Ratings based on 6,636 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from North Little Rock, Stati Uniti d'America

Great Location

Posted 24-Oct-2016
Location: Just around corner from Times Square with plenty of restaurants nearby
You could see that this hotel had been recently renovated. Room was nice. Bed was comfortable and the air conditioning worked. Check is was quick. No breakfast because that was still undergoing renovations.
4out of 5
by A verified traveller

Hotel in guter Lage mit guter Ausstattung

Posted 22-Oct-2016
Pros: Der freundliche Service, Gepäck konnte am Abflugtag noch sicher aufbewahrt werden.
Cons: Verfügbarkeit Restaurant.
Location: Fußläufig zum Centralpark und zum Times Square, Metrostation gleich um die Ecke, damit kurze Wege zu allen Sehenswürdigkeiten.
Gutes Hotel in guter Lage zu öffentlichen Verkehrsmitteln. Zimmer sauber und gut ausgestattet. Personal sehr freundlich und hilfsbereit.
4out of 5
by A verified traveller from New York

Great location!

Posted 22-Oct-2016
Started well as when we checked in we got upgraded for free to a room which had two queen beds and a view from the front. So our room was really big, bathroom is quite small but does the job. All was very clean so no complaints on this. We didn't use any facilities so can't comment on this nor can we on the restaurant/breakfast as it was closed for renovations. However had it been open I don't think we would have eaten there anyway as we really enjoyed having breakfast out and about. Location wise this place is spot on. It's one block away from Times Square (5 min walk) and have loads of restaurants and places to eat. Also, across the road was the visitor centre for the citysightseeking hop on hop off bus tours and all the tours start from around here whether you use the Downtown or Uptown tours. I would highly recommend getting this as you get a real feel of the city with parts you wouldn't see and having a tour guide on each one gives great info and facts. We even used the bus tours to get around throughout our stay. Staff were pleasant and we used their computers/printer to sort out checking in for our flight when we left.
4out of 5
by A verified traveller

Great location; value for money

Posted 21-Oct-2016
Pros: Hotel met requirements for the stay and lobby staff (one in particular) most helpful and friendly whilst maintaining professional approach
Cons: The refreshments could be made available throughout the day not just the morning given that the restaurant located next door has now closed
Location: Location very good and easily accessible to theatres, Times Square, Central Park. All bus tours have a stop close by
The hotel is efficiently run and the rooms clean, tidy and comfortable. Lobby staff particularly helpful in sourcing info and transportation. Hotel is located on 8th Avenue and many attractions are walkable ie Times Square, Central Park and the city tour buses run just a block or two away.
5out of 5
by A verified traveller from US

Posted 20-Oct-2016
Hotel staff were very pleasant and helpful. Room was clean and updated.
5out of 5
by A verified traveller from US


Posted 19-Oct-2016
Location: Close to time square and easy access to subway, shops,and restaurants
The clerk was very friendly and helpful.The check in was fast and easy. The room had a nice view.The bellmen were very nice also.
5out of 5
by A verified traveller from Bermuda

Walking distance

Posted 18-Oct-2016
Pros: Location, location, location.
Cons: N/A
Location: Everything is within walking distance, theatres, shops , restaurants and people, people, people.
Close to theatres, restaurants, clubs and shops. They are all just a short walk away.
4out of 5
by A verified traveller from Iowa

Adequate hotel, good location.

Posted 16-Oct-2016
Location: Located a block and a half off of Times Square, so it's a little more quiet. There's a metro station a short block away as well.
We chose this hotel because we wanted the stability that comes from knowing that Hilton Garden Inn hotels generally have the same layout and style. The hotel was similar in quality to our hometown Hilton and the location was great for our visit. The staff were a little pushy, but helpful. I suppose that's their NY style.
4out of 5
by A verified traveller from Midwest


Posted 16-Oct-2016
Cons: Attached restaurant closed, but there were others, mostly coffee shops near by.
Location: 3 blocks off Times Square -- that says it all!
Friendly staff's willingness to assist. Room very well appointed.
4out of 5
by A verified traveller from Italy

Posted 15-Oct-2016
The room facing the back of the hole was noisy due to some air conditioning nearby. Restaurant was closed and this was inconvenient. Good location close to AC metro station