Ratings based on 462 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveller from New York

Excellent stay in a beautiful hotel

Posted 10-Jul-2017
Located in a plush neighborhood (West End) not far from good restaurants, this hotel offers good accommodations, in an old English style with excellent service. We stayed there for 4 nights (junior suite with nice view) and loved it. The hotel restaurant has excellent food.
5 out of 5
Recommended
for Everyone
by A verified traveller

Quiet location so idyllic.

Posted 06-Jul-2017
Lovely place. Very quiet. Loved our room. Can't fault them. Fantastic breakfast.
3 out of 5
by A verified traveller from London

A tired hotel, in need of refurbishment

Posted 27-Jun-2017
Pros: We liked the complimentary water, mints and shortbread in reception
Cons: Better toilet paper for one thing, and a realistic charge for the car park given that we have paid to stay
Location: Well situated in the West End, walking distance to Princes Street
We were not welcomed well on arrival and an overnight charge of £15 for the car park was outrageous. The bathroom in our room was old fashioned and basic. The whole hotel needs a facelift. The stair carpet is worn for instance. The standard room tariff was breath taking, thank goodness we did not pay anything like it. Breakfast was also overpriced. We will not be returning
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel

Posted 27-May-2017
Great hotel within walking distance to all attractions
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto ON Canada

Nice hotel within walking distance of city centre.

Posted 04-May-2017
Pros: It was unique and the room was very welcoming and pleasant.
Cons: Something to prevent the room doors from slamming. A switch to turn off the bathroom fan.
Location: It was within 10 minutes walk of the Main Street so very close to everything but also in a quiet area.
The hotel was smaller and unique compared to the usual hotel chains. I found the room very comfortable and pleasant to be in. There was occasionally some noise from doors slamming in the halls and I found the fan in the bathroom that was continuously running slightly noisy but was fine when the bathroom door was closed.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel within walking distance of castle.

Posted 03-May-2017
Pros: location, size of the room.
Location: We loved that we could walk to the castle and eat in just a few minutes.
Very nice hotel and accommodations. The room was very spacious and comfortable. We enjoyed being able to walk right into town and get a bite to eat or to just tour the city. Very nice stay!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Apr-2017
Excellent value. I loved the location. The restaurant is first class! I will be back.
4 out of 5
Recommended
for Everyone
by A verified traveller from GB

Lovely hotel

Posted 28-Mar-2017
Lovely hotel would definitely go again a nd recommend to others. Nice location 10 minute stroll from Princes Street and gardens and 25 minutes from Royal Mile and castle. Hotel staff friendly and helpful. Clean hotel and food especially evening meal(steak) the best I've ever tasted. Great weekend all round.
5 out of 5
by Agnes

Wonderful stay

Posted 27-Mar-2017 on Hotels
On arrival we were upgraded, the room was large and very comfortable. Hardly heard any noise. We have stayed here before and will be back
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Quiet hotel with easy walk to the city centre

Posted 18-Mar-2017
Pros: The position of the hotel was excellent. Quiet, but within easy access of the main city centre. We could walk everywhere.
We stayed for three nights in March. The hotel was fairly quiet and the hotel staff very accommodating. We did not have any meals except for the continental breakfast buffet which was quite sufficient with juices, fresh fruit and yoghurt. Toast, croissant, pan au chocolate and decent enough coffee. Ham and cheeses and large fresh bread rolls. Our room was large with a super king bed facing the front. All was neat, clean and in good condition.