Ratings based on 4,743 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Düsseldorf

Kleines, feines zentral gelegenes Hotel

Posted 29-Jul-2016
Das Chandler liegt sehr zentral. Der Service ist top. Die Zimmer sind geschmackvoll eingerichtet, sehr sauber und bieten ausreichend Platz. Wir hatten zu Zweit ein Superior DZ mit 2 einzel stehenden Betten gebucht. Einzig die Großbaustelle nebenan ist an Werktagen morgens ab 07:00 etwas laut, aber mit Ohrstöpseln erträglich. Rundherum eine gute Wahl
5out of 5
by A verified traveller from Dresden

Gemütliches Hotel in sehr guter Lage

Posted 29-Jul-2016
Pros: Sehr freundliches und hilfsbereites Personal. Kaffee und Tee zur Selbstbedienung in der Hotel Lobby.
Cons: Es ist nicht notwendig die Handtücher jeden Tag zu wechseln, der Umwelt zuliebe wäre es besser sie nur auf Wunsch des Gastes zu wechseln.
Location: Gute Lage, um die Ecke vom Empire State Building. Es gibt ein Diner gegenüber in dem ich immer gefrühstückt habe.
Der Grund des Aufenthaltes war eine Dienstreise kombiniert mit ein paar Tagen Urlaub. Ich hatte ein ruhiges Zimmer mit Blick in den Luftschacht. Obwohl das Zimmer nicht besonders groß war, war es sehr gemütlich, sauber und schön saniert. Die Putzfrau kam sogar zwei mal am Tag. Ich habe mich sehr wohl gefühlt und werde wenn ich wieder in New York bin bestimmt wieder dieses Hotel buchen.
5out of 5
by A verified traveller from Chicago

Comfortable hotel near Empire State Building

Posted 28-Jul-2016
We were very pleased with our stay at the Hotel Chandler. As with most NYC hotels, the room was small, but it had ample storage for hanging clothes and decent drawer space. The bathroom was small but very newly decorated. A shelf for toiletries was lacking. The beds were comfortable. The view from our room was not wonderful, but in NYC, who cares? We would definitely stay at the Hotel Chandler on future visits.
3out of 5
by A verified traveller

Posted 28-Jul-2016
Card key did not work Room dingy and needed a refresh
5out of 5
by A verified traveller from San Francisco

Quiet gem in heart of NYC

Posted 26-Jul-2016
The Chandler is a find...classy, super clean, quiet, very nicely appointed room and comfy bed. Lovely lobby with coffee in the morning and nice seating areas. I love the NoMad neighborhood -- lots of nice bars and restaurants, including Eataly, and Madison Square Park is a great spot for a break from the city streets.
5out of 5
by A verified traveller from Boston

Home in NYC

Posted 25-Jul-2016
Perfect boutique hotel in great location. Lobby and entire hotel is an oasis of quiet to escape from the hustle bustle of NYC. Helpful friendly staff
5out of 5
by A verified traveller

Charming Boutique Hotel

Posted 25-Jul-2016
Location: Convenient to Penn Station and great location; easy to get to everything
Excellent stay in a charming boutique hotel in Midtown. Spacious room for NYC. Room was clean and quiet with great amenities including rain shower and free wifi. Well-stocked bar in lobby area. Staff were incredibly gracious and helpful - I can't say enough about them. I rarely bother with reviews, but this hotel is well worth the visit.
4out of 5
by A verified traveller from London

Very good perfectly placed hotel

Posted 22-Jul-2016
Pros: Location Good room size for a Manhattan hotel Staff Free (and good!) coffee! Great (and free!) wi fi
Cons: Lifts are slooooowwwwww!
Location: It's the middle of Manhattan! SO much to do!
I have been looking for a hotel to stay at in Manhattan for some time as I visit pretty regularly for holidays etc and think I may have found it now! I really liked the hotel; nothing 'flash' but clean and helpful polite staff and wonderful location - perfectly situated in mid town and a short walk to Penn station to access the airports - cheaply! Great free coffee always available and flavoured iced water. The coffee was actually very nice and important to a traveller like me who suffers from jet lag and needs caffine at 5am! Wi Fi is free and worked perfectly. Will def stay again. Didn't get a chance to check out the gym but will next time.
4out of 5
by A verified traveller from Chicago

Great value in NYC - clean, convenient, pleasant!

Posted 21-Jul-2016
Pros: Clean, safe, convenient!
Cons: Shower - personal preference not crazy about overhead shower. Hard to contain water in the shower -spillage out onto bathroom floor.
I booked this on Expedia not expecting much. Very pleasantly surprised! Great location - easily accessible to subway. Rooms were super clean. Small, but not too small - generous for a "small" room in NYC. No noise and super clean. Front desk staff, bellman, and concierge all super friendly and helpful. Would definitely stay here again!
4out of 5
by A verified traveller

Super Lage

Posted 19-Jul-2016
Die Lage vom Hotel ist sehr gut: Gleich neben dem Empire State Building und 5th Avenue. Das Personal ist sehr nett und zuvorkommend. Negativ war leider Lautstärke der Klimaanlage. Wer hier empflindlich ist tut sich schwer mit schlafen. Auch ist die niedrigste Stufe gleich sehr kalt. Aber an das kann man sich in ny sowieso gewöhnen. Im ganzen hotel hat es ca. 17 Grad. Das Zimmer war auf den Blick sauber. Auf den zweiten Blick leider nicht so: Es ist mir ein Rätsel warum man den Radio nicht mal abwischen kann. Die weissen spritzer daraufbwaren eklig