Ratings based on 6,377 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Great spot to be!

Posted 22-Jul-2017
Very convenient to theatres, restaurants and sightseeing buses!!!
4 out of 5
Recommended
for Everyone
by A verified traveller from D

Convenient for sightseeing but needs a refurbishme

Posted 19-Jul-2017
Mainly ok. There was pealing wall paper in one corner of our room. The communal areas were also quite tired
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Jul-2017
Hotel was in a great location for what we wanted to do we were close to the broadway shows that we wanted to see and also close to the subway. Staff was very helpful with directions to places we wanted to visit and had good recommendations on places to eat. Would definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Louisiana

Great location!!!

Posted 19-Jul-2017
The location was great and room was comfortable. The staff was helpful. I would recommend this hotel to anyone looking to stay in Times Square. Great location, Great location.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel with excellent location

Posted 18-Jul-2017
Pros: Times Square view accessibility to Broadway shows size and quality of room great front desk staff
Cons: A fridge in the room would be nice.
Location: Times Square, Broadway shows, easy accessibility to cabs and subway
We love the location with such easy accessibility to Broadway shows. We could cross the street and get to TKTS in just minutes. The Times Square view was such fun.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Jul-2017
Enjoyed the location. Hotel room was nice and clean. Bathroom was roomy and nice!
4 out of 5
Recommended
for Everyone
by A verified traveller

Incredible location

Posted 16-Jul-2017
Our stay was excellent. All staff were very helpful and hospitable. Activities outside our hotel everyday. The only one issue was when booking through Expedia there was a $30/night hidden fee. Read the fine print. In our case because we were members, it was waived. Overall great time and great location
5 out of 5
Recommended
for Everyone
by A verified traveller from Calgary, Canada

Great location. Walk distance to many attractions

Posted 15-Jul-2017
Pros: Location is great
Cons: It is a little noisy. We could hear ambulances and firefighters trucks all nights! Big City! :)
Location: Great location for theatre access, Times Square, cafes, some shopping stores, but still close to 5th Av.
I would stay at the same hotel during my next visit unless I find a better deal in similar hotel in the same area.
4 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Nice hotel on Time Square.

Posted 13-Jul-2017
Pros: It was so close to Time Square
There was a mix up with our room with Expedia and the hotel staff did't help until I made 3 inquiries.
4 out of 5
Recommended
for Couples
by A verified traveller from Toronto , Canada

nice hotel close to times square

Posted 11-Jul-2017
Pros: location , bed ,
Cons: staff training
Location: everything you can do at times square
i like the hotel , the location , the room & the bed is really comfortable . but the front disk staff are busy one of them is very rude that lady names Vanissa i think . but guest service are really good . u need to change the room key every day as it is easily broken !!! annoying feeling .