Extremely noisy and not true to photos
Not true to their website photos or star ratings mentioned, small rooms with basic amenities and ripped or torn bed linen put in bed. Extremely noisy rooms with bathrooms for the next room adjoins your bed head, which when the shower is turned on, wakes you immediately or if trying to get to sleep, keeps you awake and suffering from Theroux pressure shower noise until it's been turned off. Noisy and inconsiderate housekeeping staff with their raised voices and constant slamming of doors/cupboards coming through the paper thin walls. No tea making facilities in rooms, have to go down to lobby to make it and when you do, they have run out of normal tea bags and won't buy consider borrowing from other supplies for room service or going and buying some from the supermarket until their next delivery, they tell you that if you want you normal tea you need to order from room service for $6 instead! State they are a non smoking hotel, although we found some rooms that smell of thick cigarette smoke that gags you and makes you want to leave that room immediately. Not worth the money we paid given that we booked this hotel for mostly being pet free whilst still advertising as a 4/5 star accomodation, instead we got a room with foul smells mostly of heavy cigarette smoke and pat best was 3 star accomodation for the price of 5 star. We could have been in well known and rated hotels for less money than we paid here, was smelly, noisy and unprofessional in a lower class street.