Hotel is in a good location but rooms are a bit grubby and really noisy. Clue was when ear plugs were provided with the toiletires in our 1st room. Ended up in 3 different rooms to try and get good nights sleep and decided noise from air conditioning units was more favourable than the nosie from the street. We've stayed in a few hotels in New York and all the others have been insulated against street noise this hotel needs to take note.
Comment from Hotel Management
06-Dec-2016 by Tennile , Hotel Management
Thank you for your feedback, I am so sorry to hear that you did not enjoy your stay with us. Our goal is to exceed the expectations of our guests and I am so disappointed to see that we failed to accomplish this goal during your stay with us. We will absolutely utilize your feedback to improve our hotel and services.