Ratings based on 6,446 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Connecticut

Perfect for our needs

Posted 29-May-2016
Pros: We liked it all but the best was definitely the staff. From house-keeping to the front desk, everyone was wonderful, helpful and friendly.
Cons: Price - but this is Manhattan we are talking about!
Location: Close to Times Square and in easy walking distance to Central Park - perfect location.
This turned out so much better than we expected. The hotel was perfect: clean, comfortable, convenient and best of all friendly. Anyone who knows Manhattan that is a definite big plus!
4out of 5
by A verified traveller from Norfolk, VA

Posted 17-May-2016
This was the first time we have stayed in NYC but not the first Hilton we have stayed at. The staff was wonderful and the rooms were clean, for the most part. We were not walking around barefoot and I was not comfortable putting my 5-month-old son on the comforter without placing a blanket under him but it wasn't because I thought the staff wasn't keeping up with the cleaning, it was more related to the heavy traffic I'm sure the room sees. The concierge at the front was SO helpful and the location is amazing! We did not have a great view but I am sure they do have rooms with better views for a little more if that is important to you.
4out of 5
by A verified traveller from Québec

Séjour pour explorer New-York

Posted 15-May-2016
Pros: Accueil du personnel. Le calme des lieux même si nous sommes au cœur de la ville. Et le café Strabuck du matin...
Location: Deux pas de Times Square et sur la 8ème avenue... Excellent. Et nous pouvons facilement nous rendre à pied pour plusieurs attractions et le shopping.
Emplacement idéal et près de tout. Times Square à deux pas... Personnel des plus acceuillant et serviable. Un très bon choix.
3out of 5
by A verified traveller

good location for theater district

Posted 12-May-2016
Pros: location
Cons: the hotel is very drab
Not that the room/hotel was bad, but there is no way this is a 4-rated hotel. It is acceptable.
5out of 5
by A verified traveller from New York, NY

Nice hotel

Posted 11-May-2016
The staff was very helpful and friendly. The rooms were nice and clean just a tad on the small side but we didn't plan on spending a ton of time in the room anyway.
3out of 5
by A verified traveller

Good Location

Posted 03-May-2016
On the positive side This hotel has an excellent location Has a free Starbuchs cofee every morning Quick check in and check out On the negative side Slow in responding to requests Breakfast choices are minimal Staff was not so friendly
5out of 5
by A verified traveller from North Carolina


Posted 02-May-2016
The Hotel and staff were outstanding. We will definitely stay there again.
4out of 5
by A verified traveller

Great location

Posted 29-Apr-2016
Located walking distance to Times Sqaure, perfect location to explore Manhattan and close to metro station.
4out of 5
by A verified traveller from Bermuda

Close to Times Square and Theatre District

Posted 28-Apr-2016
Pros: Location, location, location.
Location: Everything is near here, food, shopping, plays and transportation.
Ideal location if you want to be where the "action" is.
4out of 5
by A verified traveller from Ohio

Great location.

Posted 27-Apr-2016
Great location, within walking distance to Time Square, Lincoln Center, Washington Square, among other things. Subway stations are either directly across the street or a block away. The free coffee in the morning is a nice touch.