All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Excellent in every way. We stayed with our children and the accomodations were perfect. The staff was superb and the room was spacious and modern. We will certainly stay again.
Bryan
Stayed 4 nights in Apr 2024
Response from Richard Bussiere on 15 Apr 2024
Dear Bryan,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
6/10 Okay
Myles
7 Apr 2024
Liked: Cleanliness
Myles
Stayed 4 nights in Apr 2024
Response from Richard Bussiere on 15 Apr 2024
Dear Myles,Thank you for taking the time to share your review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
Response from Richard Bussiere, Managing Director on 5 Apr 2024
Dear Mark,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
Staff extremely professional and helpful. Comfortable large rooms. Restaurant and bar were top notch.
Carlos
Stayed 4 nights in Mar 2024
Response from Richard Bussiere on 4 Apr 2024
Dear Carlos,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
8/10 Good
James
1 Apr 2024
Liked: Cleanliness, staff & service
James
Stayed 3 nights in Mar 2024
Response from Richard Bussiere on 4 Apr 2024
Dear James,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
The rooms are perfect for a family. Staff is amazing
Oscar S
Stayed 3 nights in Mar 2024
Response from Richard Bussiere on 4 Apr 2024
Dear Oscar,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
Dear Lyle,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
10/10 Excellent
Kash
26 Mar 2024
Kash
Stayed 3 nights in Mar 2024
Response from Richard Bussiere, Managing Director on 17 Apr 2024
Dear Kash,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
Response from Richard Bussiere, Managing Director on 19 Mar 2024
Dear Tracy,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
Dear Marissa,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
8/10 Good
Ching Ching, Diamond Bar
Travelled with family
24 Feb 2024
The alarm woke us up at 2 am , it turned out it was the false alarm , made us couldn’t sleep at all, no rest for the whole night, our family tired for the whole trip, very unpleasant feeling.
Ching Ching
Stayed 3 nights in Feb 2024
Response from Richard Bussiere on 26 Feb 2024
Dear Ching Ching,Thank you for taking the time to share your review of The Langham, New York. I am so happy that you chose to stay with us when you were in New York. Please accept our sincere apologies for any alarms going off. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
6/10 Okay
Brian
18 Feb 2024
Liked: Cleanliness, staff & service
The elevator service was atrocious. Waiting times were so long we took the stairs on many occasions.
Brian
Stayed 2 nights in Feb 2024
Response from Richard Bussiere on 20 Feb 2024
Dear Brian,Thank you for taking the time to share your review of The Langham, New York. I am so happy that you chose to stay with us when you were in New York. Please note we are doing some maintenance on the elevators, and the timeliness is not what our guests would normally experience. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
Response from Richard Bussiere, Managing Director on 12 Feb 2024
Dear Juan Pablo,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
10/10 Excellent
Jaclyn
2 Feb 2024
Liked: Property conditions & facilities
Jaclyn
Stayed 1 night in Jan 2024
Response from Richard Bussiere, Managing Director on 12 Feb 2024
Dear Jaclyn,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
Second time staying here with my fiancé. We typically come here for our anniversary and the staff goes above and beyond to make it special for us. Look forward to coming back next year.
johan
Stayed 1 night in Jan 2024
Response from Richard Bussiere, Managing Director on 31 Jan 2024
Dear Johan,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
Super staff, good breakfast and nice bar (very good drinks & the best bartenders). Rooms were fabulous, spacious, well appointed and clean!
JOHN
Stayed 4 nights in Jan 2024
Response from Richard Bussiere on 23 Jan 2024
Dear John,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
Just a wonderful. The staff is excellent. The room was wonderful. Always enjoy my stay at the Langham
Chad
Stayed 3 nights in Jan 2024
Response from Richard Bussiere, Managing Director on 22 Jan 2024
Dear Chad,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
The staff and customer service at this hotel were impeccable. My husband and I were celebrating an anniversary and the staff made sure our stay was the best. The cleaning staff, concierge and front desk were friendly and professional. The rooms are gorgeous.
Brandi
Stayed 3 nights in Jan 2024
Response from Richard Bussiere, Managing Director on 22 Jan 2024
Dear Brandi,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York and that you had a nice time celebrating your anniversary. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
Response from Richard Bussiere, Managing Director on 22 Jan 2024
Dear Zhongyin,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
10/10 Excellent
Declan
15 Jan 2024
Declan
Stayed 3 nights in Jan 2024
Response from Richard Bussiere, Managing Director on 22 Jan 2024
Dear Declan,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
10/10 Excellent
Neville
14 Jan 2024
Neville
Stayed 1 night in Jan 2024
Response from Richard Bussiere, Managing Director on 22 Jan 2024
Dear Neville,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
Response from Richard Bussiere, Managing Director on 8 Jan 2024
Dear Amalia,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
We had a wonderful stay and highly recommend! The customer service was above and beyond and the hotel was beautiful and very clean.
