Cocktail bar

Reviews of The Beekman Tower, Trademark Collection by Wyndham

3.5 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 176 out of 348 reviews" "
Rating 8 - Good. 93 out of 348 reviews" "
Rating 6 - Okay. 40 out of 348 reviews" "
Rating 4 - Poor. 23 out of 348 reviews" "
Rating 2 - Terrible. 16 out of 348 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Kathryn

Liked: Amenities, property conditions & facilities
The area was quiet but the room was run down. Carpet was smelly and there was mold.
Stayed 9 nights in Apr 2024

10/10 Excellent

zahra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This apartment hotel is very clean and very good size for a family who plan to stay in NY for few days. Staff are very friendly and there are lots of restaurants and groceries in the area. I highly recommend it.
Stayed 5 nights in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Zahra,Thank you for taking a moment to write a review. It is a pleasure to learn you enjoyed your stay, particularly highlighting our commitment to cleanliness and convenient location. Thank you for choosing The Beekman Tower for your vacation stay, and we look forward to welcoming you back soon.

10/10 Excellent

Bhupendra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful service.
Stayed 4 nights in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Bhupendraj, We're thrilled to hear that you found our service friendly and helpful during your stay at The Beekman Tower. We appreciate your kind words and hope to welcome you back again soon for another enjoyable experience!

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Third stay, consistently good
Stayed 6 nights in Mar 2024
Response from General Manager on 7 Apr 2024
Dear Jennifer,It was an honor to welcome you back to The Beekman Tower. It's lovely that you have come to depend on us for accommodations in New York City. Thank you for reviewing your stay, and we're already looking forward to seeing you again!

10/10 Excellent

Yun

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Robert

Stayed 2 nights in Mar 2024

10/10 Excellent

Virgil

Travelled with family
Liked: Amenities, property conditions & facilities
The staff are fantastic! They go above and beyond, are super friendly and made the experience 100 percent better!
Stayed 7 nights in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Virgil,Thank you for your recent stay at The Beekman Tower. I am overjoyed with your feedback and will let our team know how much you appreciated their service. Your five-star rating is a wonderful compliment to receive, and I hope to host you again soon.

10/10 Excellent

Jungbo, woodside

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
it was all perfect and comfortable.
Stayed 5 nights in Feb 2024
Response from General Manager on 12 Mar 2024
It was a pleasure hosting you at The Beekman Tower! We're glad you had a comfortable visit, and we invite you to stay with us again should you be back in the area.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Will go again soon!
Stayed 7 nights in Feb 2024
Response from General Manager on 5 Mar 2024
Dear Sarah,We are proud to have earned your five-star rating and thrilled to learn you enjoyed your stay at The Beekman Tower. We look forward to your return.

10/10 Excellent

Pamela Joyce

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Fantastic stay!
Stayed 9 nights in Feb 2024
Response from General Manager on 27 Feb 2024
Dear Pamela,Thank you for your review and for giving us a perfect rating! We're thrilled you thoroughly enjoyed your experience, and we hope you return soon.

10/10 Excellent

ivette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet neighborhood, excellent location and an excellent and welcoming staff.
Stayed 10 nights in Jan 2024
Response from General Manager on 26 Jan 2024
Dear Ivette,Thank you for choosing The Beekman Tower and for taking the time to share your lovely review. We are delighted you were impressed with our wonderful staff and peaceful accommodations. It would be a pleasure to welcome you back on future trips to our area.

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location of The Beekman Tower was excellent for walking to all the NYC's main attractions. The apartment was a good size, a little bit tired but still good value for money. The aircon in the bedroom was noisy though! We were allowed a later check out by 2 hours which we really appreciated. We'd definitely stay here again and would recommend.
Stayed 6 nights in Jan 2024
Response from General Manager on 22 Jan 2024
Dear Elizabeth,To hear that you would stay again is the best compliment. Thank you so much for highlighting our affordable rates and exceptional location. We hope you made plenty of amazing memories by checking out the Big Apple. You can be certain that we will discuss your additional feedback. Nevertheless, it was an honor to earn your recommendation, and we can't wait to welcome you back to The Beekman Tower.

