Ratings based on 6,252 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Near Manchester

Hilton Garden Inn Times Square (790 Eigth Avenue)

Posted 10-Feb-2016
Pros: The location, the fact they had a fridge, microwave and coffee making facilities in the room and there is a supemarket across the road.
Cons: Pigalle restaurant is expensive if you just want cereal and toast and they use paper cups in the rooms.
Location: Very central to Broadway and the city sightseeing buses and metro stations.
Just returned from a week at this hotel and couldn't really fault it. Very central, Times Square 1 block away, and good facilities in the hotel itself.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Feb-2016
No complaints. Friendly staff, clean rooms, great location. We will be back.
5 out of 5
Recommended
for Everyone
by A verified traveller

Weekend with kids

Posted 09-Feb-2016
For the activities we wanted to do the location was great, broadway, restaurants, subway all convenient.
4 out of 5
Recommended
for Everyone
by A verified traveller from Saskatchewan, Canada

Central to everything!

Posted 08-Feb-2016
Clean, comfortable, and close to everything. Really nice retreat in the middle of the hubbub but reasonably quiet and private. Microwave and fridge are a great addition when you are tired of restaurants. Great little bar next door for an after show cocktail and fresh coffee in the lobby for early risers.
3 out of 5
Recommended
for Everyone
by A verified traveller from London

Good central location, clean and confortable

Posted 08-Feb-2016
Close to subway station, a short stroll to Time Square. Room spacious for NY, clean and confortable. We were upgraded to higher floor room with nice view, this was appreciated. Air condition was noisy and cleaning staff trying to knock on the door at 9am on a week-end. Breakfast buffet was reasonable, same routine daily with little fresh products but good value for money as we had breakfast deal included.
4 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Very close to times Sqaure. Great location!!

Posted 08-Feb-2016
Great location, half the price of hotels 120m down the road that are on times Sqaure.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Feb-2016
Location: Great location.
Hotel was clean, comfortable and was in a great location.
5 out of 5
Recommended
for Everyone
by A verified traveller

Comfortable howl good location

Posted 07-Feb-2016
A very nice hotel. I enjoyed the stay the bed was comfortable the TV worked the room was clean and the staff was friendly. There was even lots of room
2 out of 5
by A verified traveller

Gute Lage, schlechtes Hotel

Posted 07-Feb-2016
Pros: Lage
Location: Mitten in Manhattan. Nähe Times Square / Broadway
Die Lage des Hotels in der Nähe des Times Square und Broadway sind ein grosses Plus für das Hotel. Leider ist das auch das einzige Plus. Das Hotel ist alt, die Zimmer wirken stark abgenutzt. Auf der Straße ist es auch nachts recht laut, was man im Zimmer mitbekommt, da die Fenster kaum Schall isolieren. Die Kombination aus Heizung und Klimaanlage scheint keine gute Lösung zu sein. Es wird zum Aufheizen sehr warme Luft in den Raum gepustet, die sie nach dem Abschalten sehr schnell abkühlt. Möchte man es nachts warm haben, muss man das (laute) Gebläse eingeschaltet lassen.
Comment from Hotel Management
09-Feb-2016 by Joanna Butcher, Hotel Management
Hello and thank you for sharing your feedback in your recent stay with us. I am truly sorry to hear that, except hotel location, we were not able to create a memorable stay for you. I wish you would have given us a chance to address all your concerns prior your departure so we could make things right for you. We hope that maybe one day you will allow us a chance to welcome you back!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Feb-2016
Pros: Location, hotel , etc.
Check in Staff was not helpful. Very Rude. The woman who checked me in was not in the mood to help customers and it showed. I asked for a preference of room ( floor, etc ) and she insisted she could only put me in the room she wanted. When I asked again she got upset , rude, etc.