Pillow-top beds, in-room safe, desk, laptop workspace

Reviews of Days Inn by Wyndham Brooklyn

2 out of 5
Days Inn by Wyndham Brooklyn
437 39th Street, Brooklyn, NY

Reviews

5.8
Rating 10 - Excellent. 127 out of 1000 reviews" "
Rating 8 - Good. 233 out of 1000 reviews" "
Rating 6 - Okay. 246 out of 1000 reviews" "
Rating 4 - Poor. 175 out of 1000 reviews" "
Rating 2 - Terrible. 219 out of 1000 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Veronica, Büchenbach

Travelled with group
Disliked: Cleanliness, staff & service, amenities
We wanted to check in, they told us that they are fully booked, even though we had a reservation.
Stayed 3 nights in Apr 2023
Response from kb on 20 Apr 2023
Dear Veronica,Thank you for your time to write a review for our hotel, Your feedback is very important to us. Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay.Thanks againHotel Manager

10/10 Excellent

Catherine

Stayed 1 night in Apr 2023
Response from kb on 28 Apr 2023
Dear CatherineThank you for your time to write a review based on your most recent stay at our hotel, Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay. We hope to see you again at our hotel.ThanksSincerelyHotel Manager

10/10 Excellent

Leticia

Business traveller
Liked: Cleanliness
The place is nice and clean Front desk so friendly . The neighborhood are amazing so many stores and the transportation are so close
Stayed 1 night in Mar 2023
Response from kb on 31 Mar 2023
Dear Leticia,Thank you for your honest review for your stay at the Days Inn 39th Street in Brooklyn, NY. I'm thrilled to hear that your stay had met all your expectations plus more, ranging from the excellent staff services to one of a kind breakfast. Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay. We hope to see you again at Days Inn 39th street, Brooklyn.SincerelyHotel Manager

10/10 Excellent

pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Days in Brooklyn sunset 427 39th
Location perfect. D35 bus took me to flatbush and church. Bus stop outside hotel. Walking distance to the train line that can take you to uptown or vise versa. Continental breskfast. The usual. Grocery stores, pizza macdonalds all with in 5 minutes walking. TD bank 2 minute walk.fridge in room. Bed comfortable. Ice machine ,vending machine. Maids don't clean behind the scenes as usual but i second clean everything. Would return in the future. Front desk very polite.
Stayed 2 nights in Mar 2023
Response from kb on 20 Mar 2023
Dear Pauline,Thank you for your honest review for your stay at the Days Inn 39th Street in Brooklyn, NY. I'm thrilled to hear that your stay had met all your expectations plus more, ranging from the excellent staff services to one of a kind breakfast. Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay. We hope to see you again at Days Inn 39th street, Brooklyn.SincerelyHotel Manager

10/10 Excellent

pauline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from kb on 17 Mar 2023
Dear Pauline,Thank you for your honest review for your stay at the Days Inn 39th Street in Brooklyn, NY. I'm thrilled to hear that your stay had met all your expectations plus more, ranging from the excellent staff services to one of a kind breakfast. Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay. We hope to see you again at Days Inn 39th street, Brooklyn.SincerelyHotel Manager

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from kb on 14 Mar 2023
Dear Laura,Thank you for taking the time to review our hotel. Your feedback is very important to us and helps with our continuing efforts to provide excellent service and a great stay to all our guests. We hope to see you again at Days Inn, Brooklyn.Thank youHotel Manager

8/10 Good

Chelsey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Limited parking, but understandable because of the big city. Very clean. Comfortable bedding. Lobby and elevators smelled heavily of marijuana on multiple occasions.
Stayed 2 nights in Feb 2023
Response from kb on 10 Mar 2023
Dear Chelsey,Thank you for your time to write a review based on your most recent stay at our hotel, Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay. Nonetheless, I apologize from my entire team and thank you for alerting us on this very stern issue so we are able to better improve ourselves to perform better than ever. I apologize for the lack of space in the parking lot as well as lobby which are common anywhere in the New York City boroughs since the streets are narrow so we have little to no control over it. Hotel have limited but free parking! We hope to see you again at our hotel.ThanksSincerely,Hotel Manager

