Ratings based on 11,833 Verified Reviews

3.7 out of 5
83% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice clean hotel near Time Square

Posted 20-Jul-2017
Rooms quiet and very clean hotel staff was great blocks away from Time Square.
4 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver

Decent hotel, excellent location

Posted 20-Jul-2017
Pros: Location excellent
Location: Right in the heart of Manhattan, close to all the things an eager tourist could ever want and plentiful transit options close by.
This is an older hotel, typical of many in New York and overall, no complaints. The hotel was clean and in decent repair, room was comfortable, air conditioning was excellent (it was July and very humid, so this was essential) and staff were typically friendly and helpful. The location was excellent. Just a few blocks down from Central park and an excellent base for exploring Manhattan. We walked everywhere but there is a subway literally next door if travelling further afield. Other than a shower that was a bit temperamental, an excellent stay and would visit again.
1 out of 5
by A verified traveller

Posted 19-Jul-2017
Old, need update and rearrange the rooms plan. conclusion they need to build a new one.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good location and staff, but in need of updating.

Posted 19-Jul-2017
If you can get a great rate to stay here then it is a good place to stay. Close the transit and the park. Very helpful staff. Older hotel with a small washroom and dated fixtures. Comparto to other hotels at the same rate I would stay in a more modern hotel, but if you can get a good deal then it is s good option.
4 out of 5
Recommended
for Everyone
by A verified traveller from Spokane, WA

Great location!

Posted 19-Jul-2017
Pros: Great value, great location. Scrupulously clean. Beautiful, comfortable bed!
Cons: Room sizes are very small, but price is right. The biggest aggravation we had was waiting for the elevator.
Location: Walk to Times Square and Central Park and MOMA, among other attractions. Cheap breakfast right down the block.
Subway entrance right outside the hotel door! The best value in midtown Manhattan! Two blocks from Central Park and four blocks from Times Square!
3 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa, ON, Canada

Very good location

Posted 18-Jul-2017
Hotel room is a bit outdated but with enough space. Room was clean and comfy, hotel is very close to Central Park and walking distance to Times Square. The only disappointment was check-out. We had to wait for more than 30 minutes and then there was another wait for our luggage to be stored until our departure. After waiting about an hour we decided to walk out with our luggage as it seemed it would take forever.
3 out of 5
Recommended
for Everyone
by A verified traveller from T

Close to stuff if you're just looking a place to s

Posted 18-Jul-2017
I'll agree with the others here. The water couldn't figure out if it was going to stay hot or cold. Rooms are small and VERY humid! Our room never did cool down. Hotel was quiet even though the streets got loud at times. Check out was a nightmare! After repeated requests for the bellhop (since we could use the cart ourselves) we schluped loads of stuff down in 3 trips as we were already after check out time from waiting. Reception didn't care and offered no help as to where to put our items. I really appreciate reception being so terrible. My husband had back surgery a few months ago and wasn't supposed to pick that stuff up and my in laws are elderly.
4 out of 5
Recommended
for Couples
by A verified traveller from St. Petersburg, FL

Lovely hotel convenient to attractions

Posted 16-Jul-2017
Pros: Everyone on the staff was wonderful. Location was great for sight-seeing.
Location: Central Park, Times Square, Broadway theatres, Rockefeller Center, Empire State Building are all within reasonable walking distance.
Staff members were courteous and helpful. Room was clean and comfortable. Hotel is within walking distance of most sites we wanted to see. There is a subway station very close which was convenient. We could see Times Square from our window.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Jul-2017
It was ok Experience Staff could have been a bit nicer.
2 out of 5
by A verified traveller from SF

It gives nyc a bad name

Posted 13-Jul-2017
I know the building is supposedly 114 yrs old, but it doesn't mean that they can't upgrade what's inside. Everything in the room looks and feels 114 yrs old. The lifts give u a feeling of being in an episode of final destination. All that for $585/night...