Studio Suite, 1 King Bed | City view
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Reviews of Hotel On Rivington

4 out of 5
Hotel On Rivington
107 Rivington Street, New York, NY

Reviews

8.2

Very good

Rating 10 - Excellent. 448 out of 1001 reviews" "
Rating 8 - Good. 304 out of 1001 reviews" "
Rating 6 - Okay. 123 out of 1001 reviews" "
Rating 4 - Poor. 73 out of 1001 reviews" "
Rating 2 - Terrible. 53 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and my room was spacious and comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are absolutely amazing. Professional, courteous, and knowledgeable. Wonderful
Stayed 1 night in Apr 2024

6/10 Okay

CEM

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
İt was ok
Stayed 8 nights in Apr 2024

10/10 Excellent

Balkis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give more stars I would! The staff at Hotel on Rivington made my husband and I feel at home. Each member of the team went above and beyond to make us feel special, feel seen and have a memorable experience. The room was beautiful and clean and loved the concept art in the rooms and hallways. The neighborhood is eclectic and artsy… we found good food and shopping near the hotel. The hotel is also opening up an upscale Japanese restaurant in its hotel, keep an eye out for the end of April, from what their manager noted. No other hotel staff in NYC will give you the same kind Of care and attention than the Rivington staff!! For Travel Reference: We flew into Newark and took the train to Penn Station and it cost about 20 dollars each person. On our way back home we took an Uber and it was about 100 dollars on a Monday. Hope this helps!!!
Stayed 5 nights in Apr 2024

8/10 Good

Megan

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Terri

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Beware. Expedia is falsely representing this property with the photos they post. We expected to have a view of the skyline based on the photos posted and the price. Our view was a typical low rent view of another buildings wall. The views that Expedia posts may be available...but you probably won't see them. The staff was friendly and helpful, but were unwilling to give us a different room or a refund stating that they've tried to work with Expedia to update their pictures and make it clear that not all rooms are afforded the view represented on the website. They did waive their facility fee of $35 per day for use of the gym, lounge (help yourself coffe/tea and a few couches overlooking the view we did not get) and wifi. Those amenities should be included in the price. It was nice of them, but it did not compensate us for the disappointing stay.
Stayed 6 nights in Mar 2024

10/10 Excellent

Janet, Woodbridge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the 20th floor lounge. We had an early flight into JFK so our room wasn’t ready. We were able to take a nap and rest up there, enjoying the beautiful views and hot chocolate.
Stayed 2 nights in Mar 2024

6/10 Okay

Robyn

Travelled with group
Disliked: Staff & service
Rooms are clean and spacious, but need a bit of maintenance. Staff really not helpful or welcoming. Decent for the price!
Stayed 2 nights in Mar 2024

6/10 Okay

Laura

Business traveller
Liked: Cleanliness, staff & service
I've stayed at this hotel before, I love the location and size of the rooms. The last time I stayed here I did think the hotel was in a bit better condition. I also love how they used to have le labo products, but now they do not. The free wine hour is nice though.
Stayed 3 nights in Mar 2024

8/10 Good

Lauren

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Sydney

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel was 2, maybe 3 stars at most. Not 4 like it says online. The shower smelled like mildew. The carpets looked like they were put in as a diy project and not by a professional. Everything about the hotel from the walls, to the flooring to the shower tiles looked like the hotel took the cheap way out. The bed was comfortable though!
Stayed 1 night in Mar 2024

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that there was a parking garage close by. I liked the 20th floor to wait in for our room to be ready!
Stayed 2 nights in Feb 2024

6/10 Okay

Kilayah

Stayed 3 nights in Feb 2024

10/10 Excellent

Skylar

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very nice room
Stayed 1 night in Feb 2024

10/10 Excellent

Manthi

Stayed 3 nights in Feb 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lower East Side is a great corner of NYC to visit and the Hotel in Rivington is an ideal place to base yourself. Although the hotel’s facilities are pretty basic, the room was huge for a city hotel and very comfortable. The wine happy hour is a nice touch, especially up on the 20th floor even if the space is barren of atmosphere. The amazing thing is how good of a deal the hotel is. Stay here and you’ll have a lot more money to enjoy a great restaurant.
Stayed 1 night in Feb 2024