Mindy
Stayed 1 night in Jan 2024
Response from Richard Bussiere, Managing Director on 8 Jan 2024
Dear Mindy,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
10/10 Excellent
Alexander
Travelled with family and small children, Travelled with partner
Great room, great service, great location, overall 10/10
Alexander
Stayed 2 nights in Dec 2023
Response from Richard Bussiere, Managing Director on 8 Jan 2024
Dear Alexander,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
10/10 Excellent
Jaci
3 Jan 2024
Jaci
Stayed 4 nights in Dec 2023
Response from Richard Bussiere, Managing Director on 8 Jan 2024
Dear Jaci,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
Response from Richard Bussiere, Managing Director on 8 Jan 2024
Dear Tabita,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
10/10 Excellent
Gina
2 Jan 2024
Gina
Stayed 6 nights in Dec 2023
Response from Richard Bussiere on 23 Jan 2024
Dear Gina,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
10/10 Excellent
Rose
1 Jan 2024
Rose
Stayed 2 nights in Dec 2023
Response from Richard Bussiere, Managing Director on 8 Jan 2024
Dear Rose,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
Dear Danny,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
10/10 Excellent
Lee
30 Dec 2023
Lee
Stayed 1 night in Dec 2023
Response from Richard Bussiere on 2 Jan 2024
Dear Lee,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
Location, super friendly staff. Always feels like a home away from home.
Matt
Stayed 1 night in Dec 2023
Response from Richard Bussiere, Managing Director on 29 Dec 2023
Dear Matt,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
The Langham was perfectly located for our family vacation to NYC. The staff was incredible - attentive, friendly, and fun! Our family sized room was spacious and well-appointed. We will definitely be back!
Kurt
Stayed 2 nights in Dec 2023
Response from Richard Bussiere, Managing Director on 29 Dec 2023
Dear Kurt,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
Amazingly friendly, attentive, and professional staff. Our room was spotless and the bathroom was so exquisite, it was tough to leave the shower. Housekeeping services come twice a day; once around checkout time and again in the evening. The bathroom mirror even had a built-in TV with basic cable channels. Would absolutely recommend!
Jacqueline
Stayed 5 nights in Dec 2023
Response from Richard Bussiere on 27 Dec 2023
Dear Jacqueline,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
Dear Julia Ann,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
10/10 Excellent
Kevin, Fayetteville
10 Dec 2023
Kevin
Stayed 3 nights in Dec 2023
Response from Richard Bussiere on 30 Dec 2023
Dear Kevin,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
Amazing hotel. Stayed many times. Nicest people. Best location. Most comfortable Rooms. All terrific.
Michael
Stayed 4 nights in Dec 2023
Response from Richard Bussiere, Managing Director on 11 Dec 2023
Dear Michael,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
Incredible staff. Incredible lobby. Stayed in one of the rooms with a large outdoor terrace - incredible. The 3 stars for me was the bed. It was a mattress topper on a box spring. Was a surprise since everything else was all done to another level and I’ve stayed at many nice places before. Correct me if I’m wrong but the beds a big deal.
Joseph
Stayed 1 night in Dec 2023
Response from Richard Bussiere, Managing Director on 11 Dec 2023
Dear Joseph,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I am sorry that you found the bed to be uncomfortable - we provide the luxury brand of mattresses, Duxiana, in all of our guest accommodations. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
Response from Richard Bussiere, Managing Director on 11 Dec 2023
Dear Adam,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
Response from Richard Bussiere, Managing Director on 11 Dec 2023
Dear Michele,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
Staff, service levels and rooms were very good. Great gym
Some of the facilities look a little dated/tired
Ajay
Stayed 2 nights in Nov 2023
Response from Richard Bussiere, Managing Director on 29 Nov 2023
Dear Ajay,Thank you for taking the time to share your review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
Response from Richard Bussiere, Managing Director on 29 Nov 2023
Dear Hannah,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
The staff and accomodations were absolutely amazing.
Verified traveller
Stayed 3 nights in Nov 2023
Response from Richard Bussiere on 24 Nov 2023
Hello,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
Dear Steve,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
Dear Rick,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
The Langham offered us everything we expected. Superior customer service, safe location, comfortable beds, relaxing shower, walking distance from great restaurants & shopping and close to the train station. Ours kids had an amazing time; we will definitely be back. Thank you, Langham staff, for making our daughter's 10th extra special!
Tanya
Stayed 3 nights in Oct 2023
Response from Richard Bussiere on 9 Nov 2023
Dear Tanya,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.
10/10 Excellent
Michael J
30 Oct 2023
Michael J
Stayed 3 nights in Oct 2023
Response from Richard Bussiere on 24 Nov 2023
Dear Michael,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.