Ratings based on 4,338 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller

Weekend Getaway

Posted 15-May-2016
Fabulous time. Hotel is 2 blocks from TKTS and ABC. Very convenient. Staff was wonderful.
3 out of 5
by A verified traveller from toronto

Nice location

Posted 15-May-2016
The staffs are super kind. Great location. One thing I don't like. The king bed in our room was two twin bed put together, so there was a big gap in the middle. Very disappointed.
5 out of 5
by A verified traveller from Aberdeen

Wonderful hotel, great location

Posted 11-May-2016
Pros: Everything
Cons: Nothing
Location: Perfect central location, just off Fifth Avenue. Walking distance to Grand Central Station, Central Park, Times Square & Top of the Rock.
We booked this hotel for our honeymoon and couldn't have picked a better place to stay. The hotel staff were so welcoming and helpful, especially Doriane the Guest Relations Manager who went out of her way to ensure we enjoyed our stay. We had a beautiful room with a view over the New York skyline. The rooms were very comfortable and a good size with a large bathroom complete with high quality toiletries. The communal areas of the hotel were also beautiful and the hotel bar and restaurant were excellent. This is the best hotel we have stayed in and we would reccomend this hotel to anyone.
5 out of 5
by A verified traveller

overall great experience

Posted 11-May-2016
Great location. Quiet. Large but intimate. Staff helpful. Housekeeping superb. Feels like coming home each stay.
5 out of 5
by A verified traveller

Great place to stay

Posted 11-May-2016
An elegant hotel in a perfect location to be close to theatre but still in an area that is quiet. Staff are friendly and helpful and the room and bed were wonderfully comfortable.
5 out of 5
by A verified traveller from Ohio

A posh oasis in midtown Manhattan!

Posted 04-May-2016
We just returned from our first visit to the Sofitel in NY and couldn't have been happier! We'd be hard pressed to think of something we DIDN'T like about it - the location is a few blocks from Broadway/Times Square - close enough for an easy walk but far enough to be out of the bustle and insanity. A quick cab or subway ride or a lovely stroll can get you just about anyplace else - shopping, museums, Central Park, and so much more. The staff couldn't have been nicer, each and every person we interacted with, and the manager sent up complimentary wine and dessert and upgraded our room when she discovered we were celebrating my birthday. This little bit of extra effort was much appreciated and speaks volumes about the quality of the hotel. They even shipped my husbands suit to us when he accidentally left it in the room when we checked out. The room itself was smallish (although not really for Manhattan) but very quiet and cozy with an extremely comfortable bed and nice sized bathroom with a tub (essential for sore feet). We had several meals in the restaurant and everything was delicious. Pretty sure we haven't had pastries that good since were were in France last. The concierge was very helpful with restaurant and transportation suggestions. Overall, the entire establishment exudes an air of elegance and hospitality without the pretension that usually goes along with it, it was such a pleasant experience! We would return again in, well...a New York minute.
5 out of 5
by A verified traveller from Baltimore, Maryland

Beautiful Hotel in New York

Posted 26-Apr-2016
Wonderful time in New York, Will stay again some day, Well see you again
5 out of 5
by A verified traveller

Enjoyed my stay in this hotel

Posted 16-Apr-2016
I would highly recommend this hotel services are excellent I always travel to NY unfortunatly most of the 3 or 4 stars hotel don't have quick services This French Hotel does !!!!
4 out of 5
by A verified traveller

buena ubicación, muy cerca de Times Sq.

Posted 12-Apr-2016
En las fotos se ve hermoso y enorme pero la verdad es que es muy pequeño, sin embargo sigue siendo cómodo.
5 out of 5
by A verified traveller from Miami, FL

Nice place in the center of Manhattan...

Posted 12-Apr-2016
Pros: The room, the bar and in special the staff...the services of Concierge in special with Carlos was very efficient and professional...
Cons: The menu options in the restaurant in special at Dinner....
Location: The hotel has an excellent location near to fifth avenue in the midtown of Manhattan....
Excellent in a long weekend with my wife after my birthday with a splendid location and with a staff very professional and friendly at the same time...