Ratings based on 4,656 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from Berlin

Kleines aber feines Hotel an der 5th Av

Posted 23-Apr-2016
Pros: Toller Service
Toller Service, saubere Zimmer. Unser Zimmer war trotz zentraler Lages des Hotels für Manhattener Verhältnisse ruhig. Das Hotel liegt zentral - mehrere Subway-Linien sind zu Fuß erreichbar. Das ESB liegt 5 Minuten entfernt, zum Times Square läuft man etwa 30 min. Es gibt viele kleine Restaurants / Bistros in der Nähe, so dass man zum Frühstück immer etwas findet. Gerne wieder in dieses Hotel.
5 out of 5
by A verified traveller from Waterlooville UK

Lovely hotel convenient for NYC city break

Posted 21-Apr-2016
Pros: The staff were fab and the bed really comfy.
Cons: A little bit of tlc with some of the decor, but otherwise all good.
Location: Location in Midtown Manhattan, walking distance to Empire State Building, Times Square, Madison Square Gardens, the High Line and much more
Lovely hotel in the heart of Midtown, walkable to Empire State, Times Square, Broadway, Madison Square Gardens, the High Line and much more. A great base with free tea and coffee 24 hours a day. Rooms are not huge but very comfortable and big double bed and lovely shower room. The staff are just the best with nothing too much trouble, and doors opened for you whenever you enter or leave the hotel, always a friendly smile and happy to book anything for you, with recommends. Would come back. We didn't try the in house restaurant - Juni but lots of options locally including Bread and Butter a shop/deli on the corner which sells lots of yummy food from sandwiches to full dinners to eat in your room.
5 out of 5
by A verified traveller from OHIO

My place to stay in NYC

Posted 21-Apr-2016
Pros: It is quiet, clean, and the staff is friendly and accommodating.
Cons: not a thing
Location: The location is in midtown east, close to good restaurants and for me, close to my family. I take my grandaughter to Madison Square Park every day.
I have stayed at Hotel Chandler many times and I am never disappointed. They make you feel like a welcomed guest.
5 out of 5
by A verified traveller

Great hotel with an old style feel

Posted 19-Apr-2016
Nice location, close to a lot of restaurants, bars and subways. Staff is very friendly and helpful. The hotel was very clean and rooms were nice. Rooms and bathroom are small but that's expected in New York hotel. Love the old-school feel the hotel
5 out of 5
by A verified traveller from perth scotland

Very nice hotel and staff highly recommend a stay

Posted 17-Apr-2016
Great hotel great staff.very clean and in great location just off 5th avenue.stayed here twice and would definitely return
4 out of 5
by A verified traveller from Boston Mass

Great area !!

Posted 16-Apr-2016
The hotel was perfectly placed just 10 minutes away in taxi from times square sometimes we even walked to and back. Close to korea town 5 minutes away so great eats the food at the hotel is expensive. The room was very clean and i loved the waterfall shower. I wouldve hoped the room to be a lot bigger but hey all we needed is somewhere to sleep we wanted to explore new york so over all good and i would definitely stay here again just waste a few bucks for a bigger room we stayed in the superior queen room!
3 out of 5
by A verified traveller from S

City Hotel

Posted 16-Apr-2016
Staff were friendly & helpful. Room very small, no drawers for 2 people staying 5 days! Bathroom could do with an update, no shelf space, room needs new carpets & wallcoverings. Hotel well situated for all attractions.
4 out of 5
by A verified traveller from New York NY

Pleasant but slightly dated hotel

Posted 14-Apr-2016
Pleasant hotel but needs a little modernising, No view from small window, looked into a wall 😕
4 out of 5
by A verified traveller

Posted 13-Apr-2016
Hotel staff is excellent and room was clean and as advertised. Location is great and close to everything.
5 out of 5
by A verified traveller from loughborough

Excellent location

Posted 12-Apr-2016
Pros: The location , the friendliness of the staff , the cleanliness , the little touches , chocolates on the pillows each night
Location: Location brilliant, the Empire State Building 2 miins walk away, Maces 5 mins awalk way, Madison sq garden 7 mins walk away
Lovely hotel , staff were extremely attentive , location was brilliant, would definitely stay there again , the hotel had a nice atmosphere , we had a great time in New York which was definitely enhanced by the hotel , great place to stay to see New York