Ratings based on 987 Verified Reviews

3.8 out of 5
75% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Raleigh, NC

Posted 16-Mar-2017
One of my favorite NYC hotels. Good location, very nice rooms, and a good bar downstairs.
3out of 5
Recommended
for Everyone
by A verified traveller

Excellent location

Posted 25-Feb-2017
Hotel is very standard and not luxurious. Perfect if you won't be spending a lot of time there and just sleeping at the end of the day. Really nice location away from the hustle and bustle. Breakfast is basic but there is a Starbucks across the road. Wifi is also a bit temperamental
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Feb-2017
The hotel is in a great location and includes free drinks and free wifi. Food is reasonably priced and everyone is extremely friendly.
5out of 5
Recommended
for Everyone
by A verified traveller

Great location and excellent staff

Posted 06-Feb-2017
Pros: Everything! Good complementary breakfast.
Location: The fascinating New York City!!
Very clean elegant hotel with helpful professional staff
4out of 5
Recommended
for Everyone
by A verified traveller from Boston

Great experience until.....

Posted 02-Jan-2017
Great location. At check in we were given a card for two complimentary drinks at the bar on that day during happy hour 4-7, but were useless since the bar didn't open until 8! Hotel rooms are a little small but have what you need and are beautifully set up. We just needed a bed to sleep in. We were here for a New Year's Eve event. This was a great experience until I got stuck in the elevator with a bunch of drunk people who pushed their way on even though the elevator was already full. We were stuck for about 30min which seemed like forever. It got worse when one of the girls started to throw up in the elevator. Not cool! At this point I was so upset considering I had asked one of the workers if I could just use the stairs to my room since the wait for the elevator was long. She said I wasn't allowed to because the stairs are only for the employees. That should change especially during events with a lot of people. This hotel is great but needs to think more about crowd control and safety when hosting such a big event.
4out of 5
by Julio

Nice stay at the Iron

Posted 24-Dec-2016 on Hotels
Overall good stay. Staff was very nice and attentive. Room as all are in NY, small but clean. Hotel is in a great location with plenty of places to eat.
4out of 5
by Helen

Posted 23-Dec-2016 on Hotels
My husband and I had a room with a king bed. The room was tiny but the bed was very comfortable. Bathroom was very nice but also tiny. My children each had a room with two queen beds and their rooms were very spacious!
5out of 5
by Lynda

Posted 23-Dec-2016 on Hotels
I love this location and have stayed here before. The staff are all very accomodating. This was the first time I stayed in a queen room however and the bed filled it side to side and there was no sitting area. The room was disappointing.
3out of 5
by A verified traveller

Not bad for the price

Posted 18-Dec-2016 on Hotels
The added service cost was ridiculous. It covers the same thing most other hotels include in the room price. Everything seemed clean. The towels smelled a bit like they'd been sitting out next to a food truck all day though. And the water pressure in the shower wasn't so great. Other than that it got the job done and was good enough.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 16-Dec-2016 on Hotels