Lobby lounge

Reviews of OYO Times Square

4 out of 5
OYO Times Square
157 West 47th Street, New York, NY

Reviews

7.4

Good

Rating 10 - Excellent. 340 out of 1003 reviews" "
Rating 8 - Good. 290 out of 1003 reviews" "
Rating 6 - Okay. 177 out of 1003 reviews" "
Rating 4 - Poor. 101 out of 1003 reviews" "
Rating 2 - Terrible. 95 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Aryn

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Needs a facelift. Amenities are lacking- no ice machine, no mini fridge and couldn’t set room temp independently. It was too hot! Rooms are tiny, which was fine as we weren’t in them long but the pictures are deceiving for sure. No view. Our window looked right into another room’s window. Elevator was very slow and tiny - 3 people max. Staff was friendly though and they do store luggage on day of arrival and departure. Could walk to virtually all the major theatres. Half a block from Times Square which was convenient.
Stayed 4 nights in Apr 2024
Response from Customer Service on 18 Apr 2024
Aryn, thank you for your constructive feedback. It's wonderful to hear that our team members made a positive impression and you found the hotel's location convenient for your needs. We understand there were elements of your stay that didn't fully meet your expectations, such as room sizing and certain amenities. Our team continuously strives to enhance our guest experience, and your comments will certainly guide our ongoing improvements. We hope you give us another opportunity in the future to demonstrate our commitment to your comfort.

8/10 Good

Namrata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Customer Service on 12 Apr 2024
Namrata, it's great to see a four-star rating for OYO Hotel Times Square. We're glad your stay with us was satisfactory, and we strive to make the next one even better. Thank you for choosing us, and we look forward to welcoming you back.

10/10 Excellent

Chloe

Travelled with family
Liked: Amenities
Staff was so friendly. Room clean and bed comfortable. Would recommend. We parked at the Robo lot a couple of doors down - very convenient. Dunkin’ right across the street. Short walk to the shows.
Stayed 3 nights in Apr 2024
Response from Customer Service on 9 Apr 2024
Chloe, it's great to hear that you found our team members friendly, and your room clean and comfortable at OYO Hotel Times Square. We are thankful for your recommendation and that you found the parking convenient and location suitable. We hope to have the pleasure of serving you again.

4/10 Poor

Kadejra

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s okay for last minute ditch wouldn’t stay there again though
Stayed 1 night in Apr 2024
Response from Customer Service on 7 Apr 2024
Kadejra, we appreciate your feedback and acknowledge your views on the last-minute accommodation. We're striving to offer an experience that makes every guest eager to return. Your sentiment will certainly provide valuable insights in areas that may require improvement. Thank you for selecting us during your unexpected circumstances.

10/10 Excellent

Brandon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable option in the middle of time square. I was very comfortable during my 3 day stay.
Stayed 3 nights in Mar 2024
Response from Customer Service on 6 Apr 2024
Brandon, we're thrilled to know that you found OYO Hotel Times Square to be an affordable and comfortable option. Your positive feedback is sincerely appreciated and we look forward to hosting your next stay. Safe travels until then.

6/10 Okay

Alma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 6 nights in Mar 2024
Response from Customer Service on 5 Apr 2024
Alma, your brief mention of location suggests it played a role in your experience. We hope there were aspects of your stay that were positive, and any concerns you had are welcomed to help us improve. We strive for a better experience for our guests and appreciate your insights.

2/10 Terrible

Donnte

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I booked the deluxe king suite and it was extremely small!! The bed was very flimsy and the room stink!! I will never recommend this hotel to anyone!!!
Stayed 3 nights in Mar 2024
Response from Customer Service on 5 Apr 2024
Donnte, we regret to see that your recent stay did not meet expectations. It's unfortunate that you found the size of the suite inadequate and experienced discomfort with the bed's stability. Also, regarding the unpleasant room odor, this is not a usual occurrence at our hotel. We appreciate all feedback and will strive to make the necessary improvements. Thank you for taking the time to share your experience with us.

