Ratings based on 4,730 Verified Reviews

4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Mar-2017
Over all it was a very positive experience only complaints is that the room was small. The location couldn't be better, 10 minute walk to time square...We will definitely stay again...
5out of 5
Recommended
for Everyone
by A verified traveller from Las Vegas, NV

Boutique hotel centrally located

Posted 28-Feb-2017
Pros: Everything!
Cons: Room Service menu
Location: Close to Whole Foods, Bryant Park, Soul Cycle, easy walk to Central Park
Very friendly staff from the bellman to the front desk clerk to the housekeepers. No street noise, large bathroom for a NYC hotel, would definitely return!
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Feb-2017
Service was great. Staff went above and beyond, to make my wife's and I stay extraordinary.
5out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel near theater district.

Posted 27-Feb-2017
We enjoyed our stay at the Sofitel. The room was lovely and both the room and bath were immaculate. We were very close to the theaters, and could easily walk to the various plays we saw. We enjoyed several room service meals, and found all of the staff to be very helpful. This was one of quietest and darkest rooms for sleeping that we have stayed in, and we would definitely return to the Sofitel on our next trip.
5out of 5
Recommended
for Everyone
by A verified traveller from Wien

Top hotel in Toplage

Posted 24-Feb-2017
Das Hotel befindet sich zwischen 5 & 6 Av... In wenigen Minuten zu Fuß reicht man den Großteil der wichtigsten Plätze und Sehenswürdigkeiten in Manhattan. Metro wenige Meter vom Hotel leicht erreichbar.Sehr freundliche hilfsbereite Mitarbeiter , große ruhige Zimmer , topausgestattet und sauber. Kann man nur positiv weiterempfehlen!!!!
4out of 5
Recommended
for Everyone
by A verified traveller from p

Posted 23-Feb-2017
Visit NYC a few times a year to see family. I was very pleased with the size of the room. Very big comfy bed. Location was perfect. My new NYC or any other town hotel
3out of 5
by A verified traveller from London

Good for Central New York, Times Square and Theatr

Posted 23-Feb-2017
Pros: If you want to be near Times Square this is in a quiet street within walking distance
Cons: It is not the same standard as Sofitel in France and the rest of Europe
Location: Theatre district
The front of house staff were lovely, helpful and friendly. They were not backed up by those who did the work behind the scenes. We had a couple of problems with the facilities in our room and there was little urgency to fix them.
5out of 5
Recommended
for Everyone
by A verified traveller from New York City

Nice hotel, beautiful atmosphere & close to everyt

Posted 22-Feb-2017
We went for a weekend 3 female friends and the experience was wonderful
4out of 5
Recommended
for Everyone
by A verified traveller from Bahamas/Miami

Very nice hotel close to Times square and 5th Av

Posted 22-Feb-2017
Pros: I liked the location, the ambience and the staff. Also the rooms
Cons: I didn't like the restaurant decor very much
Location: Location is excellent. A Few steps away from the heart of Times Square and Broadway and its Theaters and also one block from the 5th avenue. Excellent
I had a very nice experience during my stay. I have nothing to complain, on the contrary. Staff was very pleasant and accommodating and helpful always. The bedroom was clean, spacious and quiet. Bed was comfortable and so was the restroom.
5out of 5
Recommended
for Everyone
by A verified traveller from new york city

Very nice hotel with a great staff

Posted 22-Feb-2017
Wonderful experience with a great staff all around.