Ratings based on 976 Verified Reviews

3.8 out of 5
75% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller

Excellent location

Posted 25-Feb-2017
Hotel is very standard and not luxurious. Perfect if you won't be spending a lot of time there and just sleeping at the end of the day. Really nice location away from the hustle and bustle. Breakfast is basic but there is a Starbucks across the road. Wifi is also a bit temperamental
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Feb-2017
The hotel is in a great location and includes free drinks and free wifi. Food is reasonably priced and everyone is extremely friendly.
5out of 5
Recommended
for Everyone
by A verified traveller

Great location and excellent staff

Posted 06-Feb-2017
Pros: Everything! Good complementary breakfast.
Location: The fascinating New York City!!
Very clean elegant hotel with helpful professional staff
4out of 5
Recommended
for Everyone
by A verified traveller from Boston

Great experience until.....

Posted 02-Jan-2017
Great location. At check in we were given a card for two complimentary drinks at the bar on that day during happy hour 4-7, but were useless since the bar didn't open until 8! Hotel rooms are a little small but have what you need and are beautifully set up. We just needed a bed to sleep in. We were here for a New Year's Eve event. This was a great experience until I got stuck in the elevator with a bunch of drunk people who pushed their way on even though the elevator was already full. We were stuck for about 30min which seemed like forever. It got worse when one of the girls started to throw up in the elevator. Not cool! At this point I was so upset considering I had asked one of the workers if I could just use the stairs to my room since the wait for the elevator was long. She said I wasn't allowed to because the stairs are only for the employees. That should change especially during events with a lot of people. This hotel is great but needs to think more about crowd control and safety when hosting such a big event.
2out of 5
by A verified traveller from new york

Great location for all tourist attractions

Posted 11-Dec-2016
2nd time visited. Room this time small and tiny double bed poor mattress. Central heating defective so room cold. Complained and resort fees wavered. Bar furniture very uncomfortable. All in all hotel tired and in need of refurb
3out of 5
Recommended
for Everyone
by A verified traveller from Köln

Zentral gelegen und Hip

Posted 08-Dec-2016
Pros: Gute Lage. Freundliches Personal. Schönes Ambiente. Gute Live Musik.
Cons: Das Mobiliar ist in die jahre gekommen und entsprechen nicht dem gewohnten Standard dieser Preiskategorie.
Location: Das Hotel ist direkt an der Ecke Broadway/26. Strasse unmittelbar an der 5th Avenue.
Auch wenn das Interieur in die Jahre gekommen ist und deutliche Gebrauchsspuren gerade in der Lobbybar bestehen, so hat das Hotel einen besonderen Charme und gefällt durch sein freundliches Personal und die perfekte Lage an der 5th Av und Broadway/26th Street. Mein Zimmer mit Queen size Bett war ausreichend groß aber das Interieur deutlich in die Jahre gekommen aber alles sauber und alles funktionstüchtig. Alle Attraktionen wie Flatiron Building, ESB, Times Square, Madame Tourst, Madison Square Garden, Grand Central Station, Highline Park, 5th Avenue, Rockefeller center, Central Park, etc. sind in Gehdistanz. Es ist auch Abends deutlich ruhiger als in den Hotels im Bereich des Times Square. Ein besonderer kick sind die Live Bands die Abends ihre Kunst in der Lobbybar zum besten geben. Nicht immer Klasse aber oft gut! Oft guter Jazz und R&B. Ein Aufenthalt ist wirklich zu empfehlen.
2out of 5
by A verified traveller from Ontario, Canada

Good location, acceptable walk from Penn Station

Posted 06-Dec-2016
Pros: quite rooms. very comfortable beds.
Cons: the breakfast - very disappointed.
We stayed here 3 nights to do some shopping in the city. I was very disappointed by the breakfast offered by the hotel. They charge a $19.00 resort fee and it says it includes breakfast - I don't mind paying $19.00 for a resort fee, but offer some actual resort inclusions. Breakfast was a continental breakfast - that should have been noted in the description. No eggs (except for hard boiled in a bowl), no meat, only dried up bagels, muffins, cereal, coffee, yogurt.
4out of 5
Recommended
for Everyone
by A verified traveller from Montreal

Good location

Posted 03-Dec-2016
Great location, small but clean. Nice bar In lobby with live music on weekends.
4out of 5
Recommended
for Everyone
by A verified traveller from A.

Great option

Posted 30-Nov-2016
Loved the hotel, the location, and the cool extras- TV in the mirror in the bathroom, free wine during happy hour, smart lighting, all for an amazing low price in NYC.
3out of 5
by A verified traveller

Nice room, No sleep

Posted 28-Nov-2016 on Hotels
The room and the service were great. Not so great is that there is a nightclub/lounge in the lobby. It was the band was playing in the room below us.