Ratings based on 763 Verified Reviews

4.4 out of 5
87% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Great Central Location

Posted 17-Aug-2017
Pros: Stylish and modern, great location
Cons: A little bit of TLC in the public areas - a few scuffs here and there. Nothing major and not enough to put us off going back - but you did ask!!
Location: Central and easy access to everything Edinburgh has to offer!
A good hotel for exploring the city - really friendly staff and plenty of space. A lovely private garden which is a nice escape from the bustle of the city. Our room was spacious and comfortable with a great bathroom. The walk in shower was large and had great water pressure. Breakfast was plentiful with lots of choice - including a good cooked veggie option. I'm not sure how good this place would be for those with mobility issues - there are lots of stairs - I'm sure there are rooms with good access but it's probably worth a check if this is something you need. This is a great place for couples looking for a city break.
3 out of 5
by A verified traveller from miami

noice

Posted 12-Jul-2017
Pros: personal
Cons: separate breakfast for groups we did not have a breakfast because the group was taking the whole restaurant we were not allowed
Location: all close by
noise from ball room all night shortage of cleaning stuff room were not cleaned till 4 pm
2 out of 5
by A verified traveller

5 stars I think not

Posted 05-Jul-2017
1. No umbrellas in Scotland, I thought it rains 2. Learn the map or you will get stuck in a service elevator - building layout strange 3. Staff does not know the train schedule 4. Didn't make up the room 5. Smoker in our room even though non smoking And this is in 36 hours 6. Bsthrpom off lobby? Who n eds one 7 minute walk Clearly needs work
4 out of 5
Recommended
for Everyone
by A verified traveller from seattle

Great hotel but...

Posted 02-Jun-2017
Pros: The location, staff and rooftop garden.
Cons: Bathroom space.
Location: Broughton Street is full of great restaurants and the hotel is located next door to a cinema and theater.
This hotel is centrally located and in a beautiful monument with an amazing rooftop garden. The rooms are nice, the staff is very friendly and helpful, and the rooftop garden is an added plus. My only negative was the non-functional layout of the bathroom. There was no counter space for toiletries and no shower caddy for anything but soap.
5 out of 5
by GERARD

This traveller left a rating score only Posted 23-May-2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 19-May-2017
The hotel is great and I enjoyed my stay. The reception has only check in facilities. To use a toilet you have to go to the third floor where the bar is located. Had twin beds in my room and they were very small single beds that did not fit the quality of the hotel. Very good location.
5 out of 5
by Michael

Posted 15-May-2017 on Hotels
Tip top!
5 out of 5
Recommended
for Everyone
by A verified traveller

Welcoming hotel with easy transport links

Posted 24-Apr-2017
Lovely welcoming hotel, great location with easy transport links - tram stop to airport just across the road and taxi rank right outside. Main shopping area is walkable. We stayed in a twin room, spacious and clean with view of the garden terrace. We had afternoon tea in the brasserie and a drink in the snug bar during our stay. Really friendly and helpful staff. Would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Edinburgh

Excellant location

Posted 24-Apr-2017
We found that the staff were extremely helpful and the location and standard of the hotel was excellant.
3 out of 5
by A verified traveller

A Good Hotel Which Needs To Be Refurbished

Posted 22-Apr-2017 on Hotels
POSITIVE: 1. The staffs are friendly 2. The breakfast is good 3. The location of the hotel is strategic NEGATIVE 1. The carpet of the room needs to be replaced. 2. The bed sheet is dirty