Ratings based on 4,585 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Upscale hotel in perfect tourist location

Posted 03-Dec-2016
Generally the hotel was what we expected elegant, warm with three minor detractors. Biggest was the concierge sent us by taxi to a jazz club that was closed and would have required prepurchased tickets if it had been open. Bar couldn't make a drinkable martini and one morning there wasn't hot water, this was resolved quickly.
5out of 5
by A verified traveller from ottawa, canada

Top Quality Reliable Hotel

Posted 03-Dec-2016
Pros: Free wifi, sylish, location
Location: The Red Flame diner down the street is our go-to for breakfast.
The Sofitel New York can always be relied upon to provide a top quality room priced accordingly in a great location in NYC. Close to theaters and shopping, great service, modern clean rooms, very stylish interior, we always enjoy our stay.
5out of 5
by A verified traveller from Aix en Provence

Hotel idéal

Posted 03-Dec-2016
Pros: Tout est appréciable dans cet hôtel : l'emplacement, le cadre, la chambre feutrée, le personnel à l'écoute, le wifi (ce n'est pas le cas partout)...
Cons: Seul point négatif ; il manque une bouilloire dans la chambre (voire une machine à café) pour pouvoir prendre une boisson chaude au réveil ou le soir
Location: Le Sofitel est à 2 foulées de la 5th, Times Square, Bryant Park, Grand Central, Rockefeller... à 3 foulées de Central Park, Chealsea, Lincoln Center..
Entre les 5th et 6th avenues au niveau de la 44th rue, on est à proximité de tout. Notre chambre donnait dans une rue très calme (on dort bien). Etant dans un étage supérieur, cela nous permettait d'avoir une vue sur des buildings. Le linge de lit et de toilette est de très bonne qualité. Nous avions la possibilité de ne pas en changer tous les jours ce qui est bien pour la planète. Les produits de toilette sont fournis en abondance. Nous laissions des petits mots avec le "tip" le matin à "Maria", la personne qui s'occupait de la chambre et avions en retour un petit mot le soir en rentrant, et le dernier jour, nous avons même trouvé à notre attention 2 souvenirs de NYC ! Alors que l'on n'est restés que 6 jours, on ne s'est pas sentis seulement "de passage" comme on a pu l'être parfois dans d'autres établissements. Nous avons vraiment apprécié et notre voyage n'en n'a été que plus magique.
4out of 5
by A verified traveller

Nice hotel and staff was really nice.

Posted 03-Dec-2016
Everything was really nice about the hotel but unfortunately a luxury room did not include a decent view. We had a view of rusty HVAC unit of the next building.
5out of 5
by A verified traveller from PORT SAINT LUCIE, United States of America

Super clean hotel close to times square

Posted 02-Dec-2016
Hotel is super close to everything and smell real good
4out of 5
by A verified traveller from UK

Great central location

Posted 01-Dec-2016
Pros: The location and staff were friendly and helpful
Cons: The mini fridge could not be opened and would have been nice to have tea and coffee making facilities
Location: The hotel is situated between 5th and 6th Avenue, which is great for most of the tourist attractions.
Went for a long weekend with my wife and had an amazing time.
5out of 5
by A verified traveller from bournemouth

Great hotel, great location

Posted 30-Nov-2016
Very friendly and great service , very clean , food good and the bar was a great meal place to socialise.
4out of 5
by A verified traveller from Berlin

Schönes, elegantes Hotel in hervorragender Lage?

Posted 30-Nov-2016
Pros: Sauber, gemütliche Zimmer, Lage, Personal
Cons: Zusätzliche, unberechtigte Abbuchungen verhindern
Location: Midtown Manhattan. In der Nähe Central Park, Fifths Avenue, MoMA, Broadway, Times Square und vieles mehr.
Das Hotel besticht durch seine perfekte Lage in Midtown Manhattan. Viele Sehenswürdigkeiten sind fussläufig zu erreichen. Das Personal war sehr freundlich. Negativ war, dass das Hotel noch einmal fast 800 Euro von meiner Kreditkarte abgebucht hat, obwohl die Reise schon komplett bezahlt war. Die Rückerstattung erfolgte nach einer Beschwerde 4 Tage nach Beendigung der Reise. Dadurch entstanden einige Probleme.
5out of 5
by A verified traveller from US

great hotel. Very large inside. Friendly staff.

Posted 30-Nov-2016
Pros: proximity, large rooms, great staff, exercise room
Very courteous staff. spacious lobby close to everything.. Rooms are large and nice
5out of 5
by A verified traveller from Syracuse, United States of America

Posted 30-Nov-2016
Great hotel, excellent location. Walking distance to places I needed to be. Everything that was expected of a high end hotel.