Ratings based on 5,115 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from times square, NY

Nice hotel with a view

Posted 22-Mar-2017
This hotel han an excellent location, in the middle of everything. Staff was friendly, room was nice and clean. Would stay over and over again!
5out of 5
Recommended
for Everyone
by A verified traveller

Great for Times Square

Posted 20-Mar-2017
Great location relative to the main things going on around Times Square and the Theatres. Hotel was very clean, staff was great.
5out of 5
Recommended
for Everyone
by A verified traveller from New York, New York

Nice and close to Times Square

Posted 16-Mar-2017
Pros: Easy check-in. Informed staff.
Location: Times Square, BB Kings, Duane Read for your time.
Great Room!!!! Super view, nice accommodations!!
4out of 5
Recommended
for Everyone
by A verified traveller

First Time in NYC

Posted 14-Mar-2017
This hotel is smack in the middle of EVERYTHING! Absolutely everything is in walking distance. Minor issues with bathroom cleanliness, mangers assured us that was unacceptable they cleaned it immediately and gave us a ton a free drink vouchers for the bar! Awesome staff lovely front desk people the view from this hotel is amazing! Would definitely stay again!
5out of 5
Recommended
for Everyone
by A verified traveller

Loved this hotel

Posted 14-Mar-2017
Pros: Very accessible to train station, restaurants and shopping!
Location: Right at Times Square with lots of places to eat and close to the subway.
Hotel location was excellent. Staff was very friendly. Rooms (we booked with 2 queen beds) was very spacious and clean.
3out of 5
Recommended
for Everyone
by A verified traveller

awesome location

Posted 14-Mar-2017
Pros: location
Cons: the setup of the lobby was strange
friendly staff quick checkin and out comfortable rooms and great location
4out of 5
Recommended
for Everyone
by A verified traveller from Saint John New Brunswick

Great Location.....But.......

Posted 11-Mar-2017
A great room with a great location in Times Square . The staff were great and the facilities were excellent but the fact that there is a charge for WIFI is scandalous and the breakfast buffet costs $26.00 which in view if the fact that you can take a 2 minute walk and get a very good breakfast for less than half of that price is maddening but I would defeinately recommend this hotel to anyone . I just feel that to charge for the WIFI is wrong in view of the cost of the hotel and I feel that the price of the buffet is a bit of a cash grab.
3out of 5
by A verified traveller from Dallas

Decent hotel, just needs bathroom update.

Posted 07-Mar-2017
For us the key differentiator in hotels is the bathroom and this is the one area where the hotel disappoints. Bathtub showers with curtains just don't cut it. The sink faucett was awkward as well. The room is nice enough and the bar/lobby area is well done. Staff was good as well except the hotel was shortstaffed on restaurant one morning.
5out of 5
Recommended
for Everyone
by A verified traveller

All within proximity

Posted 02-Mar-2017
Food, shopping and great NYC experience can be found near this hotel. Off/on bus is an excellent way to get to know city. We look forward to
5out of 5
Recommended
for Everyone
by A verified traveller from S Wales

Perfect base for seeing NYC

Posted 26-Feb-2017
Perfect location. The room was spacious, comfortable and very clean with all amenities you'd expect plus a fridge. We were on the 41st floor and so had a fantastic view over Times Square. We were also given complementary wifi during our stay which should have cost approx $15 per day. Would definitely recommend.