2/10 Terrible

Alicia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed and deveated
Hotel needs a complete makeover. Rooms were outdated and I did not feel safe. I checked out within 30 minutes. I used this Hotel based on previous stays outside of NYC . Did not receive a refund and had to check in at a different location. This trip was not a good one considering I came for a funeral and my accommodations were terrible Will not be using hotel.com again.
Stayed 2 nights in Feb 2023
Response from kb on 28 Feb 2023
Dear AliciaThank you for your time to write a review based on your most recent stay at our hotel, Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay. Nonetheless, I apologize from my entire team and thank you for alerting us on this very stern issue so we are able to better improve ourselves to perform better than ever. We hope to see you again at our hotel.ThanksSincerely,Hotel Manager

10/10 Excellent

Miguel

Stayed 1 night in Feb 2023
Response from kb on 20 Feb 2023
Dear Miguel,Thank you for your honest review for your stay at the Days Inn 39th Street in Brooklyn, NY. I'm thrilled to hear that your stay had met all your expectations plus more, ranging from the excellent staff services to one of a kind breakfast. Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay. We hope to see you again at Days Inn 39th street, Brooklyn.SincerelyHotel Manager

10/10 Excellent

Kwame

Liked: Staff & service
Disliked: Cleanliness
The picture that Expedia used for this property has no bearing with the Brooklyn facility. It is better to show what it is before it is classified as description. If I am into litigation, I would have died Expedia for selling me this when it was nowhere near the picture that was shown. On the other hand, the staff were excellent. They did everything to make your stay good to compensate for the structure that Expedia showed.
Stayed 1 night in Jan 2023
Response from kb on 17 Jan 2023
Dear KwameThank you for your time to write a review based on your most recent stay at our hotel, Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay. Space in the parking lot as well as lobby which are common anywhere in the New York City boroughs since the streets are narrow so we have little to no control over it. Hotel have limited but free parking! We hope to see you again at our hotel.ThanksSincerely,Hotel Manager

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relief
I was amazed at how the hotel acknowledged my request for accesible bathtub despitethe wrong information reported on hotel.com
Stayed 1 night in Jan 2023
Response from kb on 11 Jan 2023
Dear David,Thank you for your honest review for your stay at the Days Inn 39th Street in Brooklyn, NY. I'm thrilled to hear that your stay had met all your expectations plus more, ranging from the excellent staff services to one of a kind breakfast. Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay. We hope to see you again at Days Inn 39th street, Brooklyn.SincerelyHotel Manager

10/10 Excellent

Francisco

Stayed 1 night in Jan 2023

4/10 Poor

Swathi

Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately the price is not justified for the location and the amenities and cleanliness.
Response from kb on 6 Jan 2023
Dear Swathi,Thank you for your time to write a review based on your most recent stay at our hotel, Your feedback is very important to us. Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay. We hope to see you again.ThanksHotel Manager

2/10 Terrible

Lissette

Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2022
Response from kb on 23 Dec 2022
Dear Lissette,Thank you for your time to write a review based on your most recent stay at our hotel, Your feedback is very important to us. Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay. We hope to see you again at our hotel.Thanks againHotel Manager

8/10 Good

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from kb on 16 Dec 2022
Dear TimThank you for your time to write a review based on your most recent stay at our hotel, Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay. We hope to see you again at our hotel.ThanksSincerelyHotel Manager

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service
Staff was friendly and hotel was close enough to subway. Rooms could use a painting, and were kinda small. no place to really sit other than the bed or 1 office chair by desk. You could hear the subway go by in our room
Stayed 3 nights in Dec 2022
Response from kb on 15 Dec 2022
Dear Jason,Thank you for your time to write a review based on your most recent stay at our hotel, Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay. I apologize for the lack of space in the room. As far as the room goes limited spaces are common anywhere in the New York City boroughs since the streets are narrow so we have little to no control over it. It is on a first come first serve basis. We hope to see you again at Days Inn 39th street, Brooklyn.SincerelyHotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regular guest
I use this hotel each year for my b’day get away.
Stayed 2 nights in Dec 2022
Response from kb on 15 Dec 2022
Dear Guest,Thank you for your honest review for your stay at the Days Inn 39th Street in Brooklyn, NY. I'm thrilled to hear that your stay had met all your expectations plus more, ranging from the excellent staff services to one of a kind breakfast. Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay. We hope to see you again at Days Inn 39th street, Brooklyn.SincerelyHotel Manager

