- Liked: Staff & service, property conditions & facilities, room comfort
- Disliked: Cleanliness
Very good but far from great
The Dominick was very comfortable. In fact, it was the most spacious hotel I've experienced in NYC. For a 5-star, 5-diamond hotel though, I expected more in terms of cleanliness. You don't want to feel like a guest just vacated and you're coming in but that's how we felt with our room. There was hair in the bathroom, the doors, light switches were dark with grime. There seems to be a very "surface" cleaning of thing with no attention to smaller details. The room service food was good except kids' red pasta sauce is spicy. The best part about the room was the two bathrooms, the spacious master bathroom and overall comfort.