Ratings based on 854 Verified Reviews

4.1 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-May-2017
Just in the broadway street, which is convenient. Staff is very helpful.
3 out of 5
by A verified traveller

Nice to look at but noisy to sleep in.

Posted 20-Apr-2017
Pros: the furniture wall designs, location
Cons: friendlier and more attentive staff with less New York City attitude.
Location: Beatiful area with lots to do..
Beautiful hotel in a very nice area. The floor area in front of my bed squeeked all night long everytimeI walked on it..The walls were paper thin and the tv had so much dust in the rear part of it that you could knit a sweater with. Finally the sink was a mystery. I never found out how to drain the bathroom sink water...so there it stayed.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Apr-2017
This hotel is great for the price. I was plenty comfortable and did not feel like anything was lacking.
3 out of 5
by A verified traveller

4 star???

Posted 10-Mar-2017
Small rooms. One elevator that service use also. Older building. Noisy rooms. You here entrance room doors slamming-a lot. Good location for Theatres.
3 out of 5
Recommended
for Everyone
by A verified traveller from New York, NY

Posted 24-Feb-2017
Pros: The dark and sexy vibe
Cons: Bedding and bathrooms
Location: smack in the middle of the theater district - lots of entertainment, shopping and restaurants.
I needed the room for a night stay in the City - although it was smack in the middle of Times Square, it was off Broadway and on a quiet block. There are many shops, restaurants, and entertainment. The staff was quirky and polite. Check in was quick and it was not difficult to locate the room. Upon entering the smell of mold hit me. Not overpowering, but enough to pull out my perfume and spray the place up. I opened up the windows, one of which did not stay open and I couldn't find anything to hold it up. There is no separation between the shower and the rest of the bathroom so the floor gets soaking wet, along with the towels - which is what is probably causing the moldy smell. The bed had no bed bug covers, but the mattress seemed clean. The pillow top and sheet set seemed small for the bed, and a few times throughout the night I found myself laying on the bare mattress - gross! Overall, the room served its purpose, but requires a little attention and TLC, but the vibe of the hotel was dark and sexy, and the staff was very friendly.
4 out of 5
by Carl

This traveller left a rating score only Posted 21-Feb-2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveller from Dallas, TX

Night Hotel

Posted 20-Feb-2017
The staff were nice enough, and the room was clean. We stayed in the Penthouse suite which was in desperate need of some maintenance TLC. The curtains do not fully shut, the water would disappear and then come back full pressure during showers, and one of the sinks bowls was cracked. Don't set your expectations to be amazed and you'll be just fine. We felt safe enough and again, everyone here was pretty nice and helpful.
4 out of 5
by Jessica

Posted 16-Feb-2017 on Hotels
This hotel was in a great location and they were accommodating! Food was great at Red moon as well! I will be back :)
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 15-Feb-2017 on Hotels
1 out of 5
by A verified traveller

This place really went down hill !

Posted 15-Feb-2017
My room was so dirty and smell like mildew and bad acohlol ! Rug looked like it was never vacuumed .... room was so small like a jail cell ! Bartender didn't know how to make a simple cocktail that was on there own menue !