2/10 Terrible

Chivonne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower did not drain and I was standing in 16inches of water in the shower. There was mold in our carpet. The room was NOTHING like the photos online and the manager admitted that was a problem and corporate is aware. Only 5 channels on the tv and no high speed wifi. We checked out the very next day. Horrible hotel and how dare they charge these prices in time square. I will NEVER come back.
Stayed 3 nights in Mar 2024
Response from Customer Service on 3 Apr 2024
Chivonne, we regret to hear that your stay did not meet your expectations. It's regrettable to learn about your experience particularly about standing water in the shower and perceived discrepancies between online images and actual conditions. Our team members are aware of the comments about the TV channels and Wi-Fi as well and will certainly take them into consideration. It's unfortunate that you chose to check out early, and we look forward to a chance to host you again and deliver a better experience in the future. We know we can do better.

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was extremely helpful when checking in and checking out. Love how close and convenient to Times Square it is.
Stayed 2 nights in Mar 2024
Response from Customer Service on 2 Apr 2024
Andrea, it's splendid hearing your acknowledgment of the helpfulness of our team members at OYO Hotel Times Square. Our proximity to Times Square is indeed a huge benefit and we're glad it made your stay convenient. Looking forward to your return.

4/10 Poor

Beth

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The convenience of being in the middle of Times Square is great however it comes with the expense of being in an extremely noisy atmosphere 24/7. The property itself is a bit run down and lack of elevators is a problem much of the time. Would not stay here again.
Stayed 4 nights in Mar 2024
Response from Customer Service on 2 Apr 2024
Beth, we appreciate you taking the time to share your thoughts with us. Regrettably, the surroundings were livelier than expected and you noted some areas of our hotel that need enhancements. Your feedback regarding accessibility is important and will be shared with our team for future improvements. We're sorry to hear you wouldn't choose our hotel again and hope you may reconsider, giving us an opportunity to provide a more enjoyable stay.

10/10 Excellent

Matt

Staff was very friendly and room was better than expected. My only critique is the cleaning staff tried to come into my room twice when I was still there. But other than that, it was wonderful.
Stayed 1 night in Mar 2024
Response from Customer Service on 2 Apr 2024
Matt, thank you for sharing your experience at the OYO Hotel Times Square. It's always rewarding to hear that our team members were friendly and that our accommodations exceeded expectations. We note your comment about the disturbance and ensure you we are working to implement better communication policies. Your kind words affirm that we're on the right track. We can't wait to have you back for another enjoyable stay.

6/10 Okay

hung

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nóie at night
Stayed 2 nights in Mar 2024
Response from Customer Service on 31 Mar 2024
Hung, we regret to hear your stay was less peaceful than anticipated. Providing a comfortable environment is critical, therefore, we have well-established processes to address noise disturbances. Please consider us for future visits, as we'd appreciate the chance to provide a more serene stay.

8/10 Good

Rachael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location
Stayed 7 nights in Mar 2024
Response from Customer Service on 30 Mar 2024
Rachael, it's great to hear that you found the OYO Hotel Times Square's location favorable. Our prime location is indeed one of the aspects we're proud of. We'd be thrilled to welcome you back in the future for another pleasing visit.

10/10 Excellent

SRINIVAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very decent place and reasonable price closer to TimesSquare.
Response from Customer Service on 30 Mar 2024
Srinivas, it's wonderful to hear that you had a great experience at OYO Hotel Times Square. Our team members are thrilled that you found our location convenient and appreciated the affordability. We strive to provide quality accommodations in a prime setting. We can't wait to welcome you back in the near future.

2/10 Terrible

Kara

Stayed 1 night in Mar 2024
Response from Customer Service on 17 Apr 2024
Kara, it's disheartening to learn that your stay didn't meet your expectations. We truly value each guest's experience and it would provide us with valuable insights if we could understand better the areas you felt we could work on. We're committed to better our services for the satisfaction of our guests. Please consider giving us another chance to turn your experience around next time.

6/10 Okay

Debrah

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
I like that it was near Time Square and very convenient to entertainment and Broadway. The only thing I didn’t like, the elevators were too small.
Stayed 4 nights in Mar 2024
Response from Customer Service on 29 Mar 2024
Debrah, it's great to read that you enjoyed the prime location, close to Times Square and Broadway. We're sorry to hear about any inconvenience you faced due to the size of our elevators. Your feedback is valuable in our constant endeavor to improve the guest experience. We hope to have the opportunity to serve your lodging needs better in the future.

