Ratings based on 770 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Selby

Great hotel

Posted 03-Dec-2016
The hotel was really comfortable and the staff were really helpfull and polite. The hotel is in a great location for getting to all the famous New York sites. We could see the lights of Times Square from our window. Highly recommended this hotel.
4out of 5
by A verified traveller from US

Adequate for a quick stay.

Posted 02-Dec-2016
My husband and I stayed for a couple of days for a show and tree lighting ceremony. The room was smaller than expected and there wasn't a view but the room was clean and comfy. Also, the room was warm even with turning on the air, making it a little stuffy. All in all we enjoyed the stay. Convenient location and the staff were friendly.
1out of 5
by A verified traveller

Terrible hotel

Posted 01-Dec-2016
Staff was not helpful or accomandating, the bed sheet was dirty, the breakfast was really cold and terrible
4out of 5
by A verified traveller from US

Great location, friendly staff

Posted 01-Dec-2016
Pros: Location and cleanliness
Cons: Would have liked the room to be a bit cooler at night.
Location: Close to time square and broadway and easy access to the subway to get anywhere in Manhattan
Arrived before check in and our room was available. The morning continental breakfast and evening cocktails were a nice touch and were popular with the guests. The staff were responsive and accommodating. Very convenient to the subway for easy travel. Only slightly off time square but rooms have views of time square and you cannot hear the noise outside. Would stay here again.
1out of 5
by A verified traveller from 뉴욕, 타임스퀘어

타임스퀘어 가까운거말고 다 별로

Posted 30-Nov-2016
체크아웃할때 굉장히 불친절했던 흑인여자 방 안에 커피쏟아서 튄 자국 아침먹을 자리가 없어서 방에 들고가서 먹어야함 운동하는 곳 옆 빌딩이라서 멀리 위치함 타임스퀘어랑 가까운거 빼면 0점 주고싶은 숙소. 좀 더 주거나 덜 주고 다른데 가세요!!
5out of 5
by A verified traveller from Toronto, Ontario

Boutique hotel close to time square

Posted 29-Nov-2016
Great affordable boutique hotel perfectly located next to time square and all broadway shows. Rooms are confortable and bright. Staff are polite and pleasant. We will definitely contemplate coming back again.
Comment from Hotel Management
29-Nov-2016 by Guest Relations Manager, Hotel Management
We are thrilled to see you fully enjoyed your stay here with us! We look forward to welcoming you back again in the future.
4out of 5
by A verified traveller

Posted 29-Nov-2016
All was pretty good, location excellent , staff was very friendly, pillows not so cozy and could of used a bar fridge. Breakfast was also amazing !!
Comment from Hotel Management
29-Nov-2016 by Guest Relations Manager, Hotel Management
Thank you for sharing your feedback! We are terribly sorry it was not communicated to you that our fridges are only available to our guests upon request at this time. We hope to welcome you back again in the future.
5out of 5
by A verified traveller from US

Nice hotel close to time square

Posted 25-Nov-2016
Nice hotel. Beautiful location close to time square and to the underground.
Comment from Hotel Management
25-Nov-2016 by Guest Relations Manager, Hotel Management
Thank you for your kind review! We hope to see you again soon.
4out of 5
by A verified traveller

Nice hotel, small bed, small shower, quiet room

Posted 21-Nov-2016
Pros: Location was awesome. Quiet from all accounts. Staff excellent, kind, polite and helpful. Enjoyed complimentary continental breakfast & happy hour.
Cons: Disappointed in double bed :(, pillows VERY firm - would have enjoyed pillow menu (used sofa pillows to sleep)
Location: Location was absolutely amazing, couldn't have asked for better.
Overall very good experience. Staff was excellent. Room clean and anything extra we needed was provided. Disappointed how small the bed was- my husband are not big people, and the bed was a double (wasn't noted when booked) - challenging sharing the bed. Other than that we enjoyed the room - quiet, well located and appointed. Loved the complimentary continental breakfast and happy hour. Staff was kind and helpful there as well.
Comment from Hotel Management
25-Nov-2016 by Guest Relations Manager, Hotel Management
We appreciate your feedback and hope that with all of the upcoming changes in store for our hotel, we see you back again soon!
2out of 5
by A verified traveller

Hotel mit einer guten Lage aber............

Posted 19-Nov-2016
Das Frühstück ist sehr schlecht. Keine Auswahl und sehr einfach und unbequem. Zimmer sind alt und nicht die saubersten .
Comment from Hotel Management
25-Nov-2016 by Guest Relations Manager, Hotel Management
We sincerely appreciate your feedback and apologize your stay was not a positively memorable one. There are several changes in store for our hotel and we hope you are able to return back and experience them all.