Ratings based on 3,303 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

GOOD HOTEL FOR A SHORT STAY

Posted 09-Feb-2016
Pros: EVERYTHING WAS WALKING DISTANCE OR EASY ACCESS TO THE SUBWAY
Cons: THE ROOMS ARE TOO SMALL...LUGGAGE CAN HARDLY FIT IN THE ROOM, IT SHOULD NOT BE RATED AS A 4 STAR HOTEL.
Location: TIMES SQUARE, SUBWAY STATION, ROCKEFELLER CENTER
EXCELLENT LOCATION, WALKING DISTANCE FROM TIMES SQUARE, PORT AUTHORITY, 5TH AVENUE
4 out of 5
Recommended
for Everyone
by A verified traveller

Boutique hotel..

Posted 09-Feb-2016
Great location footsteps away from all the action of time square. Tiny lobby, tiny bathroom, tiny TV, but hey, great value for money for being in the heart NYC...
3 out of 5
Recommended
for Everyone
by A verified traveller from NJ

This is not a 4 star hotel

Posted 09-Feb-2016
Rooms are very small. No views from the rooms. Only thing that is good is Location. You can't beat this location if you want to stay around time square
4 out of 5
Recommended
for Everyone
by A verified traveller

It's a good hotel to stay near the time square.

Posted 08-Feb-2016
The staffs are very nice, the room is cozy. Very convenient to the subway. Good place to stay in New York.
3 out of 5
Recommended
for Everyone
by A verified traveller

Bring your ear plugs......

Posted 06-Feb-2016
Pros: Hotel was clean and bed comfortable. Staff friendly and gracious.
Cons: nothing
Location: Your in a great spot to get to theater's and restaurants
Just don't get a room in the front of the building. We were on the 4th flr. and building across the street is undergoing gut renovation. At 5 am the demolition garbage truck gets going and you'd swear its in your room.
5 out of 5
Recommended
for Everyone
by A verified traveller

Hotel agradable con excelente ubicación

Posted 06-Feb-2016
El hotel está en la mejor ubicación, a solo unos pasos de Time Square por lo que es ideal para turistas. Las habitaciones son pequeñas pero están limpias. En general tuvimos una estancia muy agradable y lo recomendamos ampliamente. Definitivamente sí volveríamos a hospedarnos en el.
5 out of 5
Recommended
for Everyone
by A verified traveller from NY NY

Affordable, clean, and great location

Posted 01-Feb-2016
Very positive experience at this hotel. Will stay again, it's located in the perfect location and the rooms were as described. Perfect for single traveler for a short trip. The pillows are super soft so if you've got neck concerns bring something to support yourself.
1 out of 5
by A verified traveller from New York

Batman cave room, all the darkness you don't want

Posted 26-Jan-2016
Pros: Nothing!
Cons: Everything. The reservation personnel over the phone, the lightning in the rooms, the "amenities", the super noise heating system...
Location: Close to Times Square, Broadway shows and restaurants.
If you are looking for a room with absolutely no natural light what so ever make sure to ask for a room in the third floor of this hotel. The window was way above the bed line covered by a small curtain. The little window was facing another wall .., think of claustrophobic feeling and you defined the feeling in this room. Needless to say that all you get is a tiny room with a bed and a desk jammed inside the small place. Nothing compared to the pictures, or I should say they take pictures in an angle that looks like there's much more "room" than that bed pictured but that's an illusion. I am sure they have bigger and better rooms, but I was the lucky one to have that dump dumped on me. BTW. I asked the woman at the front desk whether the room had natural light, she confirmed. I got the keys, then when I already got cc and ID back and was about to make my way to the elevator she "double checked" and said that the room I got (302 I think) did not have much natural light because was to the interior to the building and if I go upstairs to check I would not be able to exchange the room and (of course) there were no other rooms available at that time and if I wanted anything else I'd have to wait. So I took it not knowing what I was getting myself into. I canceled the next day reservation and went to a more decent hotel.
5 out of 5
Recommended
for Couples
by A verified traveller

Very nice hotel in the middle of Time Square!

Posted 26-Jan-2016
Pros: Everything.
Cons: Nothing.
Location: It's right in the middle of Time Square. What more can you ask? :)
My daughter and I loved everything about this hotel. Location was great. The staffs were very nice and the room was very clean. It was a bit small but we didn't care much. We also loved the breakfast at the restaurant.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in the centre of time square

Posted 22-Jan-2016
Stayed for a week in early January. A nice hotel in the heart of time square with friendly helpful staff.