Ratings based on 10,349 Verified Reviews

4.0 out of 5
86% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

lovely position

Posted 24-Jan-2017
Lovely hotel great position on time square , hotel decor could do with updating tho
3out of 5
Recommended
for Everyone
by A verified traveller from New York

Amazing location, needs some upgrades

Posted 24-Jan-2017
Amazing location, friendly staff, but for the price paid just for a standard room, at least some breakfast, and an upgrade in the toilet would be good...way too old for an Hotel 30sec walk from Times Square. Overall it's pretty acceptable.
3out of 5
Recommended
for Everyone
by A verified traveller from New york, NY

Decent

Posted 24-Jan-2017
Nice hotel, about medium quality. Superior rooms are quite small for the price you pay and room service/housekeeping a bit slow. Otherwise decent stay.
4out of 5
Recommended
for Everyone
by A verified traveller from puerto rico

Nice hotel , excelent location . Good size rooms

Posted 23-Jan-2017
We stay on this hotel for vacations for 4 days . The hotel have and excelent location. The room size is very convenient.
Comment from Hotel Management
23-Jan-2017 by Guest Relations Manager, Hotel Management
Thank you Adriana for your feedback! It's wonderful to see you enjoyed your stay with us. Please visit again soon!
5out of 5
Recommended
for Everyone
by A verified traveller

Great! Reasonable $$$, right near x sq

Posted 22-Jan-2017
Great room, staff, clean, steps away from times sq, decent price for prime manhattan location, let me check in a bit early
Comment from Hotel Management
23-Jan-2017 by Guest Relations Manager, Hotel Management
Thank you for your five star review! We hope you are able to return back to us again for another memorable stay.
5out of 5
Recommended
for Everyone
by A verified traveller from Reading Pa

Posted 22-Jan-2017
Celebrated our daughter's 21st birthday and couldn't have asked for a better hotel. Staff was friendly, location is fantastic! Right in the heart of everything. Would definitely stay there again.
Comment from Hotel Management
23-Jan-2017 by Guest Relations Manager, Hotel Management
We are thrilled to have been able to share this wonderful celebration stay with you both! We hope you are able to visit again for more birthday fun!
5out of 5
Recommended
for Everyone
by A verified traveller from PR

Nice hotel close to everything

Posted 21-Jan-2017
Pros: Location. Clean, big room.
Cons: There was no coffee maker or mini fridge in room.
Location: You can walk to Rockefeller Center, Bryant Park, etc. Close to Subway Station, we went to and from airport using the subway for less than $10 each.
The location of the hotel is perfect, so close to Times Square. The hotel room was clean, comfortable, spacious. Staff was friendly. Stayed in 32nd floor, nice and quiet. Would stay again.
Comment from Hotel Management
23-Jan-2017 by Guest Relations Manager, Hotel Management
Thank you for sharing your feedback with us. At this time we are only able to offer our guests coffee makers or fridges upon request. With the upcoming changes however, we hope you are able to return soon and experience them all!
4out of 5
Recommended
for Everyone
by A verified traveller from mm

Nice hotel

Posted 20-Jan-2017
My experience there was amazing, I stayed for 2 days and the staff was so awesome and the rooms really spacious.
Comment from Hotel Management
20-Jan-2017 by Guest Relations Manager, Hotel Management
We are thrilled you enjoyed your stay with us! Please visit us again soon!
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Jan-2017
Right in the heart of time square. I got the corner unit with awesome view of time square from my windows.
Comment from Hotel Management
18-Jan-2017 by Guest Relations Manager, Hotel Management
We are delighted you enjoyed your stay! Come visit us again soon!
3out of 5
Recommended
for Couples
by A verified traveller from Brooklyn, NY

A nice place to stay for the night.

Posted 17-Jan-2017
Pros: Location.
This hotel is right by all of the action on Times Square. It is pretty decent.
Comment from Hotel Management
18-Jan-2017 by Guest Relations Manager, Hotel Management
Thank you for sharing your feedback with us. With the upcoming changes we have in store for our guests, we hope to see you again soon.