10/10 Excellent

Sullymar

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Rachel

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The check in clerk was very helpful. He went to an extra effort to mail some correspondence for us. The woman in the breakfast center was kind and as helpful as she could be in such a small space. The odds were against her. The room was a fright. The door showed signs of breakins/breakouts (damage on both sides). The light switches were filthy, the carpet was sticky, stained and burned. The chair had cigarette burns on it, the pillows were shredded polyester, just terrible. I slept on top of the blanket because I was afraid to get in between the sheets. I won't stay there again.
Response from kb on 8 Dec 2022
Dear RachelThank you for your time to write a review based on your most recent stay at our hotel, Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay. Nonetheless, I apologize from my entire team and thank you for alerting us on this very stern issue so we are able to better improve ourselves to perform better than ever. We hope to see you again at our hotel.ThanksSincerely,Hotel Manager

8/10 Good

Demarlowe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience. Just need to work on security there.
Stayed 1 night in Nov 2022
Response from kb on 2 Dec 2022
Dear Jeffrey,Thank you for your honest review for your stay at the Days Inn 39th Street in Brooklyn, NY. I'm thrilled to hear that your stay had met all your expectations plus more, ranging from the excellent staff services to one of a kind breakfast. Actually all of our staff have been properly trained to make a good impression with proper service techniques. Nonetheless, I apologize from my entire team and thank you for alerting us on this very stern issue so we are able to better improve ourselves to perform better than ever. We hope to see you again soon. We will try to give you better service with improvement since every day especially during your next stay. We hope to see you again at Days Inn 39th street, Brooklyn.SincerelyHotel Manager

10/10 Excellent

David

Stayed 1 night in Nov 2022

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly will definitely go back
Stayed 4 nights in Nov 2022
Response from KB on 17 Nov 2022
Dear Michelle,Thank you for your honest review for your stay at the Days Inn 39th Street in Brooklyn, NY. I'm thrilled to hear that your stay had met all your expectations plus more, ranging from the excellent staff services to one of a kind breakfast. Actually all of our staff have been properly trained to make a good impression with proper service techniques. We hope to see you again soon. We will try to give you better service with improvement since every day especially during your next stay. We hope to see you again at Days Inn 39th street, Brooklyn.SincerelyHotel Manager

6/10 Okay

Kallie

Travelled with group
Liked: Staff & service
Stayed 2 nights in Nov 2022
Response from kb on 15 Nov 2022
Dear Kallie,Thank you for your time to write a review based on your most recent stay at our hotel, Your feedback is very important to us. Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay. We hope to see you again at our hotel.Thanks againHotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from kb on 14 Nov 2022
Dear Guest,Thank you for your honest review for your stay at the Days Inn 39th Street in Brooklyn, NY. I'm thrilled to hear that your stay had met all your expectations plus more, ranging from the excellent staff services to one of a kind breakfast. Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay. We hope to see you again at Days Inn 39th street, Brooklyn.SincerelyHotel Manager

10/10 Excellent

miguel, North Fort Myers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Líneas not very clean but the hotel very nice
Response from kb on 14 Nov 2022
Dear Miguel,Thank you for your honest review for your stay at the Days Inn 39th Street in Brooklyn, NY. I'm thrilled to hear that your stay had met all your expectations plus more, ranging from the excellent staff services to one of a kind breakfast. Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay. We hope to see you again at Days Inn 39th street, Brooklyn.SincerelyHotel Manager

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Daniel

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Disappointed
The smell in the elevator was very strong and even though we had a non smoking room, we still smelled the smoke from the room. If you're a non smoker, please avoid. About the parking, we had to park off site since there is not enough parking onsite. First come first served basis. Good points were the breakfast and the location (near to the metro station)
Stayed 3 nights in Oct 2022
Response from kb on 17 Nov 2022
Dear Guest,Thank you for your time to write a review based on your most recent stay at our hotel, Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay. I apologize for the lack of space in the parking lot. As far as the parking lot goes limited parking spaces are common anywhere in the New York City boroughs since the streets are narrow so we have little to no control over it. It is on a first come first serve basis. Hotel have limited but free parking! Northeless, I apologize from my entire team and thank you for alerting us on this very stern issue so we are able to better improve ourselves to perform better than ever. We hope to see you again soon at Days Inn Brooklyn.SincerelyHotel Manager

2/10 Terrible

Emilie

Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely horrific. I was booked on a smoking floor. The walls were paper thin and the doors slammed all night. Cigarette burns all across the room. I barely slept because I genuinely did not feel safe. I will be requesting a refund.
Stayed 1 night in Oct 2022
Response from kb on 25 Oct 2022
Dear Emilie, Thank you for taking the time to review our hotel. It’s a pleasure to hear you had negative experience during your stay. Your feedback is very important to us and helps with our continuing efforts to provide excellent service and a great stay to all our guests. Actually all rooms and guest restrooms are cleaned and inspected every day for value able guests like you and are ready for use once you arrive. We will try to give perfect room condition more than ever by your next stay. Also Thank you very much for alerting us for the critical issue that way we can take appropriate action. We are looking to see you again to give you the best service.ThanksSincerely,Hotel Manager

