Terrace/patio

Reviews of ModernHaus SoHo

4.5 out of 5
ModernHaus SoHo
27 Grand St, New York, NY

Reviews

8.8

Excellent

Rating 10 - Excellent. 578 out of 1002 reviews" "
Rating 8 - Good. 247 out of 1002 reviews" "
Rating 6 - Okay. 108 out of 1002 reviews" "
Rating 4 - Poor. 43 out of 1002 reviews" "
Rating 2 - Terrible. 26 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rosa de

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff.
Stayed 4 nights in Mar 2024
Response from ModernHaus SoHo on 26 Mar 2024
Hello Rosa de,What a pleasure to find your five-star approval waiting for us! We hope you will return to see us again in SoHo soon! Our friendly team and inviting neighborhood await!Warm regards,Kori Yoran, General Manager

6/10 Okay

Emilia V., Newport Coast

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very noisy during day and night. Sleepless nights due to construction and some emergency trucks on the streets around. We left one night early.
Stayed 6 nights in Jan 2024
Response from Tamika on 18 Mar 2024
Dear Emilia, I apologize for the experience you had. I can understand how frustrating it may have been to constantly hear all of the street noise. We would love to invite you back when the construction is finished so that you can truly enjoy what we have to offer!

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed room with high ceilings and tons of natural light. Felt much larger than typical NYC hotels. Fantastic restaurants, coffee shops and shopping nearby
Stayed 4 nights in Feb 2024
Response from Isael O'Sullivan on 4 Mar 2024
We're happy to hear that you had a great experience at ModernHaus! We hope to see you again soon!Thanks,

6/10 Okay

Karoline

Travelled with partner
Liked: Cleanliness, property conditions & facilities
staff seemed bothered by Sunday chrck-in.
Stayed 1 night in Feb 2024
Response from Isael O'Sullivan on 19 Feb 2024
Hello Karoline,We are sorry to hear that your arrival experience was not up to par. We're going to address this with our team.We hope for another chance to earn your higher regard one day.Warm regards,

4/10 Poor

Buck, Denver

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from ModernHaus SoHo on 19 Feb 2024
Hello Buck,We are sorry to note from your score that your stay could have been improved upon. We hope for another chance to earn your higher regard one day.Warm regards,Kori Yoran, General Manager

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from ModernHaus SoHo on 21 Mar 2024
Hello Rachel, Your top score makes our day! Thank you for joining us here in SoHo, and we hope your five-star approval will bring you back to our door soon.Warm regards, Kori Yoran, General Manager

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Location is perfect for walking. Would definitely go back.
Stayed 3 nights in Jan 2024
Response from ModernHaus SoHo on 12 Feb 2024
Hello Susan,Amazing is what we love to hear! Thank you for choosing to stay with us during your time in the city, as we know the choices are many. We can't wait to host you again!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, stayed in the skyline room. It was amazing and the hotel staff are great. Restaurants and roof top bar are great additions
Stayed 1 night in Jan 2024
Response from ModernHaus SoHo on 29 Jan 2024
Hello Csaba,We share your frustration that your relaxing birthday weekend was marred by inconsiderate guests nearby. We regret that we could not do more to ensure your tranquility, and we hope for a chance to earn your trust one day.Warm regards,Kori Yoran, General Manager

10/10 Excellent

Flora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 9 nights in Dec 2023
Response from ModernHaus SoHo on 17 Jan 2024
Hello Flora,Your top score makes our day! Hurry back to see us again in SoHo!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Kaylan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Dec 2023
Response from ModernHaus SoHo on 2 Jan 2024
Hello Kaylan,What a treat to find your five-star approval waiting for us! Thank you for making yourself at home with us at ModernHaus, and we hope you will hurry back!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Gwynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from ModernHaus SoHo on 29 Dec 2023
Hello Gwynn,What a pleasure to find your five-star approval waiting for us! We hope you will remember us the next time New York City calls to you!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Alexandria

Stayed 1 night in Dec 2023
Response from ModernHaus SoHo on 29 Dec 2023
Hello Alexandria,Thank you for taking the time to share your five-star rating with our team here at ModernHaus. The pleasure was all ours, and we hope to entice you back in the new year!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Vidushi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views and Modern Room
Being a VIP member, I was upgraded to a lovely studio queen room with beautiful city views (we had a great view of the Freedim tower and sun rises and sun sets). The rain shower was lovely as were the automated shades/black out curtains. The staff was friendly and knowledgeable too and the breakfast at Jumpin Jacks top notch. The rooftop bar was also elegant and cozy. would stay here again
Stayed 2 nights in Dec 2023
Response from ModernHaus SoHo on 27 Dec 2023
Hello Vidushi,It was our pleasure to upgrade you upon arrival as a VIP guest, and we are glad you loved your studio queen with views of the city, including the iconic Freedom Tower. We, too, love our rain showers and blackout curtains to ensure full comfort in our urban setting, and we are delighted you lingered for breakfast at Jumpin Jacks. Until next time!Warm regards,Kori Yoran, General Manager

