Ratings based on 3,238 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Great hotel in central location

Posted 27-Aug-2016
This hotel have very nice clean and equipt rooms. Bathroom is also very nice, spacious and have even floor heating. Staff helpful. The only remark is the very small lobby.
5out of 5
by A verified traveller from california

Excellent location, very close to time square

Posted 23-Aug-2016
Staff was really nice and helpful. It was a good experience
4out of 5
by A verified traveller from Göteborg

4 friends in one room

Posted 22-Aug-2016
Pros: Stora rum som ligger centralt
Cons: Alla hotellets gäster borde få tillgång till baren utan tvång på att köpa två drinkar.
Location: Hotellet ligger precis vid Time Square.
Vi bodde två par i samma rum. Vi hade två stora dubbelsängar och fick plats över till våra väskor. Ingen frukost och aningen överprisade drinkar på takbaren men läget på hottellet ökar betyget på hotellet.
5out of 5
by A verified traveller

立地、ホスピタリティともに最高

Posted 20-Aug-2016
飛行機の遅延でレイトチェックインにも快く対応、アップグレードの対応までしてくれた。皆ホスピタリティに満ちた接客、清潔さ、立地ともに大満足。 ただ、ジュニアスイートのバリアフリー対応の部屋は、シャワー室と洗面所の所も段差なく、シャワーカーテンも下までないタイプだったので、シャワー浴びるのに気を使う。
5out of 5
by A verified traveller from Wynnewood, PA

Newer Hotel Near Times Square

Posted 18-Aug-2016
Had never stayed at this Hotel. Found nice price via Trivago/Expedia. Booked 2 rooms. The valet service was excellent and the check-in was friendly, quick and efficient. All staff were very friendly through our stay. Even though the hotel is close to Times Square, it is far enough away to feel you are not in the middle of it.
5out of 5
by A verified traveller from New Jersey

Luxury hotel in the heart of Times Square

Posted 18-Aug-2016
Pros: Clean, great staff, and every inch of my room was brand new.
Cons: I'm sure something could be kicked up, but I haven't found it yet.
Location: It's in the heart of Times Square. Nothing else need be said.
I couldn't have asked for better accommodations. Gorgeous, large room, courteous staff, awesome rooftop lounge, and the best location. The only thing I didn't try was the restaurant, but if the appetizers at the lounge were any indication, the restaurant must be great. I'll definitely be back.
4out of 5
by A verified traveller from Washington

Very new, comfortable hotel with excellent service

Posted 17-Aug-2016
Cons: Replenish bathroom supplies while clients staying in.
Location: Pret in Manger in every other block throughout the city offer quick and daily refreshed, mostly healthy, ready to pick up food and drinks.
2 years old accommodation is very comfortable, clean, plushy beds, spacious bathroom, modern amenities. All of the staff were very courteous, friendly, helpful, and efficient, they made you feel very welcome. Especially the J'Vance at the concierge desk who was very helpful and patient, explained and offered many options to our inquiries which turned out to be very good recommendations. The only minor problem we had was some of our adult children slept in very late and sometimes stayed in most of the day, the maid service would not come in while the room is occupied, so we had to chase down our toiletry and towels replenishments everyday.
5out of 5
by A verified traveller

Very clean hotel. Staff very considerate.

Posted 15-Aug-2016
Upgraded to two queen beds with a little longer wait. Cleaning lady took care to replace glasses and left them on night stands where we left them.
3out of 5
by A verified traveller

Traffic area and no city view on the time squear

Posted 15-Aug-2016
No view on the time square on partial city view, poor house keeping, bad stuff they welcomed us while check in and for check out I took the baggage by myself to the cab and even they didn't open the door.
3out of 5
by A verified traveller from B

Ok hotel well located for Times Square

Posted 13-Aug-2016
This hotel is a 3 star at best. Some staff arr excellent (Emily, Sharif, Betty and Walter) but others are lazy and just want to talk to each other. We went to the rooftop bar to be told we couldn't go outside. Then on closer observation there was lots of people outside already, very annoying.