4/10 Poor

Victoria

Travelled with partner
Disliked: Amenities, property conditions & facilities
The mattress felt like an air mattress. We asked to change rooms,which they did,but the bed was no better and the room we changed into was dirtu
Stayed 1 night in Oct 2022
Response from kb on 25 Oct 2022
Dear Victoria, Thank you for taking the time to review our hotel. It’s a pleasure to hear you had negative experience during your stay. Your feedback is very important to us and helps with our continuing efforts to provide excellent service and a great stay to all our guests. Actually all rooms and guest restrooms are cleaned and inspected every day for value able guests like you and are ready for use once you arrive. We will try to give perfect room condition more than ever by your next stay. Also Thank you very much for alerting us for the critical issue that way we can take appropriate action. We are looking to see you again to give you the best service.ThanksSincerely,Hotel Manager

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice The bedroom comfortable And I rocked my girlfriend on the bed
Stayed 1 night in Oct 2022
Response from kb on 15 Nov 2022
Dear Scott,Thank you for your time to write a review based on your most recent stay at our hotel, Your feedback is very important to us. Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay. We hope to see you again at The Days Inn Brooklyn@39 StreetThanks againHotel Manager

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2022

2/10 Terrible

Donnie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

2/10 Terrible

Ramin

Travelled with group
Disliked: Amenities, property conditions & facilities
Staff were nice but everything about this hotel is terrible comparing to the amount paid!
Stayed 1 night in Sep 2022
Response from kb on 25 Oct 2022
Dear Ramin, Thank you for taking the time to review our hotel. It’s a pleasure to hear you had a positive experience also negative experience during your stay. Your feedback is very important to us and helps with our continuing efforts to provide excellent service and a great stay to all our guests. Actually all rooms and guest restrooms are cleaned and inspected every day for value able guests like you and are ready for use once you arrive. We will try to give perfect room condition more than ever by your next stay. We are looking to see you again to give you the best service.ThanksSincerely,Hotel Manager

10/10 Excellent

miguel, North Fort Myers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2022
Response from kb on 6 Oct 2022
Dear Miguel,Thank you for your honest review for your stay at the Days Inn 39th Street in Brooklyn, NY. I'm thrilled to hear that your stay had met all your expectations plus more, ranging from the excellent staff services to one of a kind breakfast. Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay. We hope to see you again at Days Inn 39th street, Brooklyn.SincerelyHotel Manager

8/10 Good

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to public transportation and shops.
Stayed 6 nights in Sep 2022
Response from kb on 27 Sept 2022
Dear Albert,Thank you for your honest review for your stay at the Days Inn 39th Street in Brooklyn, NY. I'm thrilled to hear that your stay had met all your expectations plus more, ranging from the excellent staff services to one of a kind breakfast. Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay. We hope to see you again at Days Inn 39th street, Brooklyn.SincerelyHotel Manager

2/10 Terrible

andrea silvana

Disliked: Cleanliness, property conditions & facilities
absolutamente nada, tengo fotos del estado, la suciedad, el colchón te tocan los resortes, ruidoso, terrible holler a weed, a cigarrillo. Esta propiedad el gob la usa para ubicar personas sin hogar ......
Stayed 3 nights in Sep 2022

8/10 Good

Flavia

Liked: Cleanliness, staff & service, amenities
Good breakfast and included in the accommodation fair. Good price vs value, economic - clean AC very loud, Could not use it
Stayed 1 night in Sep 2022
Response from kb on 27 Sept 2022
Dear Flavia,Thank you for your honest review for your stay at the Days Inn 39th Street in Brooklyn, NY. I'm thrilled to hear that your stay had met all your expectations plus more, ranging from the excellent staff services to one of a kind breakfast. Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay. We hope to see you again at Days Inn 39th street, Brooklyn.SincerelyHotel Manager

8/10 Good

Flávia

Stayed 1 night in Sep 2022

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nasty did not stay
Stayed 1 night in Sep 2022
Response from kb on 27 Sept 2022
Dear Daniel,Thank you for your time to write a review based on your most recent stay at our hotel, Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay. Nonetheless, I apologize from my entire team and thank you for alerting us on this very stern issue so we are able to better improve ourselves to perform better than ever. We hope to see you again at our hotel.ThanksSincerely,Hotel Manager

