Ratings based on 4,944 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Posted 05-Dec-2016
Inefficient check in. Inconsidered front office staff.
5out of 5
by A verified traveller

Great place to stay in NYC

Posted 05-Dec-2016
Great Staff, great management, great service. The hotel is a prime location to everything you need. The suits are very comfortable with plenty of room. I will be using them again!
5out of 5
by A verified traveller

Wonderful Hotel

Posted 03-Dec-2016
Exceptional customer service. Concierges were incredibly helpful.
5out of 5
by A verified traveller from new york

So near to Empire State building, excellent

Posted 03-Dec-2016
Great, enjoyed every minute, helpful friendly staff. We loved it .
5out of 5
by A verified traveller from US

Nice hotel centrally located

Posted 30-Nov-2016
Pros: The hotel was impressive and clean. The room was great - comfortable bed.
Location: Empire State Building is a few blocks away.
The staff was extremely accommodating and helpful. I would stay here again.
3out of 5
by A verified traveller from San Diego, United States of America

Noisy construction

Posted 28-Nov-2016
The suite we had was nice and the staff was friendly. The only real negative was the noisy construction right next door that we knew about by reading reviews. It was not a problem over the weekend and with ear plugs we were mostly able to get enough sleep. Even without that noise it seemed like the noise of the city was ever present. Maybe the windows were not well insulated or the heater/AC unit let the noise through?
5out of 5
by A verified traveller from US

The ultimate boutique hotel

Posted 27-Nov-2016
Perfect for those seeking a boutique experience with every amenity.
5out of 5
by A verified traveller from US

Posted 22-Nov-2016
Great hotel within walking distance of many great NYC spots.
4out of 5
by A verified traveller from US

Posted 21-Nov-2016
Pros: Enjoyed the happy hour/wine on Thursday evening. Staff is excellent.
Nice hotel. Good location to the flatiron district and Rockefeller Center.
5out of 5
by A verified traveller

Great Hotel Great Location

Posted 20-Nov-2016
Brilliant hotel full of charm staff very friendly and helpful, this hotel is in a great location right in the heart of New York!