Ratings based on 11,814 Verified Reviews

4.0 out of 5
84% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Posted 20-Apr-2018
Had a wonderful experience will do again. Hotel was very nice and clean and very convenient to all the sites.
Comment from Hotel Management
20-Apr-2018 by anonymus, Hotel Management
thank you so much for your review. We are looking forward to see you again.
3 out of 5
Recommended
for Everyone
by A verified traveller from Las Vegas

Great location

Posted 17-Apr-2018
Rooms are good size and comfortable, but the bathroom had a bad smell and the lobby doesn’t have an area to seat. Only a few benches that are full all the time. Needs a lounge area or more benches at least!
Comment from Hotel Management
18-Apr-2018 by Niek, Hotel Management
Thank you for your review
5 out of 5
Recommended
for Everyone
by A verified traveller from Long island

City stay

Posted 14-Apr-2018
Great location.Super nice staff.Upgraded room with water and empire state building view.
Comment from Hotel Management
15-Apr-2018 by Niek Mestdagh, Hotel Management
Thank you for your review
4 out of 5
Recommended
for Everyone
by A verified traveller from Edmonton, AB

Great Location!

Posted 11-Apr-2018
The location of this hotel cannot be beat! The room was nice and the king bed was awesome! I would stay here again no doubt. When I read the reviews there were quite a few describing the demotivation of the staff. When our room was made up twice we didn’t get any clean towels and had to call down, there is no where in the hotel to get water or drinks which we unfortunately found out in the middle of the night (not a single pop machine in the hotel). Those to us were minor things though and overall were happy we chose to stay at the hotel!
Comment from Hotel Management
12-Apr-2018 by anonymus, Hotel Management
thank you for your review
5 out of 5
Recommended
for Everyone
by A verified traveller from Falkirk, Scotland

Perfect Choice

Posted 10-Apr-2018
Pros: Loved the relaxed atmosphere and the staff were so helpful and friendly
Location: This great hotel is right in the centre of Times Square, fab location for getting around. The hotel has a nice relaxed atmosphere - perfect choice
We had a great time staying in this hotel, it was the perfect choice for us. The hotel met all our needs, comfortable good sized room, great housekeeping, lovely quiet room with outlook over Times Square, chearfull, friendly staff. This hotel has been our choice the last two years for Tartan Week and we highly recommend it.
Comment from Hotel Management
10-Apr-2018 by Niek Mestdagh, Hotel Management
thank you for your review
3 out of 5
Recommended
for Everyone
by A verified traveller from cincinnati ohio

Average Choice

Posted 09-Apr-2018
Great location and solid choice with excellent staff. The rooms are small, with double beds not queen. Amenity issues - no room fridge, restaurant closes early so no option for after theatre dessert, ac or heat but not both so the room was very hot and the only cooling option was to open a window and then experience the outside noise and an inability to regulate the temp. Finally - some hidden costs with charges above Expedia listed rates and expensive and slow parking.
Comment from Hotel Management
09-Apr-2018 by anonymus, Hotel Management
thank you for your review
1 out of 5
by A verified traveller from Florida

An overrated and deceitful accommodation

Posted 09-Apr-2018
By far one of the least pleasant accommodations I have ever experienced. A broken light, reported 3 times, never fixed. A facilities fee of $10 + tax .89 per diem, charged even if you do not use the facilities listed, and they lie about this, claiming it to be an Expedia charge. No bathmat, no information on the hotel and surroundings, not even a pen for the desk. It has location, but that's about it, and don't expect any help once you get there. NEVER AGAIN!
Comment from Hotel Management
11-Apr-2018 by anonymus, Hotel Management
Please accept our sincere apologies for the inconvenience experienced
5 out of 5
Recommended
for Everyone
by A verified traveller from WI

Beautiful and 1\2 block from time square

Posted 08-Apr-2018
Great location. Walking distance to Central Park, Rockefeller center, Times Square, Grand Central Station. Close to Subway which makes it easier to go all over Manhattan.
Comment from Hotel Management
09-Apr-2018 by Niek Mestdagh, Hotel Management
Thank you for your review
5 out of 5
Recommended
for Everyone
by A verified traveller from Pennsylvania

Great Location

Posted 08-Apr-2018
The Millennium is close to everything. Very Clean, good service, beautiful rooms, huge bathroom, comfortable bed. What else could you want?
Comment from Hotel Management
08-Apr-2018 by Niek Mestdagh, Hotel Management
Thank you for your review
3 out of 5
by A verified traveller from NYC Times Square

Eclxcellent location - room needs attention

Posted 07-Apr-2018
Location is the best! Room was clean - could use some updates. Pillows were flat as pancakes but requested additional ones which were better, a/c wasn’t available (not turned in for the season according to maintenance man) and room was a swamp after shower, room service took over an hour to get additional towels, concierge was helpful and elevator was super fast.
Comment from Hotel Management
08-Apr-2018 by Anonymus, Hotel Management
Thank you for your review