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was terrible didn’t stay room smelled
Stayed 1 night in Sep 2022
Response from kb on 27 Sept 2022
Dear Patricia,Thank you for your time to write a review based on your most recent stay at our hotel, Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay. Nonetheless, I apologize from my entire team and thank you for alerting us on this very stern issue so we are able to better improve ourselves to perform better than ever. We hope to see you again at our hotel.ThanksSincerely,Hotel Manager

6/10 Okay

Ellen

Liked: Staff & service, property conditions & facilities
The desk staff were great! The breakfast staff and house keeping not so much. While having breakfast they 2 then four were chit chatting loudly and 1 was eating which made the cramped breakfsst area even worse.
Stayed 3 nights in Aug 2022
Response from kb on 15 Aug 2022
Dear Ellen Thank you for your time to write a review based on your most recent stay at our hotel, Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay. Nonetheless, I apologize from my entire team and thank you for alerting us on this very stern issue so we are able to better improve ourselves to perform better than ever. We hope to see you again at our hotel. Thanks Sincerely, Hotel Manager

4/10 Poor

Lucy

Travelled with group
Disliked: Property conditions & facilities, room comfort
Horrible, terrible, don’t book!
Horrible. The walls were paper thin. Could see the light in the hallway through the door. The couple next door was having sex, we could hear every slap and every moan as if she was in our room. Rooms are very small. The hotel backs up to a train track. Yes, we heard every train as if we were outside. Absolutely the wrong location for a hotel.
Stayed 1 night in Jul 2022

2/10 Terrible

Juan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was given 3 room options, each one either had a smoke odor or just smelled completely dirty. I was forced to buy a disinfectant spray to disinfect the entire bed, sheets, and bathroom. Even after using almost the whole bottle on the room, and left the air on, the room was still filled with a terrible odor a few hours later.
Stayed 1 night in Jul 2022
Response from kb on 19 Jul 2022
Dear Juant Thank you for your time to write a review based on your most recent stay at our hotel, Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay. Nonetheless, I apologize from my entire team and thank you for alerting us on this very stern issue so we are able to better improve ourselves to perform better than ever. We hope to see you again at our hotel. Thanks Sincerely, Hotel Manager

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from kb on 19 Jul 2022
Dear Lindsay, Thank you for your honest review for your stay at the Days Inn 39th Street in Brooklyn, NY. I'm thrilled to hear that your stay had met all your expectations plus more, ranging from the excellent staff services to one of a kind breakfast. Actually all of our staff have been properly trained to make a good impression with proper service techniques.We will try to give you better service with improvement since every day especially during your next stay. We hope to see you again at Days Inn 39th street, Brooklyn. Sincerely Hotel Manager

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience @ windham Brooklyn in Sunset Park. decent rooms. Staff was kind, courteous and helpful. I appreciated them all very much.
Stayed 2 nights in Jul 2022
Response from kb on 19 Jul 2022
Dear Diana, Thank you for your honest review for your stay at the Days Inn 39th Street in Brooklyn, NY. I'm thrilled to hear that your stay had met all your expectations plus more, ranging from the excellent staff services to one of a kind breakfast. Actually all of our staff have been properly trained to make a good impression with proper service techniques.We will try to give you better service with improvement since every day especially during your next stay. We hope to see you again at Days Inn 39th street, Brooklyn. Sincerely Hotel Manager

8/10 Good

LOUIS, GATINEAU

Travelled with partner
Liked: Staff & service
Good
Stayed 5 nights in Jun 2022
Response from kb on 1 Jul 2022
Dear Louis, Thank you for your time to write a review based on your most recent stay at our hotel, Your feedback is very important to us. Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay. We hope to see you again at The Days Inn Brooklyn@39 Street Thanks Hotel Manager

8/10 Good

Brandi

Travelled with partner, Travelled with group
Could use some updating like paint touch up in bathroom and door trimming but not a bad place to stay at all and would stay again.
Stayed 1 night in Jun 2022
Response from kb on 27 Jun 2022
Dear Brandi, Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Brooklyn. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that about paint. Thank you for alerting us on this very stern issue so we are able to better improve ourselves to perform better than ever. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Hotel Manager

10/10 Excellent

Aurora

Stayed 1 night in Jun 2022