Ratings based on 4,128 Verified Reviews

3.8 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.4 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from V Chirino

Nice Hotel, thanks

Posted 25-Mar-2017
Friendly staff and the front desk Fatima is very nice and she helps with many questions about direction ... Thanks !
2out of 5
by A verified traveller from Chicago

Posted 14-Mar-2017
Pros: Not really
Cons: Control of room temperature.
Location: Location is good if you want to go to Broadway shows. There are lot of ethnic restaurants which is not over priced , I think.
The good: Good location for Broadway plays and lot of restaurants, the staff was nice, clean room, thick towels. The Bad: Small room, no control of heat (radiator), too hot. The killer is no control of the temperature, had to open window to cool down. Window air conditioner for summer. Would not return.
3out of 5
Recommended
for Everyone
by A verified traveller from australia

Good location, close. To Times Square Central Park

Posted 06-Mar-2017
Pros: Location.
Cons: Small slow lift and larger rooms
Location: Close to everything
Reasonable hotel in good location, however the rooms are ridicously small, they gave me an upgrade from their petite room to a so called bigger room which was also ridicously smallo. Staff were helpful and courteous.
4out of 5
Recommended
for Everyone
by A verified traveller from New York

Good location

Posted 05-Mar-2017
Pros: .
Cons: .
Location: Times Square. Port authority bus station close for transport. Central Park 10 minute walk away.
Excellent location, close to Times Square. There was building work going on in the hotel but this did not affect of disturb us. Room was ok size, clean and bathroom was modern and new. Room was cleaned every day. Reception staff were helpful and friendly. Would go back anytime.
4out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 16-Feb-2017
Pros: The location, and the price.
Cons: Lower temperature, or allow guest to control temperature. Sink is very small.
Location: Lincoln Center, subway stop.
Temperature in the room was too hot; woman at reception talked to me as if I were an idiot---when I asked her a specific question--was wi-fi free even though I had to push the "Purchase" button, she didn't say yes or no, she just repeated that there was no connection between the wi-fi and my credit card. It took a bystander to explain that "purchase" meant "activate."
4out of 5
Recommended
for Couples
by A verified traveller

Nice hotel, great location. Metro is near.

Posted 23-Jan-2017
Pros: It is very clean
Cons: Hallway had a bad odor because a bathroom is near.
Location: Great restaurants, and Time square is just a few streets away. We had everything we needed nearby
The hotel is very clean, the room is ok. For the price we paid we recommend it 100% percent.
3out of 5
by A verified traveller from Belgium

Perfect location. Helpful staff

Posted 30-Dec-2016
The room was too hot. The heat is centrally controlled and is either on or off.. we had to put the airconditioning on and slept with the window open, but it was still unbearable.. The first night we slept in a noisy (streetside), dusty and extremely small room. The second day we asked to change rooms and we moved to a slightly bigger room on the sixth floor facing the courtyard, this room was more quiet.
4out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, BC

Great stay for the price and location!

Posted 29-Dec-2016
Pros: Fatima at the front desk is FANTASTIC and truly made our experience. Great customer service and nice touch that she called me by name even after 5 day
Excellent location between Hell's Kitchen, Theatre district & Times Square. Rooms were clean and beds comfortable. The staff was great and went above and beyond to tale care of our needs. They remembered me by name which was a nice touch. The hotel was perfect for our needs and prices were reasonable (everything in NYC is expensive so that's life). Elevator is small and took a while sometimes and we were on the 6th floor but walking up the stairs was good for us to work off all the food we ate so we didn't mind. Overall I'd definitely recommend and stay there again.
5out of 5
by A verified traveller

Convenient

Posted 25-Dec-2016 on Hotels
I liked it.
5out of 5
by A verified traveller

Posted 20-Dec-2016 on Hotels
Perfect area for sightseeing. Near Times Square and the theater district. Good place for tourists, not authentic New York living though.