Ratings based on 10,048 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Liverpool

Lovely hotel right in times square

Posted 23-Sep-2016
Had a great time just not enough time to do everything
5out of 5
by A verified traveller from Nashville, GA

Very nice clean hotel. Roomy with great view.

Posted 22-Sep-2016
Pros: The staff was very friendly and helpful. Very nice hotel and clean.
Cons: The mattress could be a little softer (that's our opinion).
Location: GREAT LOCATION!!! To many things to list near by. Double decker tour (Grey Line only) and find out when Thomas will do the tour. He speaks English.
We got there early, before check in time. They held our luggage as we explore the Time Square. We asked if we could have a nice room and the clerk said he would take care of us. He sure did, gave us a corner room that over looks Time Square. Had plenty of room and very clean. Only thing to us was the bed was a little to firm for our liking but we slept great. This was my first time in NYC and the hotel was located in a great spot.
3out of 5
by A verified traveller from Monterrey, N.L. Mexico

Recomendable, cerca de todo.

Posted 21-Sep-2016
Pros: Ubicación.
Cons: Remodelar habitaciones.
Location: Cerca de la 5a avenida, teatros, metro, times square a media cuadra, variedad de restaurants.
Muy amable el personal, el hotel no es tan nuevo, pero está muy bien. Todos los días hiceron la limpieza. Todo está cerca, excelente ubicación.
5out of 5
by A verified traveller

Posted 21-Sep-2016
Wonderful location and extremely helpful staff who go above and beyond to help! The only cons would be the bedspreads were thin and eggs and toast in the restaurant cost $27! Would definitely go back.
4out of 5
by A verified traveller

Posted 20-Sep-2016
It was good but the staff were not friendly Rooms are ok
Comment from Hotel Management
21-Sep-2016 by Guest Relations Manager, Hotel Management
We appreciate your feedback and apologize for the inconveniences experienced. Our team is dedicated to ensuring our guests have a positively memorable stay. We are sorry to have missed that mark with your visit. Please let us know when you are able to return.
2out of 5
by A verified traveller

Posted 19-Sep-2016
Iron was broken, designe of the room really old. No fridgerator,
Comment from Hotel Management
20-Sep-2016 by Guest Relations Manager, Hotel Management
Please accept our sincerest apologies for the inconveniences you have experienced. There are several changes in store for our hotel and we hope you are able to return back and experience them all.
4out of 5
by A verified traveller from Syracuse, NY

Great Location, outdated hotel. Fantastic staff!

Posted 19-Sep-2016
Pros: The hotel staff was amazing. Eddie and Gary helped me out a ton with the bellhop service ( I needed to hold my bags after checkout )
Cons: Maybe tidying up and keeping up with renovations. The walls could use a fresh coat of paint, at the very least.
Location: It's right in the middle of Times Square! Nearby EVERYTHING
It truly is in such a great location. Right in Times Square and a 2 minute walk to a Subway station. The hotel on the other hand, is very outdated. There are stains and marks all over the hotel room. The view from the hotel was breathtaking though! It's definitely worth it for the location and view.
Comment from Hotel Management
20-Sep-2016 by Guest Relations Manager, Hotel Management
Thank you Tammy Kay for sharing your feedback with us. We are happy to see you overall enjoyed your time here! With all the upcoming renovations we have in store we hope to see you back again soon.
5out of 5
by A verified traveller from New York

FANTASTIC VIEWS

Posted 19-Sep-2016
Pros: At the end of the street turn right you are in Times Square turn left and the subways are a 5 minute walkaway.
Cons: I have no negatives about this hotel.
Location: Just round the corner you are in Times Square and most of the major attractions are in walking distance.
This was my 7th visit to New York and my sister's 1st visit. This was my 1st stay at the Millennium Broadway and I would definately stay there again. We were on the 50th floor with Times Square views. The room had a really comfy bed with comfy pillows. There was an iron and ironing board, hairdryer and a tea and coffee machine.
Comment from Hotel Management
20-Sep-2016 by Guest Relations Manager, Hotel Management
Thank you Jenny for your five star review and continued loyalty to Millennium Broadway! We are thrilled you and your sister enjoyed your time with us and look forward to seeing you again.
2out of 5
by A verified traveller from MINNESOTA

unfriendly staff, hard to communicate with

Posted 16-Sep-2016
Pros: PROXIMITY TO TIMES SQUARE
Cons: TAKE DOWN THE PLACE AND REBUILD
NEVER AGAIN, NASTY STAFF, STAINS ON THE CARPET, YELLOWISH SHOWER CURTAIN, OUTLETS ARE PULLED OUT OF THE WALL
Comment from Hotel Management
20-Sep-2016 by Guest Relations Manager, Hotel Management
Thank you Lizz for sharing your feedback. We sincerely apologize for the inconveniences experienced during your stay. Our hotel is set to undergo several changes and we hope in the future you are able to return back so we may have the opportunity to redeem ourselves to you.
3out of 5
by A verified traveller

部屋は広いが、設備は古い

Posted 15-Sep-2016
25年リニューアルしていないらしく、部屋の壁や絨毯の傷みが目立つ。カーテンには中華ラーメンの柄がついていたりと残念ながらインテリアのセンスも良くはない。4つ星であったので、ロビーはもう少し豪華かと思ったが、廊下のようなロビーで、見過ごしてしまう程シンプルだったので豪華なものは期待しない方が良く、その廊下が44thと45thに通じているので宿泊客以外にもただ通過するのに使用している部外者もいるような様子であった。 キングの部屋に4泊したが、初日はチェックインが24時過ぎていたため、選択肢もないようで下の方の階の部屋(16階〜50階くらいまでが部屋)であったが、エアコンの音がゴーッとしたり、バスタブの栓がしまらなかったり、景観もそこまでよくなかったので、次の日に部屋を変えて上の方の階にしてほしいとお願いした。快く対応してくれた。残り3泊は48階くらいの部屋でタイムズスクエアのネオンがよく見えた。騒音はもちろん聞こえるが、ゴーッというエアコンの音は緩和された。気になったら部屋の変更をしてもらうと良いと思う。 ただ、部屋はとても広く、古い以外は、快適に過ごす事が出来たし、1泊税抜き2万円を切っていたので、色々な意味で納得して宿泊できた。 周囲の環境は、眠らない街で、近くのFoever21などは夜中3時にみても開いていたし、一人で歩いても、観光客が多いので全く危険な感じがしなく夜通し賑やかであった。ネオンが一番多いよくTVで見るタイムズスクエアからほんとにすぐのロケーションは抜群であったし、地下鉄の42th駅までも幾つかある入り口を選ばなければ、3分程度であった。 同じ様な立地、価格で、Hilton Garden Innがあり非常に迷ったあげく、ロンドンでも宿泊したことがあるこちらのMillenium Hotelにしたのだが、正直同じ条件であれば、次回は3つ星であってもHilton Garden Innに宿泊したいと思う。理由は、ニューヨークのホテルは、やはり設備が新しい、リニューアルしてある、に限ると思い知ったからだ。ここでは出なかったが、実はその後57thのこれまた古いホテルに宿泊したら、なんと部屋にねずみが出た!なので、とにかく今後は確実に広さ、星の数、よりもとにかく新しいホテルに泊まりたい。
Comment from Hotel Management
20-Sep-2016 by Guest Relations Manager, Hotel Management
Thank you for sharing your feedback regarding your recent stay here with us. With all of the upcoming changes we have in store for our guests to experience, we hope to see you back again soon.