Double Room, Non Smoking | Free WiFi
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Reviews of Royal Inn of New Orleans

2 out of 5
Royal Inn of New Orleans
4950 CHEF MENTEUR HIGHWAY, New Orleans, LA

Reviews

6.0
Rating 10 - Excellent. 10 out of 61 reviews" "
Rating 8 - Good. 12 out of 61 reviews" "
Rating 6 - Okay. 18 out of 61 reviews" "
Rating 4 - Poor. 6 out of 61 reviews" "
Rating 2 - Terrible. 15 out of 61 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities
There was a used condom on my bedside table
Stayed 2 nights in Feb 2024

6/10 Okay

anthony

Liked: Staff & service
Disliked: Amenities
The owner was nice. You get what you pay for.
Stayed 4 nights in Feb 2024

10/10 Excellent

Keaira

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good Stay!
Hotel was nice. Hotel was in fair condition. Staff and service was good. OverAll stay was good I would recommend this hotel
Stayed 1 night in Feb 2020

2/10 Terrible

Jazz, Atlanta

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom smelled horribly. The mattress had awful stains. The shower sprayed water everywhere. We were not provided with enough towels and rags.
Stayed 1 night in Feb 2020

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Fast trip to NOLA, the room was fine.
Stayed 1 night in Feb 2020

2/10 Terrible

T, NJ

Travelled with family and small children, Business traveller
Disliked: Cleanliness, property conditions & facilities
The property was at the end of the road and was filled with people who looked like they were up to no goood. It was very sketchy and cost three times as much as it should have. When we opened the blind written on the inside was “c*m dump”. The bed was lumpy and looked liked it had gotten a lot of use in its lifetime. When speaking to some of the locals they were mortified that I stayed there. They it was a notorious sex motel and drug area. I was told to make sure I don’t bring home bed bugs, which were most likely there. Needless to say, I’m very disappointed and will most likely never use Expedia again. You would think your agents would look at the reviews and ratings when one orders a room via telephone. I never got the chance to look at any reviews but I can bet my last dollar that there are no good ones.
Stayed 1 night in Feb 2020

10/10 Excellent

Scarlett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Scarlett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
This property it was sooooooo hard to find. They charge my credit card with out present it. I gave them other credit card tu charge and they will have to refund the transaction. They ask for a taxi that never came. Room was Good. Vary resraurant and stores near.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very clean. Nice stay. Great price. Will stay again.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner was very nice and professional. Gave us a room with a new bed, only thing is i wish the internet there was better.
Stayed 1 night in Oct 2019

6/10 Okay

Bradley

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, the staff was friendly, and the checkin was fast
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Disliked: Room comfort
No frills, but ok
OK, this is a budget motel, don't expect 5 stars. That being said the room was clean -- in fact it was sterile; I think they just bleached the whole floor before we got there as the place smelled of disinfectant and Clorox. It was expensive for a motel, but that's New Orleans for you. Local area is sketchy, however parking was good.. Uber rides are pricey too. But, it served its purpose and on the whole was not bad. I've stayed in many places that were 10 times worse. Staff was friendly and offered up suggestions for dinning.
Stayed 1 night in Jul 2019

4/10 Poor

Cruz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very dirty, the sheets were so nasty I had to run to Walmart and buy a set
Stayed 1 night in Jul 2019

10/10 Excellent

Tanequa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great I enjoyed the room and the area is surrounded by stores, fast food and on the transit line
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Orbitz did not hve a room reserved for me but hotel made room.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
The clerk at the front desk was all too happy to take my money but then stated he didn’t have change so he got to keep what was supposed to have been given back. The room was FREEZING and I had no access to turn any heat on. I had to heat the room using the shower. The sheets weren’t stained but had plenty of dust and loose dirty on them. The sign mentioned cable tv, I got ONE channel and I wasn’t even able to control the volume. I was lucky to find an available room in a pinch but this motel needs some serious help.
Stayed 1 night in Mar 2019

2/10 Terrible

tenisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t stay here guys were outside with guns I had my small kids with me they didn’t want to refund me my money I canceled the room 9 minutes after I booked it.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
The price was fair. They held my room for my late arrival. No clothes iron. Knocking on my door well before check-out time.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honestly, it looks sketchy but it’s really not bad on the inside. It was clean and the bed is really comfy.
Stayed 1 night in Mar 2019

6/10 Okay

Micheal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service
Average
I stayed here for Mardi Gras & it is the average motel. You get what you pay for. Overall service was very good and I can’t complain too much for it was a good place to sleep after a long day.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The non smoking room smelled of smoke and the smoke detector was missing.
Stayed 2 nights in Mar 2019

6/10 Okay

Zuofen

Stayed 4 nights in Feb 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Three days in New Orleans. Motel was adequate, deserving of 2 *. Intermittent Wi-Fi was a little troubling. Close to downtown French Quarters
Stayed 3 nights in Jan 2019

2/10 Terrible

Tyesha, Mobile, Al

Disliked: Cleanliness, property conditions & facilities
The room had bed bugs in it and we left at 3:30 in the morning don't ever go there.
Stayed 1 night in Oct 2018

8/10 Good

Erin

Liked: Cleanliness, property conditions & facilities, room comfort
Great for the price
This was a comfortable, clean, and quiet room. We had a mini fridge and microwave in the room. The location is close to UNO and within walking distance of public transit to the French Quarter. You will have to ask for extra towels, as we were only given 1 for 2 guests, and they were reluctant to give 2 keys for the room. The clerk did notice and tell me about a low tire on my car! For the price, it was nicer than anticipated, so you can save money for tours and restaurants.