8/10 Good

Harsharn

Stayed 2 nights in Dec 2023
Response from ModernHaus SoHo on 26 Dec 2023
Hello Harsharn,What a pleasure to earn your positive score this holiday season! We hope to see you again before too much time has passed.Warm regards,Kori Yoran, General Manager

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from ModernHaus SoHo on 21 Dec 2023
Hello Mauricio,Thank you for joining us in SoHo! We hope to see you again in the new year!Warm regards,Kori Yoran, General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a good part of SoHo NYC
Stayed 2 nights in Dec 2023
Response from ModernHaus SoHo on 19 Dec 2023
Hello guest,Thank you for sharing your stamp of approval! We loved hosting you here in SoHo, and we hope you will call ModernHaus your home away from home upon your next visit to the city as well.Warm regards,Kori Yoran, General Manager

10/10 Excellent

Chandni, Washington

Stayed 3 nights in Dec 2023
Response from ModernHaus SoHo on 18 Dec 2023
Hello Chandni,Thank you for joining us in SoHo! The pleasure was all ours, and we would love for you to come 'home' to ModernHaus again.Warm regards,Kori Yoran, General Manager

10/10 Excellent

Jaeyun

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from ModernHaus SoHo on 18 Dec 2023
Hello Jaeyun,Thank you for joining us in the city for a five-star stay! We would love to repeat the experience in 2024!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Lani

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from ModernHaus SoHo on 13 Dec 2023
Hello Lani,What a treat to find your perfect score waiting for us! We loved hosting you in Manhattan and hope to repeat the experience soon!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from ModernHaus SoHo on 11 Dec 2023
Hello Anthony,Thank you for joining us in SoHo for a five-star visit! We would love to repeat the experience soon!Warm regards,Kori Yoran, General Manager

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from ModernHaus SoHo on 11 Dec 2023
Hello Alexander,Thank you for entrusting the ModernHaus SoHo with your visit to the city. We loved welcoming you through our doors and we hope you found time to take advantage of our many unique amenities.Warm regards,Kori Yoran, General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Soho Hotel
Room comfortable; front desk and management friendly and very helpful. They are clearly service-oriented. Would stay there again.
Stayed 4 nights in Nov 2023
Response from ModernHaus SoHo on 5 Dec 2023
Hello guest,It was our pleasure to welcome you to SoHo with open arms, and we're glad you found our team to be friendly and helpful at every turn. We will share your compliments with our team, and we hope to see you again!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Skyline King room view was amazing!!! Staff was very attentive and welcoming!! We will be back hopefully soon!!
Stayed 2 nights in Nov 2023
Response from Isael O'Sullivan on 29 Nov 2023
Hello Michelle, thank you for settling in with us in SoHo! We hope we can repeat the experience and make more memories with you again soon!We're glad to hear that you enjoy our view and our staff! We hope to see you soon.Warm regards

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views from the corner room of freedom tower and downtown manhattan.
Stayed 3 nights in Nov 2023
Response from ModernHaus SoHo on 28 Nov 2023
Hello Nicholas,Amazing views are what our corner rooms and suites are all about, and we're glad you enjoyed your stay with us in SoHo.Until next time!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Edric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 4 nights in Nov 2023
Response from ModernHaus SoHo on 28 Nov 2023
Hello Edric,Thank you for sharing your top score with us! We would love to welcome you back to our SoHo oasis soon!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Youngmi

Stayed 3 nights in Nov 2023
Response from ModernHaus SoHo on 27 Nov 2023
Hello Youngmi,Your top score leaves us smiling! Thank you for joining us in SoHo, and do come back to see us again soon!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Isael O'Sullivan on 14 Nov 2023
Hello Johnathan,Thank you for staying with us in SoHo! We hope we can repeat the experience and make more memories with you again soon! Warm regards,

10/10 Excellent

Crystal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Modernhaus is definitely my new favorite hotel. I’ve been someone who goes to New York often and I normally stay at the Arlo which is also a great hotel. But HONESTLY I think I just found my new favorite hotel for New York. They make everything so much easier and the staff everyone is so attentive. To get in contact was super simple because it was all through text so if I wasn’t at the hotel I could just text and they would help me and update me. the rooftop and jumpin jacks was great, and don’t even get me started on the heated floors in the bathroom. Best thing ever, only issue was it was hot but that’s just a personal issue for me as I like to freeze while sleeping but all I did was crack open the window at night to help be colder in the room and that was way more than enough. Definitely would be staying back at Modernhaus for for sure as it is my new favorite hotel.
Stayed 3 nights in Nov 2023
Response from Isael O'Sullivan on 9 Nov 2023
Hello Crystal, We love hearing from guests who so appreciate our front desk service and warm welcome to SoHo. Thank you for your time and we hope to see you soon!Warm regards,

