Ratings based on 3,416 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from New York

Great hotel... very close to Times Square

Posted 03-May-2016
Pros: Friendly/helpful staff; location; modern, yet comfortable, rooms
Location: Just a 5-minute walk from Times Square; close to Grand Central Station (10mins walk); Lots of bars and restaurants nearby
We returned from a 5-night stay at Hotel Mela last Wednesday - the hotel is great for many reasons (friendly/helpful staff, location just 5-minute walk from Times Square, modern/comfortable rooms with good amenities). Added to this, we had mentioned pre-arrival that we were coming to New York for a couple of special birthdays - when we got to our rooms we were greeted with a small gift/snack, which was a really nice touch. We are already planning our return trip to NYC in a year or two, we will certainly look to stay at Hotel Mela again :-)
3 out of 5
by A verified traveller from Colorado

Excellent location at a fair price

Posted 01-May-2016
This Hotel gives you a chance to be in an amazing location at a very reasonable price.
5 out of 5
by A verified traveller

Good central location

Posted 30-Apr-2016
Pros: Location, staff, cleanliness and comfort
Very helpful staff, hotel well located for transport and walking to most of Manhattan.
5 out of 5
by A verified traveller from Australia

perfect location and excellent hotel

Posted 28-Apr-2016
Best location, very close to Time Square, Boardway, Big Bus stops. Just too much noise at night from 44th Street (we got a nice street view room on second floor)
2 out of 5
by A verified traveller

Well located but room size are terrible

Posted 25-Apr-2016
Pros: Well decorated and clean rooms. Location
Cons: Rooms size are to small. Needs bussiness center
Location: Location is great
Room Size to small.... No tables in room for working while in the room. No bussiness Center
3 out of 5
by A verified traveller

Good price; mixed spaces

Posted 24-Apr-2016
Hotel desk staff totally unengaged; near rude. Lobby concierge very helpful. Lobby worn and ragged. The halls and rooms and bathrooms were well dressed and very comfortable. Rooms small but good value. It would be so much easier to make this hotel a better experience. Great location if your want to be in the Times Square neighborhood.
4 out of 5
by A verified traveller

Great location to everything Nice hotel.

Posted 21-Apr-2016
Pros: I have stayed here several times .....yes I like the hotel.
Cons: room could have been bigger.
Location: Location is great........right in Times Square .......so much to do there and close so many things there.
It was a nice hotel with all that was needed. Room was a bit smaller than expected but all in all it was clean and comfortable.
4 out of 5
by A verified traveller from rehoboth, ma

nice clean room in a good location in the city

Posted 21-Apr-2016
Pros: location was great and convenient to time square
Cons: the lobby very small and crowded during check-in period
Location: close to times square and the theater district
The rooms were small as most rooms are in the city. The lobby and elevators were very tiny as I guess a lot of the hotels have the same issues. The room was clean and the bed was comfortable and the staff were helpful.
3 out of 5
by A verified traveller from toronto

good Times Square location

Posted 19-Apr-2016
Great location, small lobby, small elevator, small room, small bed.... But it's NYC. Decent prices available, so really not much to complain about. On the second morning we noticed our bed had big stains on the sheets, we complained about that and that they gave us just one clean towel( unfortunately I hung my dirty towel from the hook) my girlfriend said it twice and the front desk women shot back "I heard" a bit rudely. I guess she didn't fully hear, we got clean sheets, but no replacement towel, oh well... Otherwise we were happy, and I would go back, although there are so many hotels available, but maybe not at this price
4 out of 5
by A verified traveller

Great Location, next to Times Square

Posted 19-Apr-2016
You cannot beat the location. Close to Times Square. The room was very small and you could hear the other rooms very clearly, but if you don't stay there long it is ok. The staff was very nice and helpful.