Premium bedding, in-room safe, desk, laptop workspace

Reviews of Courtyard by Marriott New York Manhattan/SoHo

3 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 505 out of 936 reviews" "
Rating 8 - Good. 334 out of 936 reviews" "
Rating 6 - Okay. 71 out of 936 reviews" "
Rating 4 - Poor. 14 out of 936 reviews" "
Rating 2 - Terrible. 12 out of 936 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Archana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very moder, clean, and completely renovated. The lobby was bright and contemporary and the room was spacious with good amenities and the bed was like sleeping in your own home which is rare for any hotel. My only suggestion is that a bottle of water and bathrobe be provided to guests.
Stayed 1 night in Apr 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Naila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my time when I stay here. The staff was really friendly and helpful, everything was really accessible and easy. I highly recommend it
Stayed 2 nights in Apr 2024

6/10 Okay

james

Travelled with partner
No breakfast, even the coffee maker didn’t work. No re stocking of basic items like cups in the room. Long distance from any tourist attractions. Staff unable to call taxi or provide information about travel. We won’t be going again.
Stayed 2 nights in Apr 2024
Response from BL on 8 Apr 2024
Thank you for sharing your experience during your stay with us. Our top priority is to provide the highest level of hospitality, and I sincerely apologize for not meeting your expectations. I hope you will consider staying with us again when your travels return you to the area.

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room very clean and well kept 5 stars definitely would recommend
Stayed 1 night in Mar 2024

10/10 Excellent

Kathleen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were excellent, friendly, accommodating. Price was affordable especially considering the hotel is located in trendy NYC area.
Stayed 1 night in Feb 2024

10/10 Excellent

Jody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice views, good size room. Property located in a great area.
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Liked: Amenities
Stayed 1 night in Jan 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Very clean. Friendly and attentive staff. Went to the Blue Note for a show, convenient location. Got back to hotel around midnight. Had to buy water bottles. The hotel should supply complimentary water. Otherwise I would recommend this hotel.
Stayed 1 night in Jan 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and comfortable. The staff were welcoming and friendly. A great hotel for a decent price.
Stayed 1 night in Dec 2023

8/10 Good

Khalid

Stayed 1 night in Jan 2024

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio y atención a clientes, la habitación muy buena, sin embargo la habitacion era una cama queen y un sofa cama, y el sofa cama no estaba en buenas condiciones, de resto todo excelente
Stayed 1 night in Dec 2023

8/10 Good

SERGEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Michelle

Stayed 1 night in Dec 2023

2/10 Terrible

Josia

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here recently only was charged $50 for security deposit so that’s what I came prepared to spend and they tried to charge me $200 deposit for each room I had booked and on top of that staff was very rude
Stayed 1 night in Dec 2023

10/10 Excellent

qiuyang

Stayed 1 night in Dec 2023

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was simple and smooth with this stay!
Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Easy and convenient.
Stayed 1 night in Dec 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Safe, clean, and great walking location!
Stayed 1 night in Dec 2023

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for a quick stopover. Nothing fancy but it was a good solution for a last minute stay in the city. Overall experience was great.
Stayed 1 night in Dec 2023

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a girls trip and the staff was extremely helpful and friendly on where to go and how to get there. The hotel beds and pillows very comfortable.
Stayed 3 nights in Dec 2023

10/10 Excellent

Lashonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect City experience, the subway, the SOB club, restaurants all within walking distance of the hotel. Staff was nice, downstairs eating area was comfortable. I'll definitely go back soon very soon!
Stayed 2 nights in Dec 2023

10/10 Excellent

Carlos, Davie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service provided by all the staff, they go above and beyond to make sure your stay is comfortable and enjoyable. Satisfied customer here will definitely be back
Stayed 1 night in Dec 2023

10/10 Excellent

Andreas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Happy with our stay.
Stayed 1 night in Dec 2023

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

steven

Stayed 1 night in Dec 2023

10/10 Excellent

Angelina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in/check-out process for a someone traveling out of town for business!
Stayed 2 nights in Nov 2023

8/10 Good

Genaline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and surprisingly easy to find street parking even during busy December season. Clean!
Stayed 1 night in Dec 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet hotel in a busy part of town. Checkout in the AM was easy and fast.
Stayed 1 night in Dec 2023

6/10 Okay

Alisha, Albany

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Tiana

Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a good location. Close to two subway lines, walkable to West Village. Comfortable beds, helpful staff. Did not use gym or do breakfast. Would definitely stay here again.
Stayed 1 night in Nov 2023

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Allison

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, quiet and safe neighborhood.
Stayed 2 nights in Nov 2023

10/10 Excellent

Edhita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im so happy thank you so much for your attention!
Stayed 1 night in Nov 2023

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Sound proof rooms, nice staff
Stayed 2 nights in Nov 2023

10/10 Excellent

Evan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Randall, New York

Stayed 1 night in Nov 2023

10/10 Excellent

María Angélica

Stayed 1 night in Nov 2023

10/10 Excellent

steven

Liked: Staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Oct 2023

10/10 Excellent

Ben

Stayed 1 night in Oct 2023

10/10 Excellent

Rachel

Stayed 1 night in Oct 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Luciana

Stayed 1 night in Oct 2023