Ratings based on 5,875 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

great location

Posted 18-Jan-2017
Pros: location
Cons: restaurant - most awful fried rice!
great location - close to everything the WHOLE family wanted to do. The subways are great.
5out of 5
Recommended
for Families
by A verified traveller from Ohio

Great hotel and location. Carpet was worn but clea

Posted 17-Jan-2017
Pros: Location was great
Cons: Door closer's on the room's door need adjusted. If you didn't hang onto the door they would slam shut.
Location: Everything on Time Square was right outside your door.
Everything was great. Pool is mainly for exercise and not really kid friendly, but thats not the hotels fault.,
5out of 5
Recommended
for Everyone
by A verified traveller

HOTEL EXTRÊMEMENT BIEN PLACE

Posted 17-Jan-2017
Pros: proximité des lieux et transport confort
Location: proches transport a 10 min a pieds de central perk
tres satisafaisant emplacement parfait personnel accueillant et serviable
3out of 5
by A verified traveller

Paying for convenience not comfort.

Posted 16-Jan-2017
Nicely located in the middle of Times Square. Easy to access the rest of the city. The room was quite disappointing; had small beds, patches on the ceilings, and the bathroom wasn't as clean as it could have been. The staff isn't bad but they aren't great either. Called probably 3 times before room service actually answered, mind you it was 10:00 am and not an obscure hour of the day. I would not recommend if you are looking for a resort/vacation feel. Strictly business or a place to sleep and need quick access to the rest of the city.
5out of 5
Recommended
for Everyone
by A verified traveller

Location

Posted 16-Jan-2017
Excellent location, nice staff and comfortable bed.
3out of 5
by A verified traveller from ct

Posted 15-Jan-2017
Bathroom not as clean as I would like. Peeling wallpaper, dirty hardware. The floor in the bedroom was not level and the small beds actually tilted backwards a bit. My feet were actually higher than my head.
4out of 5
Recommended
for Everyone
by A verified traveller

Good hotel

Posted 15-Jan-2017
I had a great time at your hotel the staff was always willing to assist and friendly.
4out of 5
Recommended
for Everyone
by A verified traveller from Sussex UK

Very close to walk everywhere.

Posted 14-Jan-2017
Pros: Right in Times Square. Close to theatres and shopping.
Cons: More places just to sit and chill without having to buy drink or food to sit down.
Location: Location absolutely perfect for everything.
Slight problem with one room very draughty and freezing. Temperature minus 9 outside. Sorted quite quickly. Rooms large. Views from rooms great. Staff very helpful.
4out of 5
by A verified traveller

Very disappointed in my view

Posted 14-Jan-2017
Stayed there 2 times, first time great! Nothing more to add
5out of 5
Recommended
for Everyone
by A verified traveller from Jacksonville Beach Florida

Beautiful view . It was a wonderful place I'm back

Posted 13-Jan-2017
Pros: Everything
Cons: nothing
Location: If you go and get snow like we did trust me there is plenty of places to go within walking distance .Awesome restaurants and bagel place .
Beautiful view . It was a wonderful place I'm back