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Hotel Hugo

Star Rating
4.5 out of 5

Information

Reviews

4.1 / 5Very Good
973 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Hudson River Park
    11 min walk
  • Popular Location
    Washington Square Park
    15 min walk
  • Restaurant
    Aquagrill
    6 min walk
  • Restaurant
    Blue Ribbon
    8 min walk
  • Airport
    New York, NY (LGA-LaGuardia)
    18 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2019-10-23. Try updating your dates to see prices for your trip.

    About this area

    New York

    In the business district and near a metro station, Hotel Hugo is in an area with good shopping. Cape Liberty Cruise Port and Sunset Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Washington Square Park and The High Line Park. Consider St. James Theatre for a night out, and don't miss Chelsea Piers, a top local attraction. Our guests appreciate the hotel's central location for the sightseeing. It's also convenient for public transport: Spring St. Station (Vandam St.) is 5 minutes by foot and Canal St. Station (Varick St.) is 6 minutes.

    What's nearby

    • Popular Location
      Hudson River Park - 11 min walk
    • Popular Location
      Washington Square Park - 15 min walk
    • Popular Location
      Whitney Museum of American Art - 19 min walk
    • Popular Location
      One World Trade Center - 3 min drive
    • Popular Location
      Brookfield Place - 3 min drive

    Getting around

    • Spring St. Station (Vandam St.) - 5 min walk
    • New York Christopher St. Station - 9 min walk
    • New York, NY (LGA-LaGuardia) - 18 min drive

    Restaurants

    • Aquagrill — 6 min walk
    • Blue Ribbon — 8 min walk
    • The Market Table — 9 min walk
    • By Chloe — 10 min walk
    • Sushi Nakazawa — 11 min walk

    About this property

    Hotel Hugo

    A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business centre and valet parking. All 122 rooms offer comforts such as pillowtop beds and Egyptian cotton sheets, plus free wired Internet and flat-screen TVs with cable channels. Guests will also find iPod docking stations, wireless Internet access (surcharge) and minibars.

    Property amenities

    Internet

    • Available in all rooms: WiFi (USD 0.00 per night), Free wired Internet
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Valet parking: USD 75 per night
    • Parking height restrictions apply
    • Return airport shuttle (surcharge)

    Food and drink

    • Continental breakfast available for a fee daily 7 AM–11:30 AM: USD 18.00-26.00 per person
    • 1 restaurant
    • 1 bar
    • Room service available

    Things to do

    • Fitness centre

    Family friendly

    • Babysitting/childcare (surcharge)
    • Dry-cleaning service
    • Free cots/infant beds
    • Laundry facilities

    Conveniences

    • Lift
    • Free newspapers in reception

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Laundry facilities
    • Luggage storage
    • Porter
    • Tour/ticket assistance

    Languages spoken

    • English
    • French
    • Spanish

    Business services

    • 24-hour business centre
    • 1 meeting room
    • Computer station
    • Conference space (484 square feet)

    Outdoors

    • Rooftop terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Egyptian cotton sheets
    • Free cots/infant beds
    • Hypo-allergenic bedding
    • Pillow-top mattress
    • Premium bedding

    Bathroom

    • Bathrobes
    • Designer toiletries
    • Hairdryer (on request)
    • Rainfall showerhead
    • Shower

    Entertainment

    • 32-inch flat-screen TV
    • TV channels
    • iPod dock
    • pay films
    • premium channels

    Food and drink

    • Champagne service
    • Coffee/tea maker
    • Minibar

    More

    • Desk
    • Iron/ironing board
    • Phone
    • Safe

    Nearby things to do

    Where to eat

    • On-site dining venue – Al fresco dining restaurant.
    • Second on-site dining venue – Rooftop bar.
    4.1

    Very Good

    5 - Excellent
    421
    4 - Good
    335
    3 - Okay
    142
    2 - Mediocre
    52
    1 - Poor
    23
    4.4
    Cleanliness
    4.3
    Service and Staff
    3.8
    Amenities
    4.2
    Property condition

    3/5

    Pretty good, but with definite flaws

    Overall, Hugo was a pleasant experience with several significant flaws. The hotel is in a terrific soho location and on a relatively quiet street, which was nice. The hotel decor and theme, albeit slightly dated, was nice and relaxing. But two complaints. First, the air conditioning wasn’t working the entire stay. It would only turn on when we messed with the overly confusing thermostat, then would switch to fan only. And second, they charged a $60 resort fee for three nights. I understand a resort fee when you’re a resort, but this hotel has minimal services and doesn’t even have a pool. Overall, we had a nice stay but will look at other options next time.

    Stayed 3 nights in Oct 2019

    5/5 Excellent

    What I liked was that the hotel was in a great location to everything that made it really easy to go uptown or downtown by subway! The shopping places around there was unique to us and was amazing

    Stayed 3 nights in Oct 2019

    4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Oct 2019

    3/5

    WiFi is painfully slow and unreliable. Had to use tethering and work through my phone/roaming. I had better wifi at a cheap hotel in Nairobi than in this expensive NYC hotel. Cleaning staff isn't thorough -- for two days they forgot to refresh shampoos/conditioners, wipe the floor in the bathroom, and even remove used towels. On the bright side, the staff is nice and welcoming, the location is superb, and the room was spacious.

    Stayed 1 night in Oct 2019

    3/5

    This traveller didn’t leave comments with their review
    Stayed 1 night in Oct 2019

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