Ratings based on 2,000 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Cutest Hotel in Times Square

Posted 22-Aug-2016
Pros: It was in a perfect location put was not a chain hotel. Felt more personal and quaint.
This hotel was awesome...from the moment I arrived till the minute I left. It was in perfect walking distance to everything in NY. Times square was real close however when it was bed time it was nice and quite and able to sleep comfortably. The all tile shower was AWESOME after a hot day walking around the city. The staff were awesome and able to answer questions and always at the desk. This was the perfect place for a quick getaway to NY city for the weekend.
5out of 5
by A verified traveller from Wrightsville Beach, NC

Great location

Posted 19-Aug-2016
My son's(7&11) first trip to NYC. The triple room was perfect. Bed were very comfortable. Bathrooms nice and clean. My boys loved the pool after being out all day. The staff was very nice and helpful. Close to everything! Highly recommend. My boys are asking when we can go back.
5out of 5
by A verified traveller

Finally... Flawless!!

Posted 10-Aug-2016
This won't take very long... never did my wife and I ever think we'd have a flawless hotel experience. We were wrong. We've stayed in many different NYC hotels, but this stay was just amazing! From staff to location, cleanliness, and amenities. We've found our new favorite boutique hotel. Thank you Expedia, and thanks to the Grace Boutique Hotel... we'll be back in September!!
5out of 5
by A verified traveller from Iowa

Great hotel

Posted 05-Aug-2016
Just spent 6 nights. Hotel Grace is so close to many attractions within walking distance. Good restaurants close by. The staff was excellent, friendly.
4out of 5
by A verified traveller from London

Modern & comfortable in the perfect location

Posted 05-Aug-2016
I would recommend this hotel for anyone visiting NYC, the location is very central you can walk almost everywhere from here. The room was modern, clean and comfortable. The staff were very nice and happy to help at any time. The pool was a great added bonus.
5out of 5
by A verified traveller from Knoxville, TN

60 hours in New York

Posted 04-Aug-2016
Boutique hotel, close to Times Square, 10 rooms per floor, 16 floors. Tall and narrow building. Indoor pool. Staff was *very nice to us* - we arrived 9 a.m on a Sunday, no problem to store luggage before afternoon check-in, went off for the day, stayed Sunday night, Monday night. Luggage back into storage and we were out until dinnertime Tuesday even after checking out of the hotel Tues a.m., so we squeezed out 3 days in Manhattan with a 2 night stay on a week long east coast vacation road trip. The hotel was very clean, nice room, the two twin beds were laid out end to end in a "L" shape as the room itself was good sized for Manhattan but was long and narrow as opposed to a square or big rectangle. We would stay here again. Parking: there is an MPG lot right across the street. We were able to get a better deal by reserving in advance at Central Parking at 38 W 46th, which is 1 block east + 1 block north. Also recommended.
4out of 5
by A verified traveller

Hotel cozy au coeur de NewYork

Posted 29-Jul-2016
Cons: Peut etre devrait on davantage tenir compte des demandes des clients.
Location: Tout est facilement accessible, a pied ou en metro
L'hotel est tres bien situe, a deux pas de Times Squate et de la 5eme avenue. Il offre un environnement calme dans un decor surprenant mais agreable.
4out of 5
by A verified traveller

Posted 25-Jul-2016
Hotel muy agradable, excelente ubicación y personal muy atento. Totalmente recomendable
5out of 5
by A verified traveller

Para repetir, sin duda

Posted 22-Jul-2016
El hotel ha sido todo un descubrimiento en esta ciudad. Además de su situación estratégica (a cinco minutos andando de Times Sq) y sus instalaciones, el personal ha sido fantástico. La dedicación, el cuidado y cómo nos han atendido hace que sea fácil elegir hotel para la próxima ocasión. Además el hotel te presta durante tu estancia una wifi para que puedas disponer de datos en toda la ciudad. Así hemos podido estar conectados a internet constantemente. ¡Y gratis! A la hora de planificar rutas, ver horarios de museos, etc. ha sido una maravilla y nos ha dado una libertad tremenda. Lo dicho, para repetir. El único pero (que entiendo que ha sido una mala casualidad) es que se averió uno de los dos ascensores durante nuestra estancia y estuvimos unos días con uno solo (de ahí el 4 que he puesto en los servicios del hotel, que si no, hubiera ido otro 5).
5out of 5
by A verified traveller from Norwich, UK

A beautiful hotel just off Times Square

Posted 15-Jul-2016
I have just returned from a 6 night stay at Room Mate Grace NY - I wouldn't hesitate to recommend this hotel to my friends & family. You wouldn't guess that it's only half a block from Times Square, it's a little haven from the hustle & bustle. You only need to walk a couple of blocks to get away from the 'chain' restaurants of TS into Hells Kitchen to get a great meal & the subway system nearby will get you all over Manhattan. The room we had was on the 15th floor (of 16) with the windows closed there was no noise filtering in from the street. AC was a godsend in 90F heat! Plenty of room for our bags, shower was huge and powerful. We didn't use the pool/sauna etc but from what I could see they were clean & well kept. The other think I liked about this hotel's deal with Expedia is that all the taxes were included (we were visiting from the UK) a lot of other hotels we looked at there was still a lot of $$ to pay extra upon arrival - not having to factor this into our spending money allowed me a little treat in Tiffanys!