Ratings based on 2,866 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from mansfield

Very close to all the action in Times Square

Posted 27-Aug-2015
Bed was very uncomfortable, staff very pleasant. Good base for a busy 5 days
4 out of 5
Recommended
for Everyone
by A verified traveller

Bra hotell om man vill bo nära Times Square

Posted 26-Aug-2015
Pros: Läget
Cons: Jag saknade en lobby där man kan sitta o ta en öl o planera dagens aktiviteter. Käka frukost på hotellet kan ej rekommenderas, för dyrt.
Location: Läget bra o det finns ta mig tusan hur jävla mycket som helst att göra
Vänlig personal, helt ok rum, städningen snudd på en femma. Ligger bra om man vill bo nära Times Square men ändå slippa larmet o blinkandet därifrån.
3 out of 5
Recommended
for Everyone
by A verified traveller from SA

Very central, on Times Square

Posted 22-Aug-2015
Hot shower for only 2 minutes then water goes cold. Even after complaining about it, still the same. A hot shower is an essential for me, without any restrictions on how long the shower should be.
5 out of 5
Recommended
for Everyone
by A verified traveller from Manteca, CA

At the center of Time square / the theater distric

Posted 20-Aug-2015
Pros: They have free newspapers available in the lobby.
Cons: They could have coffee and rolls in the morning available.
Location: The town never sleeps. Everything activity is near by.
The only problem is that they don't have breakfast in the morning.
4 out of 5
Recommended
for Everyone
by A verified traveller

In a great location, close to Times Square

Posted 18-Aug-2015
Lovely hotel with approachable staff. In a great location in Midtown. Easy access to transport 5-10min walks. Only downside was the night time construction in the area which awoke us several times throughout the first & second nights, we were not made aware of this prior to/at check in. Wifi was good speed additionally.
5 out of 5
Recommended
for Everyone
by A verified traveller from Brisbane

Fantastic location!

Posted 15-Aug-2015
Pros: Location! Location! Location! and stuff were wonderful
Cons: Like most big city USA hotels, quite expensive
Location: Great location, walking distance to most big NYC landmarks - Central Park, Time Square, Empire State Building and more! Easy public transport also.
Not a bad price for NYC and FANTASTIC location! Easy walking distance to most downtown attractions. FABULOUS concierge who couldn't have been more helpful! Comfortable and clean rooms. Highly recommend. like most USA hotels in the major cities, don't forget to factor in the high cost of valet parking on top of your stay if travelling with a car. Would definitely stay again. 😀
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 11-Aug-2015
Stayed here for 4 nights in August 2015, great location just off the bottom of Times Square. Rooms are well decorated, very clean with a big walk in shower but really really tiny. I didn't know hotel rooms came so small! My daughter could literally lie across the bed and reach out and touch both walls. In saying that we spent very little time in the room, it was just a bit tight with no room left after we put our cases and shopping bags in the room. Had a view out onto the back of a building but this meant the room was quiet, apart from the a/c which could have done with a volume button! Overall a good hotel and location if very short on space!
4 out of 5
Recommended
for Everyone
by A verified traveller from illinois

Great hotel just off Times Square

Posted 06-Aug-2015
Pros: Location, location, location!
Cons: I did not bring shower gel and was glad it was provided. However when I left the empty container, it was not replaced. It should have been.
Location: Times Square, GMA, theaters, great pizza,
My granddaughter and I just returned from a week in New York where we stayed at Hotel Mela. We found the staff helpful and friendly. Our room was clean and well cared for. We didn't have a view in our particular room, but that didn't matter. With so much to do in the city, we didn't spend much time in the room. Hotel Mela is very close to Times Square, the subway, stores and restaurants. So convenient! Next time I am in NY I would definitely stay at Hotel Mela.
2 out of 5
by A verified traveller from Montréal, Québec

Hôtel à New York, près de Times Square

Posted 01-Aug-2015
Pros: l'emplacement
Cet hôtel est très bien situé, à seulement quelques pas de Times Square. Puisque le petit déjeuner n'est pas inclus dans le service , il est pratique de sortir le matin et de trouver des cafés pas loin. Malheureusement en rentrant dans la petite chambre qui nous a été donnée, il y avait un fort odeur de moisissure qui n'a pas disparu par la suite et le système d'air climatisé faisait un bruit terrible. En regardant par la fenêtre on avait un mur de brique à trois mètre seulement. Une chambre très triste.
5 out of 5
Recommended
for Everyone
by A verified traveller from NY

Centralt hotell med hjälpsam personal!

Posted 01-Aug-2015
Väldigt bra beläget hotell med gångavstånd till hjärtat av New York. Även bra med tunnelbana förbindelser. Jag blev tilldelad ett väldigt stort rum på 16e våningen och tycker det är ett prisvärt hotell. Hotellpersonalen gör även sitt yttersta för att din resa ska bli så lyckad den kan bli!