10/10 Excellent

Rosemary

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We are a family of 5. We found the Beekman by accident and we could not be happier we did . Three teenage daughters and bathroom space is a issue . This suite came with two actual bedrooms and a pull out couch . We used the dinning table for doing hair and make up and it was perfect ! The unit was clean , basic, but all we needed bc we were on the go . The staff at the BT were very helpful and friendly ! We will be staying here again !!
Stayed 4 nights in Dec 2023
Response from General Manager on 9 Jan 2024
Dear Kayla,At The Beekman Tower, our goal is to impress all our guests, so we're happy to hear we succeeded with you! It's great to know that our clean, spacious rooms were ideal for your family and that our friendly staff was able to assist with all your needs. If you're in the area again, please come back to see us.

8/10 Good

Aurelia

Stayed 6 nights in Dec 2023

8/10 Good

Freda

Travelled with family
Liked: Cleanliness
Stayed 4 nights in Dec 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2023

4/10 Poor

Alberta

Travelled with family
Disliked: Amenities, property conditions & facilities
Didn’t even have tissues in the rooms. Very average property with very few amenities
Stayed 2 nights in Dec 2023
Response from General Manager on 21 Dec 2023
Dear Alberta,Guest satisfaction means everything to our team, so while we thank you for being our guest and sharing your feedback, we are very disappointed to see that you were not pleased with your stay. Feedback helps us make effective changes, so we will be sure to review your comments with our team. We're grateful for your time and wish you safe travels.

10/10 Excellent

Kagen

Stayed 2 nights in Dec 2023

4/10 Poor

Nancy

Stayed 5 nights in Dec 2023

10/10 Excellent

Jose Roberto

Travelled with group
Liked: Room comfort
Stayed 5 nights in Dec 2023

4/10 Poor

Mike

Liked: Cleanliness
Disliked: Property conditions & facilities
That was brutal. I wondered why the price was so good, and now I know. The heating/AC is a disaster. All night long, it sounded like a popcorn machine. Awful. And the air conditioner had a mind of its own, so it was a very hot night. Next time I will bite the bullet and spend the money for a decent hotel.
Stayed 2 nights in Dec 2023
Response from General Manager on 13 Dec 2023
Dear Mike,Thank you for sharing your feedback. We're disappointed to hear about your experience during your stay. We understand your concerns and will address this noise issue promptly. Despite this, we hope you had some positive moments during your visit and would appreciate the opportunity to welcome you back for an improved stay.

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities
Roomy room with full kitchen -- unexpected luxuries in New York City!
Stayed 1 night in Dec 2023
Response from General Manager on 12 Dec 2023
Dear Steve,We're so thrilled to know that our spacious accommodations and wonderful amenities left a positive impression on you during your visit! Thank you so much for the perfect rating, and we hope to see you again soon.

10/10 Excellent

Analia

Travelled with family
Liked: Cleanliness, room comfort
Great value!
Great location, the rooftop bar was really cool and the room was more than we needed
Stayed 2 nights in Dec 2023
Response from General Manager on 12 Dec 2023
Dear Analia,Thank you for your wonderful feedback on your stay with us at The Beekman Tower! It was fantastic to hear that you found our hotel location to be entertaining and that we provided a room that gave you more options than you had asked for. We are looking forward to your next trip to New York and your next stay with us!

