Paying for convenience not comfort.
Nicely located in the middle of Times Square. Easy to access the rest of the city. The room was quite disappointing; had small beds, patches on the ceilings, and the bathroom wasn't as clean as it could have been. The staff isn't bad but they aren't great either. Called probably 3 times before room service actually answered, mind you it was 10:00 am and not an obscure hour of the day. I would not recommend if you are looking for a resort/vacation feel. Strictly business or a place to sleep and need quick access to the rest of the city.