Ratings based on 6,001 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Located in the heart of Times Square

Posted 26-Feb-2017
Hotel situated in the heart of Times Square. Can be noisy from other guests staying in hotel and traffic outside. Room clean and comfortable. Bathroom needs updating but useable. Found the hotel expensive, was expecting higher standards and a modern room than the one I received. The staff were all friendly.
4out of 5
Recommended
for Everyone
by A verified traveller

A good hotel close to the heart of NY

Posted 25-Feb-2017
The hotel is very good and ideally located for all the main MYC attractions
5out of 5
Recommended
for Everyone
by A verified traveller

Great Central location

Posted 24-Feb-2017
Ideal central Base for exploring the city, close to many attractions and bus routes.
3out of 5
by A verified traveller from Crowne Plaze Times Square

Posted 23-Feb-2017
we were charged for fees that we were not supposed to be charged and not informed we would have to pay for those fees. Will never go back to your hotel.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Feb-2017
Excelente ubicación y buen servicio
5out of 5
Recommended
for Everyone
by A verified traveller from Gloucester, England.

Crowne Plaza, Times Square

Posted 21-Feb-2017
Location - excellent. Step out the door straight into Times Square. Room - excellent. Plenty of space. Bed - excellent. Super comfy. Bathroom - excellent. Awesome shower. Cannot recommend this place highly enough for a visit to NYC.
4out of 5
Recommended
for Couples
by A verified traveller

Posted 20-Feb-2017
wir waren 3 Nächste da und es war wirklich klasse. Wir waren im 32. Stock. Große Dusche für ein Hotelzimmer.
3out of 5
Recommended
for Everyone
by A verified traveller from Perth Australia

Good location

Posted 19-Feb-2017
Pros: It's location in Times Square is awesome
Cons: Maybe recognising past clients would be a nice touch, also a routine maintenance inspection to each room would improve the minor defects.
Location: So much within walking distance of hotel, We love Times Square as it's the theatre district and also great shopping and restaurants on your door step
This is our second stay at the Crowne Plaza Times Square. Unfortunately it was not recognised. Our room was very dated in decor and the shower mixer tap was not working properly. Had to keep turning off and on to get hot water. Cupboard doors almost coming off and other furnishing well worn. The hotel was very busy as it was fashion week in NY, so this stay was not as enjoyable as the last.
4out of 5
Recommended
for Everyone
by A verified traveller from Surrey, England

Great position right in the heart of Times Square.

Posted 19-Feb-2017
If you want a hotel that is right in the heart of Times Square this is it. Close to all the shows and restaurants and a short walk to many of the attractions.
3out of 5
Recommended
for Everyone
by A verified traveller

Ok place, difficulty to find/navigate around

Posted 18-Feb-2017
Rooms were good, the temp control could be better, the views were amazing and the staff was great.