Ratings based on 9,992 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from R

Simply perfect from checking in to checking out.

Posted 29-Aug-2016
Every employee was kind and generous. Also very knowledgeable on every questions me or my wife has for them.
4out of 5
by A verified traveller from Wien

perfektes Hotel für New York Trip

Posted 29-Aug-2016
Location: Times Square
sehr nettes Personal, tolle Lage, sehr große Zimmer, super Aussicht, Sauberkeit der Zimmer so lala, aber in New York keine Seltenheit jederzeit wieder
4out of 5
by A verified traveller

Muy, muy centrico.

Posted 29-Aug-2016
Tubimos un problema con la habitación y enseguida nos cambiaron a otra mejor.
3out of 5
by A verified traveller

Good location, restaurants near by

Posted 29-Aug-2016
Hotel room was in need of updating as wallpaper coming off wall and bathroom tiles looked worn. However we had a good view of times square and room was spacious. No mini bar or coffee making facilities, however this hotel is fine if you're looking basic facilities close to the heart of everything and it was OK overall.
5out of 5
by A verified traveller from brescia

Bellissima esperienza

Posted 28-Aug-2016
Ottima la posizione dell'hotel, è comoda per chi ha in programma di girare molto la città perché si trova vicinissima alla metro. Inoltre essendo nel cuore di Manatthan si ha la possibilità di scegliere fra molti ristoranti o fast food, vicini all'hotel. La camera, al 26° piano, era abbastanza grande, con letto king e una pulizia ottima che avveniva ogni giorno. Unica pecca non c'era il frigobar in camera (solo a pagamento). Sentivamo poco il rumore della città, essendo molto in alto..ma comunque le prime camere partono dal 16° piano e quindi penso siano tutte abbastanza silenziose. Lo consiglio assolutamente.
4out of 5
by A verified traveller from Scotland

Great hotel in the most central location.

Posted 28-Aug-2016
A great hotel seconds from time square. Staff are friendly and efficient. Rooms are a good standard and spacious.
3out of 5
by A verified traveller from brunoy

Central pour la visite de plusieurs sites

Posted 28-Aug-2016
Pros: Centre de la ville
Cons: Ascenseurs 10 minutes d attente parfois tous ne sont pas opérationnels Absence de réfrigérateur dans la chambre
Location: Brodway . Beaucoup de lieux à proximité également le métro
Un peu vieillissant mais avec du charme Probleme d ascenseurs donc attente Le bruit de la ville s entend même dans les étages
4out of 5
by A verified traveller

Great central location

Posted 28-Aug-2016
Pros: It's central location. Art deco interiors and lifts very attractive. Reception staff very pleasant and helpful.
Cons: Dining room a bit unwelcoming and menu not at all inspiring. Full menu in rooms for Room Service but not available in dining room - strange!
Location: Very central location a few minutes walk from Times Square and Broadway with buses and subway close by. Easy walk to other locations and shops.
First time to the Big Apple so it was great to be staying in such a central location. Two minutes to Times Square and Broadway and easy walking distance to Empire State Building, Rockefeller Tower and great eateries. We did as many of the touristy things as we could cover in one week - loved the helicopter ride and ferry to Statue of Liberty and Ellis Island. Moved to tears at World Trade Centre but so glad we went. Too many great things to list here but the Hop on Hop Off bus is a must as it is so informative - we enjoyed the night-time round tour and the buses leave from Times Square. To chill out we took a carriage ride round Central Park which was very relaxing. New York is a very full on city and the bright lights of Times Square were definitely an assault on the senses as were the night-time crowds - and we thought London was mad!
4out of 5
by A verified traveller

Z.T. Schön hoch gelegene Zimmer

Posted 28-Aug-2016
Alles war in Ordnung, freundlich. Nahe am Times Square, daher sehr lebendig, etwas laut ggf. Mein Zimmer war gut ausgestattet, aber schon etwas abgenutzt. Immer dauber, Platz da ... keine Beschwerden! Es gibt auch Luxussuiten ...
3out of 5
by A verified traveller from Chelmsford

Clean and decent value hotel close to times square

Posted 28-Aug-2016
We found the hotel to be a decent quality establishment. We had good views of the Chrysler building from the 38th floor. Hotel staff were on the whole helpful. The free WiFi in the lobby didn't work for half the trip though. Overall we would recommend this hotel.