Ratings based on 19,584 Verified Reviews

3.7 out of 5
76% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from bolton england

Good value for money

Posted 28-Jun-2017
This hotel is reasonably priced and in a good location. The room was quite basic but very clean with good maid service. A negative is that there is no free WiFi area and at 16 dollars for daily use j feel is quite expensive!! Plus tea and coffee facilities in the room would bd wekcomed!! Drinks and food was similar prices to other bars that we visited but we found new york on the whole to be more expensive than our last visit 5years ago. Did to the reasonable price i would recommend hotel Roosevelt
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 28-Jun-2017
We were only in our room to sleep but it was a very comfortable stay. We did enjoy a cocktail in the lounge, very nice. Overall the location was what couldn't be beat. I would go back and stay in this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ohio

Convenient location - decent service

Posted 28-Jun-2017
Pros: Historic character - value - location
Cons: Actual helpfulness of staff - but mostly acceptable
Location: Central Park - Carnegie Hall - The Metropolitan Museum of Art - The Guggenheim - MoMA - Times Square - Empire State Building - Broadway shows
Quiet - good value for price - comfortable room - decent response to requests
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice lobby but the rooms are old

Posted 28-Jun-2017
The hotel lobby it's very nice , but the rooms need an update they are very old
5 out of 5
Recommended
for Everyone
by A verified traveller from Montreal, QC

Best location, charming vibe - a must come back!!!

Posted 28-Jun-2017
Pros: Location, atmosphere, friendly & professional staff.
Cons: Facility charge (internet, gym, etc.) introduced a year ago or so, should NOT be mandatory - leaving clients a choice if they do not need to use those
Location: Location is great, walking distance to everything you can imagine (including metro, Port Authority, Gare Centrale).
We have been staying in this hotel since 2013, every time travelling to NYC - worth paying its price, this hotel is not like other chain facilities on Manhattan. Very beautiful décor, comfortable rooms, convenient location!!! You will never wish to look for anything else))
3 out of 5
Recommended
for Everyone
by A verified traveller

Poor elevators

Posted 27-Jun-2017
Pros: The lobby was nicely restored
Cons: The elevator timing There appears to be six or seven elevator shafts but only two or three were running
On one occasion i waited 15 minutes for an elevator to make it to my 18th floor stop. waiting 5 minutes was not unusual. The room was just barely big enough for a queen bed and only room for a desk and desk chair. No easy chair to sit and read. The bath room was very cramped. The toiliteries were minimal and no robes were provided. The location was suitable for my activities .
4 out of 5
Recommended
for Everyone
by A verified traveller from New York

Period hotel, ideally placed in Midtown

Posted 26-Jun-2017
Comfortable rooms, friendly staff and an ideal location mean I'd stay here again. A water pipe leaked into our room, but we were moved immediately and given an upgrade too. Problems happen in any organisation. How they deal with them is what makes a place special, and I was very impressed with the hotel's response.
2 out of 5
by A verified traveller from NYC

Hotel near Grand Central

Posted 24-Jun-2017
small, out of date. one small table, no double pane windows. very noisy.
4 out of 5
Recommended
for Everyone
by A verified traveller from new york , NY

Overall good but the bathrooms are out dated

Posted 24-Jun-2017
Nice place , Empire State Building walk was 16 mins and Times Square was 12 mins . Very good location , plus saving on taxi bills and safe.
4 out of 5
Recommended
for Everyone
by A verified traveller

Place to sleep & shower

Posted 23-Jun-2017
Great location if doing Time Square. Close to Grand central station. Everything was walkable. Place was old but clean......only complaint was the mattresses in our room were done.