Ratings based on 7,616 Verified Reviews

4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Very nice experience

Posted 25-May-2017
Nice room, pleasant staff and great location I will definitely stay here again on my next trip to NY
5 out of 5
Recommended
for Everyone
by A verified traveller

Great staff

Posted 24-May-2017
The hotel has everything, great staff and location. We really enjoyed our stay!
4 out of 5
Recommended
for Everyone
by A verified traveller from Guatemala

Good city sector

Posted 20-May-2017
Pros: Everything but price
Cons: Dinning room
Location: Walk, shopping, eat
It was pleasant and all factors. However, I was expecting a much better breakfast because it is a Hilton. Dinning room too crowed at breakfast time.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location and amenities

Posted 18-May-2017
Pros: see above
Cons: n/a
Location: NYC!!! Theater district.
Nice hotel near the theater district. Not fancy, but clean and relatively spacious room. Connected garage and free breakfast were nice amenities. Pleasant and helpful staff.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-May-2017
Great location, friendly staff. Walking distance from subways, rockefellar center and times square
4 out of 5
Recommended
for Everyone
by A verified traveller from So Cal

Central Location to Times Square & Broadway

Posted 15-May-2017
Staff very friendly and helpful. They held our bags on checkout day so we could walk all around. Gave us directions to get where we wanted to go. We saw the amazing Wicked across the street, and Ate Gotham pizza 3 times!
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel for walking to entertainment venues.

Posted 15-May-2017
This hotel was just what I needed to be comfortable and be able to easily walk to Times Square, the theatre district, Lincoln Center. The complimentary breakfast was great, and the room amenities were more than adequate for someone not planning to spend a lot of time n the room. The room was very clean and the bed was comfortable. Some parts of the common areas are starting to look a little worn, but it was not a big issue. Would definitely come back again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Central hotel

Posted 11-May-2017
Room was fine, central, staff fine, no mention of our honeymoon from anyone which we had notified the hotel about which was a shame but guess they're busy. Had free upgrades elsewhere we stayed but it's New York so maybe shouldn't have expected much. Not enough lifts for the number of rooms and breakfast on the weekend was a zoo but as it's free can't complain
4 out of 5
Recommended
for Everyone
by A verified traveller

Pretty good overall

Posted 09-May-2017
Pros: Great location and price. Really great breakfast and nice to have apples at all times for snacking. Coffee, tea, hot chocolate were available 24 /7, b
Cons: No sales people please! Better coffee, tea, chocolate stations. Better cleanliness.
Location: Everything you could want as a tourist was within walking or subway distance.
Great location and price. Facilities worn down, in need of renovation, dirty carpets, worn bed linen, did not clean the tub every day. Really great breakfast and nice to have apples at all times for snacking. Coffee, tea, hot chocolate were available 24 /7, but the temperature was tepid most of the time and the coffee was really weak. Front desk staff were okay, not great.
4 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, British Columbia

Great location, very comfortable hotel

Posted 07-May-2017
Pros: Location, breakfast buffet, complimentary hot beverages all day and night.
Cons: The doors to the breakfast area a usually locked a few minutes before breakfast ends at 10am which is wrong. Many couldn't get in because of that.
Location: Location is second to none, 5 minutes to the heart of Times Square, subway station less than a 2 minute walk away, easy access to attractions.
The hotel is very close to Times Square and very central, it was very convenient to have a hot breakfast served every morning and hot beverages at the lobby area 24 hours a day. The rooms were clean and the service was top notch.