Ratings based on 4,020 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.4 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Massachusetts

Excellent Experience for a Great Price

Posted 03-Oct-2016
Pros: I liked the low price, the cleanliness and comfort of the hotel and room, the super friendly staff, and the great location.
Cons: My only issue was with the A/C but that was quickly fixed by the staff.
Location: This is a great location. There are good restaurants and bars on the street and Times Square is about a 5 minute walk.
This was our first time at the Washington Jefferson. The room was reasonably priced room for NYC. As a result, I would label our expectations as "cautious". However, our expectations were far exceeded by the comfort of the room and the excellent staff. The room was small, but the condition and cleanliness were outstanding. When we first arrived, it was evident that the A/C was broken. The compressor was making a loud, awful sound and was leaking water on the window sill. It would have been nice if the hotel staff had recognized the problem and fixed it before we entered the room but they did not. Nonetheless, when I informed the front desk they arranged for the problem to be fixed within the hour. They said that if I were not satisfied with the fix they would change my room. That was not needed after the repair. The staff at this hotel was excellent. This included the front desk, porters, and housekeeping people that we met during our stay.
3out of 5
by A verified traveller from SEOUL

저렴하게 묵는다면 괜찮은 곳

Posted 19-Sep-2016
Pros: 가격대비 안락함
Cons: 시설의 노후(엘리베이터 겁나 무서움), 직원의 친절 등
Location: 타임스퀘어
사실... 타임스퀘어 옆이라서 괜찮지.. 이가격이면 한국에서 훨씬 좋은데 묶지만.. 여튼 가격대비 괜찮았다.. 다만 혼자 자기에는 무서운
4out of 5
by A verified traveller from New York

What you see is not what you get

Posted 02-Sep-2016
Pros: Good location, great staff, clean
Cons: Pictures on website should show what a standard room looks like
Location: great location, close to subways, restaurants
When I booked this on line, the room looked spacious enough, but when I got there I got a standard room, the bed was against the wall, one chair. I felt like I was in a cell. Had to upgrade to larger room. I think the website should show what a standard room looks like. All in all, hotel was in good area, easy access to restaurants and theatres.
2out of 5
by A verified traveller

Tiny room for the price

Posted 31-Aug-2016
Tiny room with bad aircon Would not pay that again. Definitely not value for money
3out of 5
by A verified traveller

Small hotel

Posted 22-Aug-2016
Room was too small, the wifi and tv reception was horrible. Smelled like mildew, shower looked dirty.
3out of 5
by A verified traveller

Hotel posizionato perfettamente

Posted 21-Aug-2016
L'hotel è in posizione perfetta fra central park e Time square. È una struttura vecchia e lo si nota dall'uscita della moquette e dai sanitari. La pulizia non è di gran livello. Apprezzabile l'interessamento del direttore dopo i miei commenti e la disponibilità a cambiarmi la stanza.
5out of 5
by A verified traveller

Great Hotel

Posted 21-Aug-2016
Pros: Its not a modern hotel, but well kept.
Location: Walking distance to Times Square (9 blocks) to take in a movie, broadway show or eat at a restaurant. Great location.
I only stay one night, but it was worth it. Professional staff and excellent customer service.
4out of 5
by A verified traveller

Posted 15-Aug-2016
People were fantastic! All staff were very friendly! Bed was not as kind. This place should upgrade the quality of their mattresses badly! Other thank the bed this hotel was great.
4out of 5
by A verified traveller

Posted 13-Aug-2016
5out of 5
by A verified traveller from NYC

Last minute stay

Posted 12-Aug-2016
Pros: Everything
Cons: The shades in room could be darker bed could be a little bit more softer
Location: Very good location walking distance to everything
Very nice hotel, Good area, Staff very pleasant and accommodating. Drapes in room could be a bit darker but otherwise it was a perfect one night stay. I will definitely stay again. Thank you