Ratings based on 745 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 21-Aug-2016
It is a nice hotel. Good location. Good staff. Good service.
2out of 5
by A verified traveller

Nur die Lage zählt!

Posted 20-Aug-2016
Pros: Lage
Cons: Oh ja ... Eine Nacht im Sommer und ihr wisst, was man verbessern sollte.
Location: 7th / 45th direkt neben dem Titel Square ... Davon hört man sogar nichts, denn die Klimaanlage übertönt einfach alles!
Die Lage ist unschlagbar! Den Rest vergessen wir lieber! Queen-Bett mit 160 cm Breite war von der Matratze okay, allerdings für 1.90 m Menschen viel zu kurz! Sehr abgelebtes Hotel. Und eine absolute Frechheit war die Klimaanlage! Unmöglich ohne Ohrstöpsel auch nur eine Nacht darin zu schlafen. Und klar, schalte ich das Licht aus, verschwinden Dreck & die Mängel. Daher der Name und das düstere Konzept! Zudem kein Schrank, dafür ein sinnloser Schreibtisch und ein Tisch unter dem sich ein Mini-Kühlschrank befand, dessen Benutzung / Öffnen 30 $ kosten sollte. Daher wird unser nächstes NYC-TRIP definitiv in einem anderem Hotel statt finden. Nicht zu vergessen, der ekelhafte Anblick in den Innenhof. Schade, Preis/Leistung sollte eben auch bei guter Lage passen!
3out of 5
by A verified traveller

Not the best hotel.

Posted 09-Aug-2016
We are traveling to NY very often and have stayed in many different hotels there. This hotel was not our favorite and we will never stay there again. Room was super small, though we paid for king size bed. Room was super dark, i was not able to apply my makeup. There was not enough of light and the window was looking to the wall, so no natural light as well. The air conditioner is super noisy! I have never seen such noisy ac! When you watch tv you have to make it louder when the ac unit stars to work. There was not enough outlets, especially near the bed. In the lobby a lot of nude photos, so definitely do not remember this hotel for kids! The only positive thing there is location - steps away from the Times Square.
4out of 5
by A verified traveller

Great Place

Posted 30-Jul-2016
Staff are friendly and helpful. Hotel is great location
4out of 5
by A verified traveller from Ogden, UT

Posted 28-Jul-2016
Pros: Great interior design, cool, clean, and comfortable. Good location for visiting the Times Square area.
Cons: The staff could be more personable. They gave the impression that they were annoyed when I spoke with them.
Location: Nearby access to the subway and every Broadway show. Art museums and parks are within walking or transit distance. It's easy to find restaurants.
Housekeeping was great; our room was always clean and the bed was very comfortable. We got excellent sleep in the dark, cool room. The staff was professional but not quite friendly. We were charged for items in the mini-fridge that we did not consume, but the staff was accepting when we spoke with them to clear up the issue. The location of the hotel is right next to Times Square, which is crowded but great if you're a tourist. Overall we had a pleasant stay and would consider staying here again.
4out of 5
by A verified traveller

Posted 25-Jul-2016
NY hotels can go either way. This was great deal for the price and last minute booking.
5out of 5
by A verified traveller

Great hotel, perfect location! No street noise

Posted 23-Jul-2016
Loved the hotel and the staff were super friendly and knew who you were even just after meeting them once. Highly recommend the hotel! The room was great and just enough room
4out of 5
by A verified traveller

Great Location , friendly staff

Posted 18-Jul-2016
Super convient location walking distance to most major locations. Nice but small rooms very goth chic.
5out of 5
by A verified traveller from Australia

Great Location

Posted 18-Jul-2016
Pros: Very dark curtains.
Cons: Lighting in the cupboard.
Location: Take your pick of Time Square, Empire State Building, Central Park, Museum and a few other things to see. All within walking distance.
Very helpful staff. Walking distance to a lot of NY attractions.
4out of 5
by A verified traveller from Madison WI

Nice hotel close to Time Square

Posted 18-Jul-2016
Pros: small and quiet
Cons: room size
Location: Many things within walking distance and very close to a lot of food and shopping
the hotel was small, fairly quiet, decent decor, very close to Time Square, Central Park, Broadway and many other area's to walk to.