8/10 Good

Alison M

Travelled with partner
Liked: Cleanliness, staff & service
This is my go-to hotel in New York. It’s good value for money, great location and the beds are very comfortable. The only disappointment this time was that the hotel was under construction so the lobby and restaurant were closed. The bathroom this time was also poorly lit and there was no mirror in the sleeping area. Despite this I would still stay there.
Stayed 3 nights in Feb 2024

10/10 Excellent

Weslys

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Jan 2024

10/10 Excellent

Betty

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big Rooms. Great View! Nice bathrooms. Quality of the interior construction is not great for the room I was in.
Stayed 4 nights in Dec 2023

6/10 Okay

Melanie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall a good stay but the hotel is very old
Stayed 1 night in Dec 2023

10/10 Excellent

Abdullha

Stayed 2 nights in Jan 2024

10/10 Excellent

Dee Dee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience at the Hotel on Rivington with my partner. There was initially an issue with our room and the manager, Mark, took care of it immediately and got us into the perfect room on the property. Would recommend!
Stayed 2 nights in Jan 2024

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024

10/10 Excellent

Yaroslav

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was impressed by customer service and room spaciousness. It’s a hidden gem in NYC. City view from my room is amazing.
Stayed 1 night in Jan 2024

4/10 Poor

Michael

Stayed 1 night in Jan 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service
Great location, excellent for a quick overnight stay. The hotel is undergoing a long due renovation. Depending on what floor your room is located on the room may be tired and in poor shape. We had to complain about the first room they put us in on the 4th floor. The staff quickly upgraded us to a room on the 16th floor with a spectacular 180 degree view of the city.
Stayed 1 night in Jan 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at Hotel on Rivington
We always enjoy staying here. Lovely and welcoming staff, clean comfortable rooms and in our favorite part of the city.
Stayed 2 nights in Jan 2024

2/10 Terrible

Stephania

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very outdated . The room was not like they have in the pictures . Room was dirty , broken furnitures . The walls were cracked , paint peeling . Noise coming heater , and other mechanics kept me awake all night . Plus the walls are very thin can hear everything the other rooms . I have never been so disappointed in a booking .

2/10 Terrible

Bianca

Stayed 2 nights in Dec 2023

10/10 Excellent

Gavin

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Abigail

Stayed 1 night in Dec 2023

2/10 Terrible

Marc

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Hotel needs all the work it can get because as they fail to mention anywhere, they are UNDER CONSTRUCTION. The exterior of the hotel is completely under scaffolding and covered, so there’s a small sign near the “entrance” that says the name of the hotel which is the only reason I knew it was there. In the sheets had stains, cracks in the walls and outlets, bathroom vents full of dirt & dust. Lastly, I booked the room 2 days before checking in and noticed they lowered the price on all the channels. Since they wouldn’t let me leave without charging me after discovering the terrible condition of the room, I asked to at least honor the rate ($200 lower) they were charging for the day…of course they refused that as well. There are plenty of better options in the area, don’t waste your money with this place until they renovate.
Stayed 1 night in Dec 2023

10/10 Excellent

alla

Stayed 1 night in Dec 2023

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hal would definitely come back and also highly recommend to anyone coming to New York. Loved the room beautiful rooms
Stayed 3 nights in Dec 2023

10/10 Excellent

Naomi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+ views (upper floors) + location + beds
I’ve stayed here on 3 different trips and really like it. The staff are a big part of that- all friendly, helpful and very accommodating. It’s not a very fancy place and some things are a bit ‘worn’, but the beds are SO comfy, the upper floor room views are amazing, the showers are great and the location is perfect. And did I mention the staff and great. Oh the shower products are also great. On my last stay (Dec) the heater wasn’t working, I asked to change rooms in the middle of the night and the staff found me another room right away. Thank you!
Stayed 1 night in Dec 2023