2/10 Terrible

Jason

Liked: Cleanliness
Disliked: Room comfort
Disappointed
I expected more from the hotel/ property. The staff were all friendly and helpful. We had a Wi-Fi problem. It took three hours to solve it. The way the hotel rooms are set up. Our door and the next room door were right beside each other. Because the doors were so close we had to listen to a child next door scream and hell for hours. To make it even worst we got to hear the parent yell at the child. To make this stay even worst was we had to smell the next rooms cooking. All our clothes and the bed sheets smelt like fish and grease. The rooms was big compared to most hotel rooms in NYC. The location was also perfect to explore the city.
Stayed 3 nights in Nov 2023
Response from General Manager on 14 Nov 2023
Dear Jason,Thank you for taking the time to share your comments with us. We are sorry to hear that you were disappointed in your overall visit despite our convenient location, friendly staff members, and spacious accommodations. We apologize for any issues with the Wi-Fi. In addition, we are sorry to hear that you were troubled by noise and odor from your neighbor's rooms. Our team members are always available to address these issues should they arise. Thank you, and we hope to have the opportunity to serve you again in the future so that we can show you a much better experience.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This is a nice Apart Hotel that we have been to before. This time however the bed’s mattress was warn tending to a somewhat uncomfortable U shape and the heating/ac unit did not seem to respond to our settings. Hopefully these were room specific issues.
Stayed 3 nights in Oct 2023
Response from General Manager on 1 Nov 2023
Dear Robert,Thank you for your review and choosing to stay at The Beekman Tower. Returning guests pay us the greatest compliment by continuing to choose our hotel. We are glad to hear you enjoyed your recent stay at our hotel. However, we sincerely apologize for any inconvenience regarding your A/C unit and bed. We encourage our guests to reach out to the front desk with any concerns so we may have the opportunity to find a solution. Nevertheless, we will have our maintenance team address these issues immediately. We look forward to showing you a flawless experience next time.

10/10 Excellent

Kurt

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Jacqueline

Liked: Room comfort
Our studio was as expected (as per promo pictures) and clean (not true for public spaces - a coffee? spill in the elevator was there when we arrived and still there when we left) Kitchen was not well equipped only two of each for cutlery, glasses, dishes and only one dishwasher soap provided. Had no ice cube tray so asked desk where we could get ice. Was told that the hotel does not supply ice. Was told that we could go out and buy some. Made a comment about no ice on the registration questionnaire and was told that we should ask for “another” ice cube tray at the front desk. Asked and finally got one. Why was one not offered when we originally asked about ice? Net, net, morning/afternoon desk person very pleasant and helpful; late afternoon/evening desk person the opposite. Overall we enjoyed our stay, but if you do choose to stay, note that this really is a no service hotel.
Stayed 4 nights in Oct 2023
Response from General Manager on 23 Oct 2023
Dear Jacqueline,Thank you for being our valued guest at The Beekman Tower. We hope you had an overall comfortable stay, and we're grateful you took the time to share your amenity feedback. We'll continue to strive to deliver friendly and attentive service, and we hope to see you again.

10/10 Excellent

Fahim

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice 2 bedroom apartment in the heart of the city. Close to the UN building and easy access across midtown. Nice rooftop cocktail lounge.
Stayed 4 nights in Sep 2023
Response from General Manager on 16 Sept 2023
Dear Fahim,It was a pleasure hosting you at The Beekman Tower! We're glad our convenient location and fun rooftop lounge added to your experience. Should you be in the area again, please come back to see us.

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the space and comfort of our one bedroom. The location was quiet; yet accessible to public transportation. The front desk personnel were very helpful and went out of their way should a problem arise. I would strongly recommend this hotel. The only downside was that the bed was hard and the bathroom tiny; however I realized this is NYC where space is limited.
Stayed 3 nights in Sep 2023
Response from General Manager on 9 Sept 2023
Dear Sally,We appreciate you taking the time to share your comments with us about your recent stay. We're happy to hear that you enjoyed your visit with us, but regret to hear that the bed and the size of the bathroom were not to your liking. Your feedback is valued, and we look forward to welcoming you back for an even better time. Thank you.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, room comfort
Beekman for a family gathering
Had a family reunion. Our 3 bedroom unit had 2 1/2 baths, which was not clear from any of the room info, but much appreciated. Great location, views, comfortable rooms and furniture. Everything looked pretty fresh and well maintained. Minor issues like a toilet paper holder coming loose and like all hotel rooms, not enough rods to hang towels. Friendly desk staff.
Stayed 4 nights in Aug 2023
Response from General Manager on 29 Aug 2023
Dear Daniel,Thank you for choosing The Beekman Tower for your family reunion visit! We're so pleased our spacious, comfortable rooms and friendly staff impressed you, and we appreciate your suggestions for improvement. The next time you're in the area, please come back to see us.

