Pro: A block away from Grand Central Station, so subways were always close. Checked in rapidly. Bed very comfortable. Quiet at night. Very nice top floor lounge with water, coffee, tea and views of surrounding city. Three working elevators, little wait time. Lots of dining options close. Theaters close as well.
Okay: We were told room wouldn't be made up unless we asked. After 3 days it needed it, but somebody came to make it up without asking. So fine.
Con: Minor stuff. Hot water takes as much as 5 minutes of wasted running to get hot. The room is tiny for 2 people. We didn't come to town to sit in the room, so it didn't really bother us, might bother someone else.