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Great for a working vacation
Stayed 1 night in Oct 2023
Response from Isael O'Sullivan on 7 Nov 2023
Hello Casey,Thank you for recommending us to others!We believe our property is an ideal mix between work and still be able to enjoy everything Soho and New York has to offer.We would love to serve as your home base in the city again soon.Warm regards,

8/10 Good

roxanny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is unique, loved the decoration, the bars and the restaurant is amazing. The bed is super comfy.You can walk around soho, lots of shops, coffees, trendy restaurants, little italy and chinatown is near. Not so far from brooklyn and time square. The hotel is nice and very welcoming.
Stayed 3 nights in Nov 2023
Response from Isael O'Sullivan on 7 Nov 2023
Hello Roxanny, Thank you for making yourself at home with us in SoHo! We agree that our neighborhood is the ideal place to lay one's head in the city, and we're glad you enjoyed our location. Please join us for our hospitality, modern vibes, and views again soon!Thanks,

10/10 Excellent

Krishnan, Fremont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: Nice king corner room. Near SOHO shopping and dining Con: parking problem, construction noise,
Stayed 2 nights in Oct 2023
Response from ModernHaus SoHo on 3 Nov 2023
Hello Krishnan,Thank you for making yourself at home with us in one of our spacious and comfortable corner rooms. As you noted, our modern oasis is near wonderful dining and shopping, and we hope to welcome you back once nearby construction is complete.Warm regards,Kori Yoran, General Manager

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, modern and chic!
Stayed 1 night in Aug 2023
Response from ModernHaus SoHo on 2 Nov 2023
Hello Alexander,The pleasure was all ours! Thank you for appreciating our sense of style and design, and we hope to host you again in the city soon.Warm regards,Kori Yoran, General Manager

10/10 Excellent

Chantrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and nice rooms.
Stayed 1 night in Oct 2023
Response from ModernHaus SoHo on 31 Oct 2023
Hello Chantrell,Thank you for settling in with us in SoHo! We hope we can repeat the experience and make more memories with you again soon!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience with this hotel. They treated us first class and even welcome us with a bottle of champagne to celebrate our engagement. Kristy at the front desk was world class in terms of customer service and we are definitely going to stay there again.
Stayed 3 nights in Oct 2023
Response from ModernHaus SoHo on 19 Oct 2023
Hello Nicholas,Amazing is what we love to hear! As you discovered, we treat all our guests like VIPs at ModernHaus, and it was a pleasure to provide you with a bottle of bubbly upon arrival. We love celebrating with our guests!Kristy appreciates your kind words, and we are thrilled to know you will be joining us again one day. We look forward to being part of your continuing story!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modernhaus is a beautiful hotel for a great Soho experience. The rooms are very spacious with great views. They're also quiet and the temperature control is very good. The bathroom is really well lit and while it has only minimal surface space to put toiletries, at least it has some. The closet is divided for his and hers which is a nice touch. There are bedside tables with a small drawer, another unusual feature in hotels these days! But there are no dressers or drawers for clothing storage. And unfortunate oversight. However, the location is perfect and so many other features of the hotel are great.
Stayed 5 nights in Oct 2023
Response from Tamika on 18 Oct 2023
Dear Julia, On behalf of the entire ModernHaus Soho team - thank you for taking the time to leave us a review. We are thrilled to see that you thoroughly enjoyed your stay with us, and hope to have the pleasure of welcoming you back to SoHo in the near future.Should you have any questions, please do not hesitate to reach out.Thank you for choosing ModernHaus SoHo!

10/10 Excellent

Kultaran

Stayed 4 nights in Oct 2023
Response from ModernHaus SoHo on 12 Oct 2023
Hello Kultaran,Your five-star approval makes our day! Thank you for joining us in SoHo, and we hope to host your next stay in the city as well.Warm regards,Kori Yoran, General Manager

6/10 Okay

Lisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2023
Response from ModernHaus SoHo on 9 Oct 2023
Hello Lisa,Thank you for taking the time to share your score with us. We aim to ensure a five-star experience for every guest, and we look forward to completely wowing you in the future.Warm regards,Kori Yoran, General Manager

10/10 Excellent

wilfredo

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Great location, awesome rooftop!!
Stayed 1 night in Oct 2023
Response from ModernHaus Soho on 8 Oct 2023
Thanks for sharing!

