Ratings based on 7,505 Verified Reviews

4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller from New York

Hotel in a good location

Posted 22-Apr-2017
Nice hotel, comfortable bed and close to Time Square. Terrible breakfast , not enough options for dietary requirements and crowded. The small bathroom needs updating. Ok for just sleeping .
5out of 5
Recommended
for Families
by A verified traveller

City Quick Stop

Posted 19-Apr-2017
Pros: Flexibility and location.
Location: Time Square, Central Park, Museum of Modern Art....subway...the entire city.
My family enjoyed our stay at the Hampton. As usual, the staff was friendly and the hotel was very clean. The location is very close to a subway stop as well as being a short few blocks from Time Square. Perfect location. More importantly, when we asked for a late check out in order to see a few more things, the staff accommodated without hesitation. Thank you for taking great care of us.
3out of 5
by A verified traveller from charlotte, nc

Great location but run down

Posted 14-Apr-2017
Great Location. Currently going through renovations which is much needed. Rooms are small with signs of wear. AC never got room cool. Great Breakfast Buffet.
4out of 5
Recommended
for Everyone
by A verified traveller

great location

Posted 13-Apr-2017
pleased with hotel location, within the Times Square area without the crowds , metro station and local market literaly on the same block- included breakfast very convenient, hotel staff very nice. rooms are clean I only missed to have a mini fridge in the room- I will definitely choose this hotel when coming back to NYC
4out of 5
Recommended
for Everyone
by A verified traveller from Flagstaff, Arizona

Perfect Location!

Posted 12-Apr-2017
This hotel is a perfect location for visitors to NYC. It is less than a 10 minute walk to Times Square, Central Park, Rockefeller Center and St. Patrick's Cathedral. There is a subway station just one block away. The hotel is clean and the staff is friendly and helpful. The only downside is that the hotel is very popular, meaning that the breakfast room is terribly overcrowded, and you often have to wait for long periods to find an elevator with room to squeeze in. Of course, that doesn't have to be a problem if you are willing to use the stairs. Overall, I enthusiastically recommend this hotel!
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Apr-2017
Good position for theatre land. Close to subway. Breakfast spread good. However can wait for long periods for lifts - only 2 for whole hotel. No room service or restaurant but surrounded by a wide range of eateries.
5out of 5
Recommended
for Everyone
by A verified traveller

great location

Posted 11-Apr-2017
Pros: free breakfast, great free wifi
Cons: decor/furniture in rooms
Location: close to many many theatres, sights, public transport
very close to times square/theatre district, easily accessed all areas i wished to visit either on foot or public transport
4out of 5
Recommended
for Everyone
by A verified traveller from Indiana

Nice hotel & accessible to many things.

Posted 07-Apr-2017
Nice hotel and staff. Location is perfect for easy access to subway, theatres, Times Square, and Central Park. Variety of food options close by, and 24 hour parking garage right next door.
3out of 5
by A verified traveller from Durham, UK

Very tired hotel in need of a refurb

Posted 01-Apr-2017
Pros: Location
Cons: Full refurbishment, a good deep clean and an overhaul of the housekeeping service is required.
Location: Close to Times Square, Broadway and the subway system.
This hotel is in a great location, but is very tired and in need of refurbishment. The room was a good size. The standards of cleaning were disappointing ( my expectations were high based on previous reviews) and the housekeeping service was terrible; everyday I had to go to the front desk to ask for the items that didn't get replenished, twice there was no shower mat, then no tissues, then no toilet paper, then twice no coffee creamer, then no cups - really terrible. Very disappointed as previous reviews were good. Not a good experience, wouldn't stay here again or recommend to others.
4out of 5
Recommended
for Everyone
by A verified traveller

Very good location.

Posted 01-Apr-2017
Pros: Location.
Location: Near the theater and Times Square.
We had a great time in NYC. We are already to go back!! The only complaint that I have which was not bad was we had difficulty getting wash cloths. We had to ask for them three days in a row but the staff was quick to bring them to us. That is the only complaint which is minor. We had a very enjoyable stay.