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location was great, pricing was on par with other locals. Bed frame was extremely noisy, TV wouldn't stay on and wouldn't play any sound. Elevators were extremely small and very slow moving. All in all wasn't horrible.
Stayed 5 nights in Mar 2024
Response from Customer Service on 29 Mar 2024
Andrew, we're glad to know you appreciated OYO Hotel Times Square's superb location and competitive pricing. We do regret any discomfort experienced due to the bed frame noise and TV inconsistency, and understand waiting for the elevators may have been inconvenient. We will take your feedback into consideration as we continually strive to enhance our guest experience. Despite these hiccups, we're pleased to read your experience was not entirely negative. We hope to welcome you back for an improved stay in the future.

4/10 Poor

Desiree

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
There was no refrigerator nor a microwave in the room.
Stayed 1 night in Mar 2024
Response from Customer Service on 26 Mar 2024
Desiree, your feedback is important to us. We realize not having certain amenities may have impacted your stay. We do strive to provide a comfortable environment for our guests, and we regret if your experience fell short. We hope you'll allow us an opportunity to better serve you in the future.

10/10 Excellent

hung

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Customer Service on 26 Mar 2024
Hung, thank you for sharing your satisfaction with your stay at OYO Hotel Times Square. We're thrilled to hear you had a good experience, and we hope to welcome you back soon.

10/10 Excellent

JENNIFER, SAN PEDRO SULA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place. We really enjoyed our stay.
Stayed 5 nights in Mar 2024
Response from Customer Service on 22 Mar 2024
Jennifer, we are thrilled to hear that you had a memorable experience at OYO Hotel Times Square. We pride ourselves on crafting enjoyable stays for our valued guests like you. Look forward to welcoming you back for more enjoyable experiences.

2/10 Terrible

Monique, Buffalo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was too small the bathroom was to small the bed was small me and my husband was very uncomfortable went to the manager and they did nothing
Stayed 2 nights in Mar 2024
Response from Customer Service on 21 Mar 2024
Monique, it is regrettable to hear about your discomfort due to the room and bathroom size. Our mission is to ensure that all guests leave with positive experiences, and we're sorry we did not meet your expectations in this case. Issues shared with the management should always be addressed, we'll ensure to have related discussions to avoid any future reoccurrences of your experiences. Your feedback is valuable and we appreciate you bringing this to our attention.

2/10 Terrible

Liliana

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Customer Service on 20 Mar 2024
Thank you for sharing your feedback, Liliana.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

6/10 Okay

Harut

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Customer Service on 18 Mar 2024
Harut, thank you for taking the time to rate your stay with us. We notice that there is ample room for improvement. Your feedback is valuable to us and we hope to provide you with a better experience on your next visit.

6/10 Okay

Rodesia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cheap furniture, nasty, dirty carpet, freezing, air doesn’t work
Stayed 3 nights in Mar 2024
Response from Customer Service on 16 Mar 2024
Rodesia, thank you for your honest review. We regret to hear your experience with the room's amenities wasn't as expected. We strive to maintain high standards in cleanliness and comfort across all areas. Your feedback has been noted and shared with our team to review and address accordingly. We hope for an opportunity to serve you again and deliver a better experience.

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Customer Service on 17 Mar 2024
Hailey, it's great to hear that your stay at OYO Hotel Times Square met your expectations. We appreciate your rating and hope to see you again on your next visit to Times Square. Thank you for choosing us!

10/10 Excellent

Nadwa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Customer Service on 19 Mar 2024
Nadwa, thank you for choosing the OYO Hotel Times Square and for providing a rating. We're pleased to hear you had a satisfactory stay with us. We look forward to hosting you again in the future.

8/10 Good

Sophia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Service was great. The man at the concierge was fabulous and had excellent recommendations! The rooms were small, several bathroom fixtures were broken, and there were some stained towels. Location is extremely close to Times Square, not quiet, and there was also construction going on during our stay.
Stayed 3 nights in Mar 2024
Response from Customer Service on 11 Mar 2024
Sophia, it's nice to hear you had a wonderful experience with our concierge at OYO Hotel Times Square and appreciated his recommendations. We're also delighted that our proximity to Times Square met your expectations. However, we understand that having a few issues with your room and some noise from nearby construction may have inconvenienced your stay. We assure you that all guest concerns are important to us and we have noted yours for further improvement. Our team members strive to maintain pristine rooms and satisfactory services, and your feedback will help us achieve this goal. We hope you'll choose us again in the future.