8/10 Good

kevin

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2023

6/10 Okay

Ali

Stayed 2 nights in Jun 2023

8/10 Good

Shane

Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Stephen

Stayed 2 nights in Jul 2023

2/10 Terrible

Clyde

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Cockroaches under the air conditioning
Stayed 3 nights in Jul 2023
Response from General Manager on 1 Aug 2023
Dear Clyde,Thank you for taking the time to let us know about your visit. The issue you raise regarding pests is a very serious one, and we will be conducting a thorough investigation of our accommodations to ensure there are no unwanted visitors anywhere on the property. We wish you pleasant onward travels.

10/10 Excellent

William, Corona Del Mar

Liked: Amenities
I stayed in a one bedroom suite and it was modern and comfortable. It felt like my own apartment in Manhattan as it had living room/dining room, kitchen and separate bedroom.
Stayed 6 nights in Jul 2023
Response from General Manager on 29 Jul 2023
Dear William,Thanks for your excellent review of The Beekman Tower! We're glad you appreciated our comfy, well-appointed accommodations. We want all our guests to feel right at home during their stay, so it's great to hear that this was your experience. Please come back and see us soon.

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, room comfort
Great for families
It's a great space for a family of 5. So nice to have separate bedrooms and a full kitchen. You can catch the bus across the street that takes you directly to time square
Stayed 3 nights in Jul 2023
Response from General Manager on 29 Jul 2023
Dear Christian,We are perfectly nestled in the city for our guests to have the convenience of exploring some of the best spots around NYC. It is wonderful to know that our location was a highlight of your stay and that our accommodations were perfect for you and your family of five. Thank you for allowing us to host you, and we hope to have you stay with us again at The Beekman Tower.

10/10 Excellent

Gbemisola

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would highly recommend this property for anyone looking for a place to stay in New York. If you’re looking for suites, It’s perfect for family, also for sharing with other adults. Rooms are decent sizes for New York stay, they are comfortable and adequate spaces around the suites for everyone to move about. The block is close to subway - 15 minutes from grand central station and 9 minutes from 51st street subway. The area is safe for walking to and from different parts of Manhattan. Staff are also very helpful and engaging. So glad we found this place!
Stayed 3 nights in Jun 2023
Response from General Manager on 17 Jul 2023
Dear Gbemisola,It was a pleasure to welcome you to The Beekman Tower, and it sounds like we checked all the right boxes for you to enjoy your time in New York City. We greatly appreciate you highlighting our spacious suites and friendly hospitality. Our team works hard to ensure you have all you need during your stay. Please join us on your next visit to NYC!

10/10 Excellent

Ann

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2023

4/10 Poor

martha

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel fitness room and business lobby area was clean. The entrance to the hotel, was dirty as was the doors and elevators. We had issues with WI-FI due to the fact that the paper given to us, hand the wrong password. Because there is no password, it’s just the telephone number that is used as a password. The paper that was printed it had a password it had a network name and it was a waste of time. There were no sofa beds as I was told there would be. There was a couch and a lounger and the kids slept on that. The hotel was over run with water bugs and roaches. The laundry room was flooded. When I notified them they wanted to come and kill the bugs. Well that was already taken care of. What I wanted was not to have them “.”. The elevators dirty, the entrance doors dirty. The security people lovely.
Stayed 7 nights in Jun 2023
Response from General Manager on 10 Jul 2023
Dear Martha,We appreciate you taking the time to share your constructive feedback. While we hope you had a chance to utilize our fitness center, we certainly apologize for the lapse in cleanliness, as well as your other concerns. Our team will discuss your insights internally and take immediate steps to do better. We're confident we can exceed your expectations, and we hope to have another chance to prove this.

