Ratings based on 2,860 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Feb-2016
Good hotel only bad thing is the buzzing noise out of the water pump. You could hear a motor noise at night if guests from other rooms next to you or above you turn the shower on. this woke me up few time. Need to be fixed. Sad:(
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel near Times Square

Posted 12-Feb-2016
We loved the Hyatt. The location was perfect. Easy walk to Times Square, yet far enough away. The room, although small, was clean and had the best shower/bathroom that we have had so far on the trip. Would highly recommend this hotel if you are after something reasonably priced near Times Square.
5 out of 5
Recommended
for Everyone
by A verified traveller from NJ

Very nice experience

Posted 10-Feb-2016
Pros: Clean, nice staff, great location
Cons: thermostat was missing an LED making it a little confusing at first
Location: it's in times square
1st time staying in NYC, could not have made a better choice in hotels. We chose this hotel over another that family members were staying at based on ratings read from this site. After visiting the other hotel we were happy we made the right choice.
5 out of 5
Recommended
for Everyone
by A verified traveller

어퍼보다 위치가 너무 좋아서 가격대비 적극 추천하고픈 호텔

Posted 09-Feb-2016
미드타운이라 어퍼 소호 뉴저지까지 두루 다니기 너무 좋았어요 뮤지컬보긴 정말 환상적 위치고 깨끗하고 생각보다 조용하고 가격대비 완전 훌륭합니다
5 out of 5
Recommended
for Everyone
by A verified traveller from New York Times Square

AMAZING!!

Posted 08-Feb-2016
We were amazed! The view from our room was perfect and the rooftop was the cherry on top! The hotel and the room itself was super clean. Also the front desk staff were very welcoming and friendly. No complaints at all :) .. It's def a must stay for a very reasonable price in the heart of NYC
5 out of 5
Recommended
for Everyone
by A verified traveller from Melb Australia

Right in the heart of time square

Posted 06-Feb-2016
Pros: Everything from the wonderful front desk staff to our beautiful room
Cons: You do it ALL very well
Location: Everything was within walking distance
We had a wonderful time.. Great spot fantastic hotel and staff and really good facilities.. We were in the middle of the blizzard while in New York and the staff couldn't do enough to make our stay memorable.. Thank you all so much I give you all 10 out of 10..
4 out of 5
Recommended
for Everyone
by A verified traveller

January stay

Posted 06-Feb-2016
The Ac/heater buzzing noise is loud. The gym is good but the treadmill is not stable as it is positioned on a soft ground area which is not meant to be and good luck watched TV on treadmill while running as the machine bounces.
4 out of 5
Recommended
for Everyone
by A verified traveller

타임스퀘어에 있는 교통 편리한 호텔

Posted 04-Feb-2016
호텔에서 나와서 2분만 걸으면 타임스퀘어. 하지만 메인스트리트 옆에 있어서 시끄럽지 않아요. 고층 전망(51층) 배정받았는데 야경이 멋집니다. 직원들 표정은 무뚝뚝하지만 일처리 하나는 최고입니다. 폭설때문에 25일 체크인을 못해 미리 메일을 보냈더니 호텔측이 익스피디아에 연락해서 환불해줬어요. 매일 스타벅스 원두커피를 내려마실 수 있도록 원두팩을 채워줘서 아침저녁으로 아메리카노 내려마셨습니다. 접근성도 좋아 지하철 버스 모두 타기 편하고 호텔 근처에 저렴한(5~7달러) 조식을 먹을 가게도 많이 있습니다. 단점은 방이 작습니다. 디럭스룸이었는데 캐리어를 펼치니 다니기 불편할 정도입니다. 화장실에 어메니티와 드라이기 이외에는 다른 편의제품이 없습니다. 그리고 방청소하시는 분에 따라 정리 상태가 차이가 큽니다. 첫주에는 종이컵이랑 커피도 넉넉하게 줬지만 두번째주에 청소직원이 바뀌자 커피도 잘 안채워주고 종이컵도 안줘서 프런트에 전화해야했습니다.
5 out of 5
Recommended
for Everyone
by A verified traveller from N.H.

Posted 04-Feb-2016
Wonderful hotel, very accomodating, super nice employees, awesome location. Well worth the money!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-Feb-2016
Very nice hotel! Big, clean rooms, friendly staff.