4/10 Poor

Tara

Business traveller
Not so good
When I arrived, I was told I had already checked in (yet this was the first time I had walked into the hotel). It turns out they had given someone else my room and the desk's excuse was that the person had my name (which was terrifying because I had recently been hacked). Upon arrival, which took awhile because of this issue, I told them I was in a hurry because I had an event. I got to my room and it was pretty stark. There was no water in the room (they later brought me some), there was no full length mirror (it had been removed from the door), there was no remote to the television...and when I tried to call down to the front desk, no one ever answered. I tried twice before calling the hotel number from my cell phone...and still no answer. I finally gave up and just hoped that my dress/outfit looked okay. A couple of things they DID leave in the room, however, were some balls of hair in the bathroom and some balled up socks in one of the chairs. While the staff WAS very nice, they were pretty much useless and were of zero help when I tried to reach them. Also, the fact that someone with my name checked in ahead of me (I really should have called the police, I guess) and there was no resolution to this, was infuriating.
Stayed 1 night in Dec 2023

4/10 Poor

Jennifer

Stayed 2 nights in Dec 2023

6/10 Okay

Graham

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Melissa

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Disappointed with the staff - breakfast was not good - no coffee or milk - no staff to hwlp
Stayed 1 night in Dec 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The Hotel on Rivington is our home away from home
We absolutely love staying at the hotel on Rivington. The front desk staff of Seki, Kyle, Gina, and Mark along with everyone are so super helpful and friendly. The views of NYC from the rooms and balconies are the best your going to find anywhere. We look forward to the restaurant being reopened and to see some of the other remodeling that is taking place. We really feel like this is our NYC home away from home
Stayed 1 night in Dec 2023

10/10 Excellent

Emily

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Definitely a hidden gem. The floor to ceiling windows are the main attraction-they’re in the shower too! We always take the subway so for us, the accessibility to that was perfect! If you’re a light sleeper, you might not do well, but it didn’t bother us. Parking was recommended at the delancey/Essex municipal garage. We stayed 3 nights/4days and it was $200 total for parking. I think this is our spot to stay for future trips!
Stayed 3 nights in Dec 2023

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and super accommodating! We had a problem with our shower that was fixed immediately, and every staff member we encountered was helpful! It was a great location for quick and easy subway access. Also had great food within walking distance. Great stay!
Stayed 3 nights in Dec 2023

10/10 Excellent

Megumi

Liked: Cleanliness, staff & service, property conditions & facilities
The best NYC lower east side hotel ever. View, high level, bathtub. Made my trip unforgettable. Thank you very much.
Stayed 4 nights in Dec 2023

10/10 Excellent

Concepcion

Stayed 2 nights in Dec 2023

8/10 Good

Sonya

Liked: Cleanliness, staff & service
This is a strange place but I liked it. Big room, extremely friendly staff, great view from the breakfast room. Some things were definitely in need of repair but not enough to ruin our stay. The area is perfect and close to subway. Good experience overall.
Stayed 3 nights in Nov 2023

4/10 Poor

Elvis Junior

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wish I would have known it was under renovations
Stayed 1 night in Nov 2023

2/10 Terrible

Tiara

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible!!! Currently construction going on outside i guess to remodel but they have the smallest sign on the outside with the hotel name on it that i drove past it twice. As soon as you walk inside it’s cute but more steps inside u see the walls there’s a lot of chipped paint and sheet rock exposed. You step on the elevator it felt like something out of a horror movie they have fake red suede on the walls of the elevator that looks like it’s been clawed at by a trapped person. Once in the room it’s not worth the price, it’s super small and the bed was in the middle of the floor. It’s winter but the heat took 4 hours to kick in when i set the temp to 90 degrees. The pictures online is a scam looks nothing like it in person they did a good job masking the true look. Definitely not worth the money i paid for the executive room.
Stayed 1 night in Nov 2023

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023