Ratings based on 4,914 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 10-Dec-2016
Pros: close to time square
Cons: need a bigger sign to identify the hotel and parking place.
Location: great location to shops and theaters.
we had a great experience to stay near Time Square which is convenient to access to shops and entertainments.
5out of 5
by A verified traveller

Texas to New York!

Posted 10-Dec-2016
This was a "mommy getaway" for my friend & I. What a beautiful hotel! The room was comfortable & super clean! No complaints! We stayed 3 nights & each day we came back so tired from walking & the room had been refreshed & ready for us. Staff was courteous, concierge was great! Highly recommend this hotel!
5out of 5
by A verified traveller

Heart of Times-square

Posted 05-Dec-2016
Cons: Better lighting
Location: Heart of Time-square
The staff was very accommodating. They provided a cake and sparkling wine for the occasion.
5out of 5
by A verified traveller

Great location! Surprisingly quiet and so nice

Posted 05-Dec-2016
Location is awesome! Very quiet for how loud it is outside. Close to subway. Very beautiful and clean.
5out of 5
by A verified traveller from US

Great location..close to Time Square

Posted 02-Dec-2016
This hotel had a great and friendly staff. Very polite front desk and greeters. Great location and very close to Time Square literally 1 block away. Subway entrance is next to the hotel. Hotel is very quiet and comfortable.
5out of 5
by A verified traveller

Great hotel

Posted 30-Nov-2016
Centrally located but a calm and quiet interior in the midst of the chaos of Times Square
4out of 5
by A verified traveller from Glasgow

Great location for short stay.

Posted 29-Nov-2016
Pros: Great location and views of Empire State Building.
Cons: Noisy air conditioning and daily charge for wifi.
Location: Times Square and subway on the doorstep . Metro card tremendous value at 31$ for a weekly pass.
Hotel in a great location for Times Square and access to the subway. The stall extremely helpful and hotel bedroom spacious and clean . Only issues were noisy air conn and the 14$ daily charge for wifi. Definitely would stay again and recommend to other travellers.
5out of 5
by A verified traveller from North of England

Very convenient central location.

Posted 29-Nov-2016
Pros: Everything, staff, location, room.
Cons: access to room delayed by approximately 1.5 hours. However was worth the wait to a beautiful room mwith the most amazing view.
Location: Very central location for most tourist attractions. Walking distance to major attractions. Public transport, tour buses, theatres etc on doorstep.
All round excellent experience. All staff could not have been more courteous, helpful or friendly. quiet large very comfortable room with amazing views over NY. Highly recommended.
4out of 5
by A verified traveller from Toronto

Nice hotel, good location

Posted 28-Nov-2016
Pros: People were friendly and helpful, always willing to provide information
Time Square location was perfect for my husband and I, we walked everywhere, the only downfall was that we had to take 2 elevators to get from the street to our hotel room..not too big of a deal, unless you have lots of shopping bags.
4out of 5
by A verified traveller

Very good location.

Posted 28-Nov-2016
Pros: Good location
Cons: Reception.
Location: Very good.
Very good location to times square. Cafes are nearby. Good beds and TV programs. Good views.