Ratings based on 8,605 Verified Reviews

3.6 out of 5
82% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Jan-2017
The rooms were spacious, updated and clean. We enjoyed our stay.
4out of 5
Recommended
for Everyone
by A verified traveller from Scotland

Great location

Posted 16-Jan-2017
I would go back there, efficient and friendly. Good facilities. Comfortable and very clean. Hot showers and fresh laundry daily.
4out of 5
Recommended
for Everyone
by A verified traveller from Bs As Argentina

Great location

Posted 16-Jan-2017
The hotel is located betwen the central park and times squeare. You can go walking yo a lot of wondeefull places.
4out of 5
Recommended
for Everyone
by A verified traveller from Madrid

Hotel genial para visitar New York

Posted 15-Jan-2017
Pros: La cama lo mejor de todo!
Cons: Considerar wifi gratuito para huespedes.
Location: A dos calles de Central Park y cerca de Times Square y Rockefeller Center
Nos encantó. La cama una pasada! y la ubicación y limpieza muy buenos. Lo malo que no tenía wifi gratuito!!!
5out of 5
Recommended
for Everyone
by A verified traveller from D

Just right

Posted 15-Jan-2017
Excelent traditional Hotel. Friendly helpful stalf. My room was a good size and just like the photos on the website. I could see central park from my room. You can walk there in 2 min or 10 min to times square. The subway is next to the hotel.
2out of 5
Recommended
for Everyone
by A verified traveller

Buena situación pero ya está

Posted 14-Jan-2017
el personal no es servicial, por ejemplo, había tres botones en su puesto sin hacer nada y en frente de ellos dos mujeres cargando dos maletas escalera abajo y no hicieron nada. El hotel está demasiado antiguo. Las ventanas, incluso en el piso 20 no aíslan del ruido de la cuidad. Lo único por lo que recomendaría este hotel es por la ubicación y la cama nos pareció buenísima.
1out of 5
by A verified traveller

Terrible

Posted 14-Jan-2017
First room had a hole in the wall and was constantly freezing as the heater didn't work. Moved to another room and we had a buzzing noise constantly throughout the night coming from the equipment outside our window. Staff couldn't do any thing until the next day so checked out and lost over £500 because the room was non refundable. It was that bad I didn't mind. Don't stay here.
5out of 5
Recommended
for Everyone
by A verified traveller

Clean and nice hotel close to Carnegie hall

Posted 14-Jan-2017
It was smooth check-in and out. Clean and warm atmosphere. Close to anywhere in Manhattan.
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Jan-2017
Very central location to central park & time square. Lobby can be v busy. Would recommend express checkout.
5out of 5
Recommended
for Everyone
by A verified traveller from Colorado

Best Value in Mid-Town

Posted 13-Jan-2017
Pros: Rooms, staff, location
Cons: Elevators are a bit slow but that is not uncommon in many NY locations
Location: TImes Square, Central Park, Columbus Circle, Carnegie Hall. It is the perfect location.
The rooms were big, clean and modern. The staff was exceptional. Margaret at the reception desk was beyond helpful and made certain every detail on the stay was handled immediately. Stayed in many NY hotels. The value and service at the Wellington are as good as it gets.