Aside from the lovely heritage lobby, this hotel feels tired and could use quite a bit of work. Although they have a large bank of elevators, many seemed not to be working, and the wait was so long that we simply gave up and walked in the grungy stairwell, where we encountered many others making the same trek. The rooms are just ok - clean, but without any significant comforts. No small fridge, no kettle, worn looking bathrooms. I wouldn't complain about any of this if the prices hadn't led me to expect a higher degree of quality.