8/10 Good

Wilfredo

Travelled with partner
Liked: Cleanliness, staff & service
The construction in front of building. And the false statement that parking was in the same location. It was blocks away
Stayed 1 night in Mar 2024
Response from Customer Service on 10 Mar 2024
Wilfredo, it's good to hear from you and understand your concerns. We apologize for any inconvenience the nearby construction may have caused during your stay. With regards to the parking, we'd like to clarify that the description meant the vicinity of the OYO Hotel Times Square, not the exact location. We will endeavor to make this clearer in our communications. We appreciate your understanding and valuable feedback.

10/10 Excellent

Daymi

Liked: Cleanliness, staff & service, property conditions & facilities
Near everything
Stayed 3 nights in Mar 2024
Response from Customer Service on 6 Mar 2024
Daymi, it's great to hear that you appreciated the prime location of OYO Hotel Times Square. Our proximity to remarkable sights and attractions truly does make it easier for guests to explore the city. We hope to welcome you back soon for an equally convenient stay.

6/10 Okay

Sarai

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Customer Service on 3 Mar 2024
Thank you for sharing your feedback, Sarai!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

8/10 Good

Kristhal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Feb 2024
Response from Customer Service on 26 Feb 2024
Kristhal, thank you for taking the time to review your stay at the OYO Hotel Times Square. We're pleased to know you had a good experience. We look forward to welcoming you back during your next visit to the Times Square area!

10/10 Excellent

Ramanand

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere
Stayed 7 nights in Feb 2024
Response from Customer Service on 24 Feb 2024
Ramanand, we're thrilled to hear that you enjoyed the pleasant atmosphere at OYO Hotel Times Square! Our team always strives to provide a welcoming environment for our guests. We hope to welcome you back soon.

2/10 Terrible

lynchi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Customer Service on 24 Feb 2024
We appreciate your feedback, Lynchi.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

4/10 Poor

Joel

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Customer Service on 24 Feb 2024
Thank you for sharing your feedback, Joel.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Feb 2024
Response from Customer Service on 20 Feb 2024
Joseph, thank you! Your feedback about your satisfactory stay at the OYO Hotel Times Square is appreciated. We're delighted to know your experience was enjoyable and we hope to welcome you back soon!

8/10 Good

Kaci

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2024
Response from Customer Service on 20 Feb 2024
Kaci, thank you for choosing OYO Hotel Times Square and taking the time to rate us. We're glad to know that you had a positive experience and are looking forward to hosting you again in the future.

10/10 Excellent

mark

Stayed 4 nights in Feb 2024
Response from Customer Service on 21 Mar 2024
Mark, it's fantastic to see such a high rating for the OYO Hotel Times Square. We're elated you had a wonderful stay with us, and we hope to see you back again soon.

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maria, Maria, MARIA!! From the moment we checked in to the day we departed this team excelled in making our stay in Times Square remarkable. Sure, the room was small but very affordable and clean for the neighborhood! Kelly, our maid, what so cheerful and delightful 😊. The gentleman who will take care of your luggage, Einstein, was a laugh and a smile each time we reentered the building. You can surely find a more expensive, more hoity toity palace right next door, but you can't find any nicer team of folks in Times Square 😉 love ❤️
Stayed 3 nights in Feb 2024
Response from Customer Service on 13 Feb 2024
Wayne, we're overjoyed to hear about your remarkable stay at OYO Hotel Times Square! It sounds like Maria, Kelly, and Einstein truly enhanced your experience. We take pride in providing affordable and clean accommodations right in the heart of the city. Your appreciation for our dedicated and cheerful team members is heartwarming. We hope to have you with us again and meet your expectations each time, making your stay even better.

6/10 Okay

test

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Customer Service on 14 Feb 2024
Test, we appreciate your feedback. Since there are no specific details, we'd love to learn more about your stay so we can continuously improve our guest experience. We hope to welcome you back in the future.

10/10 Excellent

janice

Liked: Cleanliness, amenities, property conditions & facilities
Staff is great Rooms small and clean Location perfect to WALK everywhere
Stayed 3 nights in Feb 2024
Response from Customer Service on 10 Feb 2024
Janice, it's wonderful to hear that you found our team members at OYO Hotel Times Square to be exceptional, and appreciated the compact, tidy rooms. We're delighted that you took advantage of our prime location to explore the city on foot. We look forward to serving you again next time.

