Ratings based on 3,696 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

En pleno centro de new york

Posted 28-Aug-2015
Hotel muy funcional en pleno centro cómodo limpio poco lujoso
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent location.

Posted 27-Aug-2015
Excellent hotel right in the centre of Times Square. Rooms comfortable. Fantastic Times Square view from room. Would highly recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Aug-2015
Everything was great. People made it easy to enjoy my visit.
2 out of 5
by A verified traveller

misrepresented facility

Posted 26-Aug-2015
Pros: location, view
Cons: - swimming pool facility - respecting privacy and wish not to be disturbed
one of the main reasons I booked this hotel was availability of swimming pool (I am after a back operation, require daily swim). I even called the hotel prior to booking to enquire about the pool and was confirmed it is what one can expect in normal 4-star hotel facility. To my biggest surprise the pool was small, divided into four very narrow swimming lanes, which were always full! I found out the hotel swimming pool is actually a New York Sports Club facility, thus outside Club members have access to it in addition to the hotel guests. In effect it made it impossible to have access to a swimming lane for the 5 days i stayed there! I found this totally inconsistent with all my previous Crowne Plaza and/or 4-star hotels experience and resulted in major disappointment! additionally I was disturbed 4 mornings out of 5, in spite of the "DO NOT DISTURB" sign hanging on my door knob!!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Aug-2015
Eine bessere Lage in New York ist kaum zu finden. Top Lage und trotzdem sind die Zimmer ruhig.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location, lovely staff

Posted 26-Aug-2015
Very clean, spacious room. Staff was very accommodating. Would stay there again!
5 out of 5
Recommended
for Everyone
by A verified traveller

Very central location

Posted 26-Aug-2015
Hotel is maintained to a high standard. Cleanliness is evident throughout. Beds were incredibly comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posizione fantastica

Posted 25-Aug-2015
Pros: Posizione fantastica
Hotel in Times Square. Problemi al check-in dovuti ad alto numero di persone in coda. Per farsi perdonare l'attesa ci hanno dato una decina di buoni consumazione del valore di 15 dollari l'uno da consumarsi nel bar dell'Hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent location central

Posted 25-Aug-2015
Perfect stay in New York, the whole trip went smoothly and would book with Expedia again thank you
3 out of 5
Recommended
for Everyone
by A verified traveller

El hotel está muy bien ubicado

Posted 24-Aug-2015
En general buena, a excepcion del servicio del bar, que es malísimo