6/10 Okay

AUBREY

Disliked: Property conditions & facilities, room comfort

8/10 Good

Good Enough, Oklahoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Found One
There was cancellation at the last minute in which I grabbed within 60 seconds. Hotel overall was a place to lay our heads and shower... Literally...... Thank you for the Hospitality!!!! :-)
Stayed 2 nights in Apr 2018

10/10 Excellent

Leul, silver spring,maryland

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The front desk when we checked they quickly it’s just taking longer
Stayed 1 night in Feb 2018

4/10 Poor

MARIE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Just don't
We desperately needed a room, since we at the last moment decided to celebrate new years in New Orleans. Royal Inn could accommodate us so we had to take it. I honestly can't even sit here and write a review without laughing a bit. It was just so absurd. We got a "non-smoking" room which either had just been converted from a smoking room og previous guests just didn't care about labels. Everything smelled like nicotine, even the sheets (and our hair and PJ's when we woke up the next morning) and the smoke detector was covered with a plastic bag - very safe. The bathroom was very dirty, instead of a bath mat they had just placed a piece of paper on the floor, because who needs anything else. The neighbourhood was less than charming - the guy in front of us in the check in line just needed an "hourly room". I think that gives the idea. Can't say anything bad about the service though - they were welcoming, had a smile on their face and let us check out late.
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next to an abandoned building in the ghetto
Shady characters roaming around property. Located next to an abandoned crumbling high rise in the ghetto. If I didn't know better I would have thought this was a "by the hour" motel where you take a hooker.

6/10 Okay

royal in of new orleans

typical hotel room.

6/10 Okay

Renee

Disliked: Cleanliness, staff & service, room comfort
Not the worst hotel but not the best
The hotel was ok. I'm in NOLA a lot but never stayed here. The Wifi was spotty and the business center had no printer and their internet browser definitely had some kind of virus. They kept blaming it on "me not knowing what I was doing" and I found that rude. They could try to do some customer service training to avoid those types of things. They also still had a Christmas tree up, which every child that walked into the lobby pointed out. If it had been Mardi Gras themed nobody would've been bothered but it was odd. The bathroom in our room wasn't as clean as it should have been either and we had no iron. The phone to call down didn't really work (they couldn't hear me) so I just went out wrinkled. Not a bad stay but definitely not great.

6/10 Okay

Verified traveller

It Served the Purpose
Had the last room within a few miles of Voodoo Fest 2016 at a decent rate. It was not the Ritz but we didn't expect it to be and had no complaints. It served our purpose.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
small inn of New Orleans.
small room no place to hang your dress clothes. parking area to compact no room to turn around vehicles around.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a motel I not can recomend. Bad service and even the toilet was loose from the floor. I can not understand how they can charge this much for a room.

6/10 Okay

Kristine

Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

10/10 Excellent

Christian, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
The staff at this hotel was really nice! My room was spacious and clean. Would use again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
ok hotel, bad pet odor.
The bathroom was clean The bed was noce. The room smelled with bad pet odor. The floor was wet in spot by refrigerator and ruined some of my clothes I left there with bad pet odor.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good
The front desk managers were very accommodating and helped us get a taxi to the port for a cruise. The room could use updating and had a stale smell. There was no shampoo provided, which was odd. For a one night (cheap in NO) stay, it was just fine.

2/10 Terrible

John, Longview, TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stench of Cigarettes
We booked a non-smoking room and (being non-smokers) were more than happy to know that all smoking was banned. Then we got to the room. It reeked of cigarette stink. The excuse given was that "other guests in the past" must have smoked in the room. Insufficient. They sprayed some air freshner (it stunk as well) and lit a candle. No offer of refund, no discount, nothing else offered. Each day we came back after being out for the day the stink was back. I noted this deliberately to the manager. Again, no discount offered. Combining this with the bad neighborhood and generally poor condition of the place... it is best avoided. We will NOT be back.

6/10 Okay

Verified traveller

Liked: Room comfort
Very affordable
I enjoyed the stay and the place was actually nice for the price. The only real issue I had was when I saw a roach crawling in the room .

10/10 Excellent

Chillette, Austin Tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They Rock!$
The stay was GREAT!! The employees was nice and friendly, they cleaned the room both days and also had a driver(Best Driver ever) very sweet and made sure he drove safe, that took us to and from our location which helped save a lot of time. Not to forget the location of the hotel is right by every store and food place you can think of and the BEST PART IT'S ONLY 5 miles from French Quarters and Bourbon St, We would definitely be going back!!!