Ratings based on 851 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
76% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Slightly tired hotel in a good location

Posted 23-Apr-2016
Pros: Location and room
Cons: Decor and prices particularly the bar.
Location: Good location away from the chaos of uptown with a number of good restaurants and cafes nearby.
The hotel could do with a refresh. It is in a good location and the staff are friendly and try to help if a little vague at times. Breakfast needs to be re-examined it is not inviting. The bar whilst lively is very expensive and not worth the money. The resort fee is unclear what it is for, either include it in the price or get rid of it, it feels like a rip off. A hotel with great potential that needs some work and not just cosmetics.
5out of 5
by A verified traveller

Posted 19-Apr-2016 on Hotels
スタッフの方が全員親切で笑顔。NYではいつもここにしてます
4out of 5
by Donaldus

This traveller left a rating score only Posted 18-Apr-2016 on Hotels
4out of 5
by DANIEL

This traveller left a rating score only Posted 18-Apr-2016 on Hotels
1out of 5
by A verified traveller

Tacky 4-Star

Posted 15-Apr-2016 on Hotels
Disappointed. Even though the location and surroundings of the hotel itself is excellent, the accommodation turned out to be a disappointment. If you are planning a somewhat relaxed stay, this Hotel is not for you. The almost daily party events in the lobby area are heard up until the 5th Floor - and if you are accommodated on the top floors, you will be awakened by the loud and vibrant air condition fan mounted onto the roof of the hotel. Though the staff are extremely nice and helpful, the rooms comfort and fixtures have seen better days. From my comparison, this is not a 4-Star accommodation - even for Manhattan. Advice: worth to spend the extra buck and stay at some of the other hotels nearby. The location itself is excellent.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 12-Apr-2016 on Hotels
4out of 5
by A verified traveller

This traveller left a rating score only Posted 12-Apr-2016 on Hotels
4out of 5
by A verified traveller

Great location, good size room

Posted 11-Apr-2016 on Hotels
Checkin and checkout are a bit strange (just a small table) and the lobby is basically a nightclub, but this hotel is pretty good otherwise. Great location, good size room for NYC.
5out of 5
by Sara from Richmond, VA

AWESOME hotel experience.

Posted 09-Apr-2016 on Hotels
The staff was so professional and friendly. Great location and clean.
4out of 5
by A verified traveller from Dunn Loring, VA

Going to NYC? Book it!

Posted 05-Apr-2016
Hotel was clean; staff was perfect; room & bath, NY small; location very good--near an assortment of eateries, and walking distance to transportation. $19 resort fee included continental breakfast, water, and wifi. Will book again.