Ratings based on 1,178 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 26-Jul-2016
Great Ubication, excellent staf, very confortable. very close of Grand Central. The prices are a little higth
5out of 5
by A verified traveller from 横浜

立地条件が抜群に良いホテル

Posted 18-Jul-2016
Pros: 立地条件、フロント・ベルボーイの親切な応対。
Location: エンパイヤーステートビルに深夜でも歩いて行け、マンハッタンの夜景を一望できる。
室内が清潔で対応が丁寧。グランドセントラル駅、エンパイヤーステートビル、タイムズスクウェアーに近く、徒歩でいける。特にグランドセントラル駅に近いので、地下鉄も利用しやすい。
4out of 5
by A verified traveller from japan

38丁目のパークにありますから、利便性は抜群。

Posted 12-Jul-2016
Pros: グラセンに近いし、とにかく便利です。
Cons: 僕は5泊しましたが、敢えて云えばお部屋のお掃除完了時間が午後三時過ぎになる点が不便でした。
Location: ロケーションは抜群です。
ホテルスタッフは、機敏にあふれています。以前の宿泊時点と比べて、日本人以外の宿泊客が増加していました。恐らくサービスレベルが日本人以外でも上がっているとおもいます。
4out of 5
by A verified traveller from uk

Nice Hotel but Japanese theme limited

Posted 27-Jun-2016
Pros: Clean, friendly staff, never seen a Wc like it- positive that is
Cons: If advertised as a themed hotel the theme should be throughout the hotel
Location: Location was excellent. In walking distance of several,attractions and close to the subway
Hotel was nice but despite being advertised as aJapanese themed hotel this was limited to a few items in the lobby, the employees and the restaurant menu. Get away from the lobby and I There is no theme.
4out of 5
by A verified traveller

Good hotel

Posted 26-Jun-2016
Felt a little cheated that I was sold an upgrade with a view up to Times Square but in reality the room was facing the other direction. Other than that it was a good hotel in a good location
4out of 5
by A verified traveller from 東京

静かに落ち着けるホテル

Posted 09-Jun-2016
Pros: 静かで落ち着けるところ
Cons: アメリカでは多い、無料のミネラルウォーターの提供がないこと。 冷蔵庫がすべて課金用の飲み物で、自分で買った物が冷やせないこと
Location: 便利でよかった
大規模でないので静かで落ち着いて過ごすことができました。 日本語が通じますので、細かな希望が伝えられてよかったと思います。
4out of 5
by A verified traveller from Chino hills, ca

Elegant hotel close to everything!

Posted 30-May-2016
Pros: location and heated toilet seats
Cons: More comfortable beds. Provide refrigerator in room.
Location: Easy walking distance to most attractions.
Beautiful hotel on Park avenue! Staff was excellent, especially Billy at the front desk. Would have liked more comfortable beds but the heated toilets are awesome! We upgraded to a corner room overseeing Park avenue. Was beautiful.
4out of 5
by A verified traveller from norge

Sentralt beliggende.

Posted 20-May-2016
Pros: Bra
Cons: Bytte vegg til vegg teppe på rommet og viktig at de ansatte, spesielt mennene, så gjestene og ikke kun de japanske business mennene.
Location: Se empire state building. Gå i alle gatene i 5., 6., 7. Og 8. Ave. Time square, Brian park, Central park, top of the rock, theaterdistrikt og mye mer
Hotellet ligger veldig sentralt til Manhatten, alle severdighetene i gangavstand og kort vei til tog. Deilige senger, flott bad, men vegg til vegg teppet burde skiftes ut. Lydtette vinduer som gjorde det lett å sove. Veldig hyggelige ansatte i innsjekkingen og de som stod i utgangsdøra.
4out of 5
by A verified traveller

Zentrale Lage

Posted 16-May-2016
Super Lage, Nähe Grand Cental Station, freundliches Personal, saubere Zimmer
5out of 5
by A verified traveller

Nähe Grand Central Station, gute Verkehrsanbindung

Posted 12-May-2016
Pros: Sauberkeit, Freundlichkeit, Ruhe
Cons: Nein
Location: Park Ave Ecke 38th Street, in der Nähe eher wenig Restaurants abends, aber einige Delis und Frühstück Cafés Toller Markt im Grand Central Station
Sehr freundlicher, hilfsbereiter Empfang und Service während des Aufenthalts, unkomplizierter Check-in/out; Tägl. Jazzsessions Freies WLAN in Lobby Wasserkocher im Zimmer mit grünem Tee und Instantkaffee