Ratings based on 4,754 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Atlanta, GA

Nice hotel in the heart of Times Square

Posted 28-Sep-2016
Pros: Location!
Cons: Easier to control room temp
Location: Big Bus Tour vendor is right outside hotel, catch tout only 1 block up the street. The Theatre District is walking distance.
Nice room, clean NO BEDBUGS, right on Times Square. Staff is very friendly and helpful. NOTE: you cannot see the street if you are not on a high floor. Views of the city are great!
5out of 5
by A verified traveller from New York City

Simply GREAT..location, friendly, thank u Kenny

Posted 27-Sep-2016
Great location, very friendly and professional staff. Easy to check in and out. ..great rooms beautiful views of NYC. Appreciate it the help of Kenny.
5out of 5
by A verified traveller from NY

Veldig bra!

Posted 27-Sep-2016
Topp hotell som ligger veldig sentralt! Eneste minus var at det ikke var gratis nett på rommene. Gode senger! Store rom!
5out of 5
by A verified traveller from Belgique

Hotel proche de tout, mérite son 4 étoiles

Posted 26-Sep-2016
Pros: Tout.
Cons: Pour un 4 étoiles, il n'y a rien à améliorer.
Location: Times square.
J'ai passé un excellent séjour, l'hôtel est propre, moderne, bien situé avec une literie de qualité. De loin le meilleur hôtel de mes séjours à New York.
5out of 5
by A verified traveller from TOKYO


Posted 26-Sep-2016
Pros: 素晴らしい部屋と十分な部屋の広さ
Cons: 朝食は30ドル弱で相場ですが、品数は最低でした。ホテル隣のマックモーニングがおすすめです。
Location: 文句なしです。深夜まで安心して遊べます。
5out of 5
by A verified traveller

Great Hotel in an excellent location

Posted 25-Sep-2016
This is a great Hotel perfect location to explore New York
4out of 5
by A verified traveller from tokyo


Posted 25-Sep-2016
4out of 5
by A verified traveller

Posted 23-Sep-2016
Sliding door to the bathroom did not have a lock and had a gap so that one can peek inside. We were told the room was an "accessible" room, meaning for persons with disability, though I do not remember having specified this in my reservation. Anyway, as we wanted to rest, we no longer transferred to another room. The room was quite satisfactory overall.
3out of 5
by A verified traveller from Scotland

Cost & Worth

Posted 20-Sep-2016
Having stayed in this particular Hilton on two previous trips, it was disappointing that staff were less than friendly and reluctant to pass on perks when asked - such as wifi access (normally $14 per day). Be mindful that upon check in, $50 per night of stay is held by the hotel on your credit/debit card ($300 total for this trip - my spending money!) thus, luxuries such as room service were utilised in order to keep outside dining expenses down. We have returned to this hotel for its prime location, city views (not so great this year from the 27th floor) and excellent business centre facilities also with secure atm machine. Next year for both cost & worth, we will look to try elsewhere.
4out of 5
by A verified traveller from On Earth

really nice... but...

Posted 19-Sep-2016
Pros: Location, room comfort, comfortable bed/pillows, clean, roomy for New York / Times Square. Good price value.
Cons: Buffet - $54 for two (we had free coupons) and not worth it - even factoring in New York pricing standards. Perhaps off day.
Location: Times square - busy crazy fun - new York tourist stuff. Broadway plays in walking distance. Great location.
Breakfast buffet - not up to Hilton's best (at least the day we tried it). Perhaps just the time/day?