Towels are in great shape , white, but they miss the nice comfort smell.
Room 1228 is properly vacuumed, bed is neat, but windows aren't properly sealed you can hear the street noise from the 12 floor at night, the room door has 10 cm space below were you hear everything happening at the corridor.
No laundry bags available, room touch ups or simple maintenance is not done on regular basis so it became a huge maintenance task.
Doormen Bernard,and Tony are great.
Driver Neno is amazing well informed.