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Hilton Garden Inn New York/Manhattan-Chelsea

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Premium bedding, in-room safe, desk, laptop workspace
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Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Hilton Garden Inn New York/Manhattan-Chelsea

Hilton Garden Inn New York/Manhattan-Chelsea

3 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Parking available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationEmpire State Building9 min walk
  • Popular LocationTimes Square17 min walk
  • Popular LocationBroadway19 min walk
  • AirportNew York, NY (LGA-LaGuardia)24 min drive

Choose dates to view prices

About this area

New York

Located in New York's Midtown neighbourhood, Hilton Garden Inn New York/Manhattan-Chelsea is in the city centre and near a metro station. Port Imperial Ferry Terminal and American Dream are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore The High Line Park and Bryant Park. Check out an event or a game at Madison Square Garden, and consider making time for Madame Tussauds Wax Museum, a top attraction not to be missed. Guests appreciate the hotel's convenience for public transportation: 28 St. Station (7th Av.) is just steps away and 28 St. Station (Broadway) is 3 minutes on foot.
Popular Location

What's nearby

  • 5th Avenue - 4 min walk
  • Empire State Building - 9 min walk
  • Madison Square Garden - 10 min walk
  • Times Square - 17 min walk
  • Broadway - 19 min walk

Getting around

  • New York W 32nd St. Station - 5 min walk
  • 28 St. Station (7th Av.) - 2 min walk
  • LaGuardia Airport (LGA) - 24 min drive

Restaurants

  • Bombay Sandwich Company - 3 min walk
  • Koffeecake Corner - 3 min walk
  • Kobeyaki - 3 min walk
  • Seven Bistro - 4 min walk
  • Flatiron Hall Restaurant and Beer Cellar - 4 min walk

About this property

Hilton Garden Inn New York/Manhattan-Chelsea

3-star New York hotel in Midtown, walk to 5th Avenue
Along with a snack bar/deli, this smoke-free hotel has a 24-hour business centre and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, conference space and concierge services are on-site. All 169 rooms provide free WiFi and free wired Internet, flat-screen TVs with digital channels, and conveniences such as fridges and microwaves. Guests will also find room service, premium bedding and coffee makers.
Hilton Garden Inn New York/Manhattan-Chelsea offers 169 forms of accommodation with a safe and free newspapers. Beds feature premium bedding. 32-inch Flat-screen televisions come with premium digital channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 45.00 per day)
  • Height restrictions apply for on-site parking

Food and drink

  • To-go breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 14.99 for adults and USD 14.99 for children
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Chinese
  • English
  • Spanish

Business services

  • 24-hour business centre
  • Conference space (250 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV/satellite channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from June 09 2020 to October 1 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: USD 14.99 for adults and USD 14.99 for children (approximately)
  • Self-parking fee: USD 45.00 per day
  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Hotel New York/Chelsea
Hilton Garden Inn New York/Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea
Hilton Garden Inn York/Manhattan-Chelsea
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
Hilton York Manhattan Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea New York
Hilton Garden Inn New York/Manhattan-Chelsea Hotel New York

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 429 out of 931 reviews
5 - Excellent 46%
Rating 4 - Good. 347 out of 931 reviews
4 - Good 37%
Rating 3 - Okay. 83 out of 931 reviews
3 - Okay 9%
Rating 2 - Poor. 44 out of 931 reviews
2 - Poor 5%
Rating 1 - Terrible. 28 out of 931 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.4/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with our stay of four nights here in June. Rooms were very nice, modern, and clean. Definitely will stay here again next time!
Stayed 4 nights in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If there is such a thing as finding a quiet hotel in the City that Never Sleeps, this is it! Located in the flower district, it was always a nice way to start each day walking by all the plants and flowers out on the sidewalk. Very convenient to multiple Subway lines, and within walking distance of several landmarks, too.
Stayed 5 nights in Jun 2021

2/5 Poor

Travelled with family and small children
Liked: Cleanliness, staff & service
Our stay was relatively fine except that the sink and tub drains were clogged in one of our rooms for 2 days. After we checked out we discovered that the cost for one of our rooms was more than $100 greater than the other room, even though the two rooms were identical. Also, the rooms were booked through Expedia so the price should have been preset.
Stayed 4 nights in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff greeting us as we came in. Very helpful and friendly. The property has suspended cleaning and changing linens.Room was neat but carpets had stains on them. They use the excuse of the pandemic. I thought that at this point it was totally self serving.Would stay agin. Much thanks to the staff!
Stayed 5 nights in Jun 2021

2/5 Poor

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Despite booking a room a month in advance, the accessibility room was never available and the staff was difficult to work with.
Stayed 3 nights in Jun 2021