Ratings based on 10,541 Verified Reviews

4.0 out of 5
86% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from NC

Great location, nice staff, rooms are dated

Posted 27-Mar-2017
Pros: Location and room view (high floor/facing south).
Cons: The rooms are really dated and could really use an ugprade. Bathroom is simple but functional
Location: Times Square/mid-town proximity/subway proximity
If you want to be right in the middle of midtown/Times Square action, this hotel is a good choice. Right next to Times Square but without being directly in the chaos and crowds. Very nice staff, especially Meeti and Syeda (?) at the front desk who accommodated my room request. Bellman and porters are also very friendly. Elevators are incredibly fast and the lobby is nice enough.The rooms are dated and could really use an ugprade. Bed/Bedding was very comfortable though. Furniture is tired, worn, and has seen better days, but rooms on high floors have awesome views. Pretty good deal for the price overall. Would consider staying here again for midtown business.
4out of 5
Recommended
for Families
by A verified traveller

Millennium Broadway NYC

Posted 27-Mar-2017
Pros: Location, size of rooms.
Cons: Tub - cleaner\better pillows/extra blanket/no coffee machine or fridge/no comp water bottles
Location: Right in Times Square
Hotel is in a great location and very easy to get to.
Comment from Hotel Management
27-Mar-2017 by Guest Relations Manager, Hotel Management
We are delighted you enjoyed your stay and apologize for the challenges you have faced. We are in the process of updating several areas of the hotel and hope you are able to visit again soon.
5out of 5
Recommended
for Everyone
by A verified traveller from Salt Lake City

Excellent Times Square Hotel

Posted 26-Mar-2017
Clean and comfortable with ok view. Very close to multiple subway lines (3 short block) 3 min walk.
Comment from Hotel Management
27-Mar-2017 by Niek, Hotel Management
Thank you so much for your review
4out of 5
Recommended
for Everyone
by A verified traveller from washington dc

Nice hotel close to theaters

Posted 26-Mar-2017
Cons: Complimentary things are based on your request, not set in the room. Also listed most things are not available.
Location is great, walkable to any Manhattan attraction area.
Comment from Hotel Management
27-Mar-2017 by Guest Relations Manager, Hotel Management
Thank you simba for sharing your feedback. At this time our rooms do come equipped with an amenity list for our guests to utilize. We hope you are able to return back again in the future!
5out of 5
Recommended
for Everyone
by A verified traveller from Times Square New york

Posted 25-Mar-2017
Pros: everything
Cons: longe for people to sit in
Location: right on times square
very good hotel good service very clean and in the middle of everything
Comment from Hotel Management
27-Mar-2017 by Niek, Hotel Management
Thank you very much for your review
5out of 5
Recommended
for Everyone
by A verified traveller from Laredo, TX

Great hotel close to Time Square

Posted 25-Mar-2017
Pros: I loved this hotel and will recommend it to my friends and family. It was close to Time Square, Rockefeller Plaza, restaurants, theatre and delis.
Cons: NA
Location: Time Square, Rockefeller Plaza, NBC, ABC, Hard Rock Café and lots other restaurants and theatres were all walking distance.
The hotel was very clean, the rooms were spacious and had a beautiful view from our room. The hotel staff was courteous and very helpful.
Comment from Hotel Management
27-Mar-2017 by Guest Relations Manager, Hotel Management
We are thrilled you fully enjoyed your stay with us Delia. Please come back again soon!
3out of 5
Recommended
for Everyone
by A verified traveller from Long Island

Perfect for Broadway accessibility

Posted 25-Mar-2017
Room was nothing special. Just a hotel room. Only stayed a night. However, check in was a breeze and we arrived a half hour early. No problem. Access to Broadway could not have been more convenient.
Comment from Hotel Management
27-Mar-2017 by Guest Relations Manager, Hotel Management
We appreciate your feedback Janine. There are several planned changes for our hotel and we hope you are able to return back in the future to experience them all.
4out of 5
Recommended
for Everyone
by A verified traveller from Florida

hotel gets my vote for location and service.

Posted 24-Mar-2017
Location is key on a visit to the Big Apple!!!! Clean and the room was ready for us early which was great. We wanted to get an early start so we were able to get our room early and everyone was so helpful. Will be returning to this hotel!!!
Comment from Hotel Management
27-Mar-2017 by Guest Relations Manager, Hotel Management
We are delighted you enjoyed your stay and look forward to welcoming you back again in the future!
4out of 5
Recommended
for Everyone
by A verified traveller from Mckinney, TX

Great midtown location

Posted 24-Mar-2017
I've stayed here a few times over the past 10 years and is one of my go to hotels when traveling for business. Its in a central location in midtown. Easy walking and subway access. Always great about accommodating my request for a higher floor for a quieter room.
Comment from Hotel Management
27-Mar-2017 by Guest Relations Manager, Hotel Management
Thank you Michelle for your feedback and your continued loyalty! We can't wait to welcome you back again in the future!
5out of 5
Recommended
for Everyone
by A verified traveller from St.Louis

Great hotel close to everything

Posted 24-Mar-2017
Love it and would stay again. Close to Times Square and subways. Nice rooms.
Comment from Hotel Management
27-Mar-2017 by Niek, Hotel Management
Thank you very much for your review