10/10 Excellent

Allano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from ModernHaus SoHo on 29 Sept 2023
Hello Allano,What a treat to find your five-star approval waiting for us! We hope you will make yourself at home with us at ModernHaus again.Warm regards,Kori Yoran, General Manager

10/10 Excellent

Todd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from ModernHaus SoHo on 26 Sept 2023
Hello Todd,Thank you for sharing your top score with our team! We hope you will make yourself at home with us again soon.Warm regards,Kori Yoran, General Manager

2/10 Terrible

Emily

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from ModernHaus SoHo on 22 Sept 2023
Hello Emily,We wish you had been able to join us to experience our modern and well-situated hotel for yourself, and are sorry we were unable to waive our no-show fee in your case. We hope to see in you SoHo one day.Warm regards,Kori Yoran, General Manager

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in SoHo
I stayed here about a month ago and I write this review as I sit in a different, nearby hotel reminiscing on my stay and wishing I was there & not here lol. From the moment I walked in the staff was super kind and helpful. Shout out to the woman with golden wavy hair, you are so welcoming & knowledgeable. Everything about this hotel is beautiful— the rooms, rooftop, bar, view. It is super clean! The rooms are big, beautifully decorated, and come with blackout curtains. The bed and bedding was super comfy and the shower was lovely. The toiletries provided are high quality and the robes are luxurious. The cleaners were always kind and did a great job (be sure to tip them for their hard work). The neighborhood was bustling & cute, but not too overwhelming. The only thing I would note is that the pool is pretty small, but I don’t think that’s very important with how amazing everything else was. Stay here! You won’t regret it.
Stayed 5 nights in Aug 2023
Response from ModernHaus SoHo on 19 Sept 2023
Hello Linda,Thank you for sharing your top endorsement for our SoHo escape! We, too, wish you were with us again instead of elsewhere in the city, and we certainly hope you make your way back here to ModernHaus very soon.As you noted, we enjoy setting the tone for a pleasant stay from the moment of check-in, and we're glad you felt such a warm welcome.We will share your compliments with our housekeeping team who take pride in ensuring every room is spotless, and we love that you found time to explore our vibrant neighborhood during your stay as well.We are awaiting your return!Warm regards,Kori Yoran, General Manager

10/10 Excellent

louis

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very comfortable and spotless accommodations.
Stayed 2 nights in Sep 2023
Response from ModernHaus SoHo on 18 Sept 2023
Hello Louis,It was a delight to ensure your comfort and relaxation with us here in SoHo! Until next time!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Matt, Mercer Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop bar (JIMMY) has one of the best views in the city. You're paying for it, but not a gouge any worse than other rooftops in Manhattan. Generally very good service, although breakfast was a little slow and casual. My King room was just what I wanted - compact but not cramped. A/C is very quiet, no loud blower or switching to keep you up. Wish there was a minibar but appreciated Nespresso machine. If you're looking to save money, don't stay in SoHo. But if you're going to stay in SoHo, you should do as well as ModernHaus offers.
Stayed 3 nights in Sep 2023
Response from ModernHaus SoHo on 13 Sept 2023
Hello Matt,We are so glad you made your way to our rooftop bar to take in our city views! We're glad you felt the value of your stay, and enjoyed our spacious rooms and Nespresso machines. We appreciate that you join us when you are in SoHo!Until next time!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from ModernHaus SoHo on 7 Sept 2023
Hello Norman,Thank you for joining us and sharing your top score with our team! Until next time!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Peyton

Stayed 3 nights in Sep 2023
Response from ModernHaus SoHo on 25 Sept 2023
Hello Peyton,The pleasure was all ours! Thank you for joining us in the city, and we hope to entice you back soon!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Mary

Stayed 1 night in Sep 2023
Response from ModernHaus SoHo on 25 Sept 2023
Hello Mary,Thank you for sharing your top score with our team. It was lovely to have you with us in NYC, and we hope to repeat the experience.Warm regards,Kori Yoran, General Manager

10/10 Excellent

Louise, Barcelona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from ModernHaus SoHo on 22 Sept 2023
Hello Louise,What a pleasure to receive your five-star approval! We are smiling ear to ear, and we look forward to your next visit to SoHo.Warm regards,Kori Yoran, General Manager

4/10 Poor

Oksana

Stayed 1 night in Aug 2023
Response from ModernHaus SoHo on 18 Sept 2023
Hello Oksana,We are sorry to note from your score that your stay left something to be desired. We hope our team was able to address any concerns while you were still with us, and we look forward to showcasing what a ModernHaus stay should be all about in the future.Warm regards,Kori Yoran, General Manager

2/10 Terrible

Adrianne

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The heating system is broken and air-conditioning kept turning on, and I had a migraine, and I had to leave.
Stayed 1 night in Aug 2023
Response from ModernHaus SoHo on 25 Aug 2023
Hello Adrianne,We are sorry to learn that our AC unit was not functioning properly, resulting in your discomfort. We hope we can welcome you back one day to earn your full faith in us.Warm regards,Kori Yoran, General Manager