Ratings based on 7,804 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
83% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Merritt Island FL

Great Location

Posted 30-May-2016
Pros: Responsive staff, roomy, suite had microwave, sink and refrigerator. A practical and economical choice
Cons: Everything costs extra, 'High Speed' internet is $12 a day, was running at 2.5mbs and limited to two devices only.
Location: Great location, within easy walking distance of Central Park and many other POI's, good metro link
We had the two room suite, King in one, pull out in the other. Clean and comfortable. We did rent a roll away for around $30 but it was probably unnecessary as the pull out was large and big enough for the two adult size kids.
3out of 5
by A verified traveller from Italia

Ottima posizione

Posted 25-May-2016
Ma ma mia camera acquistata con formula volo piu hotel era in una zona dell'hotel poco bella. Faceva parte dell'ala dietro. Nessuna vista.
1out of 5
by A verified traveller from NY

Worst hotel I have every stayed

Posted 23-May-2016
Out dated and no basic amenities. There was no coffee machine which a consider a basic amenity and when I asked for when they sent me one but they didn't gove me any coffee. No ice wending machine and even room service refused to send.
2out of 5
by A verified traveller from Orange county California

Cold morning

Posted 21-May-2016
Photos are always deceiving. They're only giving from one perspective. It's difficult to tell your surroundings to 360°. Availability of hotel location was OK and where I want to be. The view from the room was inward to the back of the hotel no good view. Amenities were a few or not at all. The complementary breakfast bacon and eggs... Heart attack on a plate I would've preferred oatmeal! Substitutions not permitted! But the "piece de resistance" when the room was cold I want to turn up the heater and it didn't work… Called management and they said they heaters only turn on below 50°F . My wife had to sleep in a winter coat under the blanket! For. My wife had to sleep in a winter coat under the blanket! For $709 a night...Realy! Enough said!
4out of 5
by A verified traveller from Denver

Good location

Posted 20-May-2016
This hotel is just a block from Times square and our room even had a view of it. It was a comfy bed and nice overall place to stay. Close to Central park and the subway. Most of the staff were nice but some were very short and seemed irritated to help us at the front desk. they do have $100 deposit for the stay which is not disclosed on this website at all. Also, it says $35 valet parking per night but its 24 hours not per night. So when we dropped the car off at 33pm and picked it up at 430pm the next day we had to pay $70 not $35. Overall I would stay there again though!
3out of 5
by A verified traveller

Hotel was what we looking for short stay near ever

Posted 19-May-2016
We thought the hotel had Internet included in the price. To many Street sellers in centre.
3out of 5
by A verified traveller

Great Location, Staff unfriendly

Posted 18-May-2016
Pros: The location was the best thing about the hotel, close to central park and close to times square. The Hotel Lobby was also very nice to walk into
Cons: Staff could have been a lot friendlier.
Location: Very good location, very central to times square and central park
We stayed in a double deluxe room which was newly renovated by the looks of it, it was very nice and spacious. The bathroom was excellent and the beds were very comfortable.
3out of 5
by A verified traveller from Bremen

Nettes Hotel im "altem Stil"

Posted 17-May-2016
Pros: Lage, Stil
Cons: Klimaanlage vom Gast abschaltbar gestalten.Nachts sehr Laut.
Location: 7th Av. 5min vom Timesquare ... was könnte man da wohl unternehmen :D
Das Hotel hat den flair von alten Hollywood Streifen.Viel Holz,viel Teppich.Trotzdem natürlich Flat-TV (HBO, leider kein NY1) und Internet (leider recht Teuer).Super nettes Personal die sich umgehend um jegliche Anliegen kümmern. Das einzige Manko ist eine Zentral geregelte, nicht selbst abschaltbare Klimamalage die ziemlich Laut 24std durchläuft.Für "schwierige Schläfer" bestimmt nicht angenehm.Zum Abschalten kommt bei Bedarf ein Techniker aufs Zimmer
5out of 5
by A verified traveller

excellents

Posted 14-May-2016
my friends loved the stay and adorable. i recommend this hotel whover wants to stay here for a day or a week or more
2out of 5
by A verified traveller from New York

Not good. Dirty. Elevators take forever. Staff no

Posted 12-May-2016
Not good. Old. Run down. Bad service. Will never stay there again!b I have stayed in many hotels in NY over the past three years in business...this was the worst. Only good thing is location. Very central to get around.