Ratings based on 5,648 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveller from California

Posted 19-Jun-2017
Excellent time with my daughter! This hotels location can't be beat...if you're looking for a "quieter" stay in NY (don't know how that would be possible) this is NOT where you should stay! Located in the heart of Times Square this place was close to everything you could want! Rooms were clean and pleasant. No bells and whistles but perfect for a basic stay in NY!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location, lovely hotel

Posted 13-Jun-2017
Pros: The views and location
Cons: Lifts.
Location: Right I the heart of time square.
Excellent hotel, view of Time Square was amazing. Right in the heart of everything. Most of the staff were super friendly. Loved our wee cleaning lady she was ace! Was a holiday of a lifetime and Hotel was very much part of that. Cons - lifts are a mare at peak times. You have keypad you have to enter what floor number you require to go to and it then tells you what lift to go to. Good system when it works but if there are lot of people it breaks down easily. Beware lifts are a bit of a Fairground ride especially the glass one, fast and high, but I personally loved it. Hotel has a theatre on the 3rd floor we went to see Get on your feet, the Gloria Estefan Story which was excellent. Everyone was on there feet literally by the end and it was great after walking around all day to be able to just go downstairs to watch show and then back upstairs to go to bed. Tip keep your ticket on you. I went to the toilet and got asked again for my ticket when I came back but my Mum had it at my seat so had a bit of hassle getting back to my seat. Definitely 5 star hotel for me. *****
4 out of 5
Recommended
for Everyone
by A verified traveller from la Habra Hts, CA

Great location for the city experience

Posted 12-Jun-2017
Pros: The location was perfect.
Cons: The bathrooms could be improved. And the elevators were not all working.
Location: Things to do there was of course, go to a Broadway show, shopping, and dining.
The location right in Times Square was perfect. We wanted to have the big city experience even though it is very busy there but we were just minutes away from most theaters and shopping. The hotel staff were all very friendly and helpful. The only bad thing was the bath room size and the loud fan in the bathroom that never turned off. It worked great but very loud. It was annoying. So the bathrooms could use an upgrade.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Hotel in central position

Posted 11-Jun-2017
Pros: Central location for visiting sites of NYC
Location: In the centre of Times Square. Near to a number of metro stations. Could also walk to a number of attractions
Book in was efficient and staff help. Restaurant for breakfast was handy. We had a late right so it was handy being able to leave cases at hotel for the day which were then delivered to us at coach pick up point.
5 out of 5
Recommended
for Everyone
by A verified traveller from East Yorkshire

New York on your doorstep

Posted 11-Jun-2017
Pros: The lifts and that view from our room on floor 42
Cons: Clean the outside of the windows maybe difficult on floor 42!
Location: Times Square right on your doorstep what's not to like
Clean comfortable and modern this hotel was right in the thick of it lovely
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in Time Square

Posted 09-Jun-2017
This hotel is in the perfect location if visiting Times Square.
5 out of 5
Recommended
for Everyone
by A verified traveller from Bucks uk

Great hotel great location

Posted 08-Jun-2017
Wonderful hotel with great staff and a prime location
5 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic hotel

Posted 08-Jun-2017
Really enjoyed our stay at the Marriott Marquis in Times Square. We had a great view of the Hudson and the room was lovely and always clean. Only negative was that the beds were very small - we tried to use the sofa bed for our daughter but it was too uncomfortable. Other than that it was a brilliant hotel and surprisingly quiet. We would definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Jun-2017
It was a great experience being so close to Time Square...
5 out of 5
Recommended
for Everyone
by A verified traveller from calgary canada

Hotel was in the heart of the action of new york

Posted 07-Jun-2017
Pros: Location,quiet,clean.Starbucks in the lobby.A private outside patio lounge with comfy seating and breathtaking views of time square. Unique elevators
Location: Walk to many spots or jump on subway and get any place in minutes
Very accommodating staff .Super location.Asked for a fridge they brought it ten mins later.Large rooms with Views