6/10 Okay

Alexis

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This property is conveniently close to Times Square. The staff were very pleasant and accommodating. Although I did have an issue with the maintenance man randomly checking smoke detectors in the middle of the night on my first day there. Also, the elevator is very small and can only fit two people at a time which leaves you to wait quite a long time to go to your room. The lobby has a wonderful aroma, but inside of the elevator, it smells like a dead rodent.
Stayed 3 nights in Feb 2024
Response from Customer Service on 7 Feb 2024
Alexis, it's nice to hear you enjoyed the prime location of our hotel and found our team members to be pleasant. We're sorry that you encountered a maintenance intervention during atypical hours and that your experience with the elevator didn't meet your expectations in terms of size and cleanliness. Rest assured we are always striving to improve our guest experience. Your feedback about the aroma discrepancies has been taken on board and will be addressed. We hope to welcome you back to OYO Hotel Times Square where we continue to enhance our services.

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Customer Service on 4 Feb 2024
Thanks for the outstanding rating, Natalie!We're delighted your time at OYO Hotel Times Square was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

2/10 Terrible

Tasha

Travelled with partner
Disliked: Amenities
Extremely loud construction right outside the facility all night till the morning. Didnt get no sleep due to all the noise very inconvenient
Stayed 1 night in Jan 2024
Response from Customer Service on 1 Feb 2024
Tasha, we regret to hear that unforeseen noise disturbances affected your rest during your stay with us. While the local construction activities are beyond our direct control, we appreciate your patience and wish we could have offered a more peaceful environment for you. We value your feedback and will take note of your concerns. We hope you will consider giving us another opportunity in the future where we can offer a better experience.

4/10 Poor

theresa

Stayed 1 night in Jan 2024
Response from Customer Service on 21 Mar 2024
Theresa, it's noticeable that your stay did not meet your expectations as per your rating. It would be helpful if you could elaborate on your stay to understand where we could improve. Your feedback is crucial for enhancing our future guest experience. Please feel free to share more about your experience.

8/10 Good

Susan, St Augustine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Basic bedroom with 2 beds and shower. Premises were clean but not completely well kept. Safety was great, no access to upper floors without key card. Very convenient location.
Stayed 3 nights in Jan 2024
Response from Customer Service on 27 Jan 2024
Susan, thank you for choosing the OYO Hotel Times Square and taking a moment to leave a review. We're glad to hear you appreciated our secure facility and prime location. Your insights about maintenance are much appreciated and have been noted. We are continually working to ensure our accommodations meet high standards. Thank you again and we look forward to seeing you on your next visit!

8/10 Good

Gilbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd stay here and for the price and location it is a good deal .
Stayed 5 nights in Dec 2023
Response from Customer Service on 26 Jan 2024
Gilbert, it's great to hear that you enjoyed a second stay at OYO Hotel Times Square. We are delighted to know you found our hotel to offer good value and a convenient location. We appreciate your feedback and we look forward to welcoming you back during your next visit to the city.

10/10 Excellent

Nikademous

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2023
Response from Customer Service on 25 Jan 2024
Thank you for the fantastic rating, Nikademous!It's outstanding you had such a wonderful experience at OYO Hotel Times Square. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 Excellent

Cory

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Service on 21 Jan 2024
Thank you for the 5/5 rating, Cory!It's excellent you enjoyed your time at OYO Hotel Times Square so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Excellent

Fabiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Customer Service on 18 Jan 2024
Fabiana, it's wonderful to know your stay at the OYO Hotel Times Square was satisfactory. We value your feedback and appreciate your high rating. Our team members look forward to the privilege of hosting you again.

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right beside Times Square. They provide ear plugs. The elevators are small. We used the stairs mostly.
Stayed 3 nights in Jan 2024
Response from Customer Service on 17 Jan 2024
Kathryn, we're delighted to know that the prime location of the OYO Hotel Times Square was a high point of your stay. While we do offer ear plugs as an option for our guests, we are constantly striving to ensure a comfortable and quiet environment wherever possible. Our lifts are a bit on the petite side, and we're pleased to see you found the stairs to be a suitable alternative. Many guests find they add to the charm of our hotel. We truly appreciate your feedback and hope to host your stay again soon.