4/10 Poor

Sandeep

Travelled with family
Disliked: Cleanliness
Stayed 3 nights in Jun 2023

2/10 Terrible

James Jacob

Business traveller
Disliked: Cleanliness, room comfort
Great Locatiuon, Great Views. But a dump is a dump.
Stayed 3 nights in May 2023
Response from General Manager on 23 Jun 2023
Dear James, Thank you for sharing your feedback. While we are glad you enjoyed our location and the view from your room, we are sorry to hear the rest of your stay did not measure up. Our team will discuss your comments to look for ways we can improve for future visits. If you are in the area again, we hope you will consider giving us another chance to impress you with a great experience.

8/10 Good

Philippe, Cincinnati

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We liked the size and overall condition of the property. The mattress needs to be renewed. The staff could have helped with the luggage to the room.
Stayed 3 nights in Jun 2023
Response from General Manager on 19 Jun 2023
Dear Philippe,It was an honor to host you at The Beekman Tower. While we're glad you had an overall pleasant experience at our property, we'll certainly consider your valuable feedback. Thank you for being our guest, and we hope to serve you again.

10/10 Excellent

Sandeep K

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and good stay
Stayed 3 nights in Jun 2023
Response from General Manager on 16 Jun 2023
Dear Sandeep,Thank you for taking the time to write about your five-star experience with us. It is wonderful to know that you had a good stay. We are thrilled to know that you recognized the greatness of our team, and your kind words will definitely be shared with them, as they will be very happy to know that they positively impacted your stay. Having you as a guest was a pleasure.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
This is why I love big apples!
A true New York experience. The property is located a block north of the United Nations and a few blocks away from the ferry on the east side of Manhattan. Close to everything! Superb customer service. Quiet lodging…Great for sleeping!
Stayed 4 nights in May 2023
Response from General Manager on 2 Jun 2023
Thank you for sharing such a delightful review! We are honored you chose The Beekman Tower and thrilled you had such an outstanding experience. From our amazing location to our awesome staff and peaceful accommodations, it sounds like you had the perfect visit to NYC! We look forward to welcoming you back on future visits to the Big Apple.

6/10 Okay

katherine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
TLDR: Great for spacious stays or families willing to look past some cleanliness details. I really wanted to root for this property, here is my list: Pros: - Showerhead- wow, best ever? rainfall size but the pressure was ~chef's kiss~ - Good sized room for wanting some down time from the chaos of NYC - Safe area- right next to the UN, not a ton of dining options within a few blocks, but felt safe - Staff- they were helpful and seemed to be trying Cons: - The floors: very gross. Half the apartment was sticky and the carpet was well-worn. I wore a pair of white socks while in the apartment for our 4 night stay, and by the end they were nearly black. I passed the housekeeping cart on my way out once and it seems they were only using a Swiffer and a vacuum, not mopping between guests. In the tile areas you can clearly see the color the grout used to be versus the color it is now. I believe this to be because the hotel is not able to afford more housekeeping staff. On one evening, we requested more towels to the room and had to pick them up from the front desk ourselves because "they do not have housekeepers in the evening." - we stayed on the third floor and there was a smell to the whole floor. I couldn't pin-point it, not quite a musk, not quite a food, but was overpowering during our entire stay. - The mattress was the firmest mattress I have EVER slept on. Obviously very old, I honestly think a cot would have had more give.
Response from General Manager on 2 Jun 2023
Dear Katherine,Thank you for sharing your experience. While we're glad that you enjoyed our spacious accommodations and great location, we're disappointed that we were unable to meet your expectations. We sincerely apologize for any lapse in cleanliness, and our team will discuss your feedback. We hope your overall visit to NYC was fantastic, and please consider giving us a second chance to deliver the exceptional stay you expected and deserve.

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, room comfort
Large and nice
Surprisingly large apartment in a convenient and quiet location near the UN. Full kitchen and laundry facilities. Very comfortable stay
Stayed 3 nights in May 2023
Response from General Manager on 2 Jun 2023
Dear Wayne,Thank you for choosing The Beekman Tower and for sharing your delightful review. We are thrilled that our peaceful, spacious accommodations impressed you. Please come see us again any time you're heading back in our direction.