Ratings based on 563 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 13-Aug-2016
our room was wonderful and the view was great, we enjoyed the staff. they were all very kind and respectful as well as helpful. I would recommend this hotel to everyone. overall it made our vacation a wonderful experience. thank you
Comment from Hotel Management
19-Aug-2016 by Trista C, Hotel Management
Dear Anonymous, Thank you for taking the time to share your wonderful feedback with us, we will be sure to let the staff know your comments, I am certain they will be delighted! We look forward to hosting you again! Sincerely, Trista Chauvin Senior Rooms Operations Manager
5out of 5
by A verified traveller

Posted 09-Aug-2016
stayed there to be close to White Linen nights. Very nice staff, check in check out, valet parking. All excellent.
Comment from Hotel Management
19-Aug-2016 by Trista C, Hotel Management
Dear Anonymous, We are so happy to hear that you enjoyed your time at our hotel for such a fun event in our lively city! We hope that we have the opportunity to share this experience with you again next year! Warm Regards, Trista Chauvin Senior Rooms Operations Manager
3out of 5
by A verified traveller

Nice hote

Posted 18-Jul-2016
Not very friendly staff. Hotel was clwan and comfortable. Parking too expensive and no free parking available
Comment from Hotel Management
19-Jul-2016 by Trista C, Hotel Management
Dear Anonymous, Thank you for sharing your feedback with regards to your recent stay. Our goal is always to ensure our guests are completely satisfied and will share this feedback for continued improvement. We hope to have the opportunity to host you in your future travels. Warm Regards, Trista Chauvin Senior Rooms Operations Manager
3out of 5
by A verified traveller

This traveller left a rating score only Posted 17-May-2016 on Hotels
4out of 5
by A verified traveller from London UK

A very convenient hotel.

Posted 13-May-2016
Pros: The hotel situation was within easy reach of all the city had to offer.
Cons: Please provide a link to WiFi without the extra charge would have been a huge improvement.
Location: Within easy reach of the main centre of town. The river and major tourist attractions was first class.
Nothing wrong with the hotel, but not to have a FREE Wifi was a shame. One would have thought that a hotel of this class would have provided WiFi free to guests meant that guests had to go to a cafe in order to have a connection. Even if a small charge was added to the room rate would have been acceptable.
5out of 5
by Martin from Margie & MaryNell from Warrenton VA

Marriott staff is great!!

Posted 10-May-2016 on Hotels
We had a marvelous time eating nearby the hotel with concierge recommendations; good show at Convention Center--very convenient location. I had ordered up a small refrigerator and my bottle of sparkling water broke open. The housekeeper, Marie, did an excellent job of cleaning up the mess and then Anthony, the bellhop, brought up a new bottle of sparkling water and turned the refrigerator down. So nice, so hospitable....can't tell you how good it made us feel. Compliments to your staff--impeccable!
Comment from Hotel Management
09-Jul-2016 by Trista C, Hotel Management
Dear Martin, We are ecstatic to hear that Marie was able to do such a wonderful job assisting you! We did recognize her in front of her peers and she was absolutely delighted! Thank you again for sharing this with us. Warm Regards, Trista Chauvin Senior Rooms Operations Manager
5out of 5
by A verified traveller from tx

Nice hotel and across from convention ctr

Posted 03-May-2016
Great customer service, clean rooms, excellent food in the hotel restaurant. So conveniently located right across the street from convention ctr. Loved the Starbucks located right off the hotel lobby. Would stay again!
Comment from Hotel Management
08-Jul-2016 by Trista C, Hotel Management
Dear Heather, We are so pleased to hear you enjoyed your stay here at the New Orleans Downtown Marriott at the Convention Center! Our location and amenities are certainly hard to beat! We look forward to seeing you again when your travels bring you back to our beautiful city! Sincerely, Trista Chauvin Senior Rooms Operations Manager
5out of 5
by Trinette

This traveller left a rating score only Posted 03-May-2016 on Hotels
4out of 5
by Darryl

Great Location

Posted 02-May-2016 on Hotels
Beds most uncomfortable - everyone is different but it hurt my back to sleep on them.
5out of 5
by A verified traveller from Houston TX

Great service from valet to bar service.

Posted 01-May-2016
In NO for vessel christening and jazz festival. Best service of any hotel in the New Orleans area. Valet service is off the charts in excellence. Convention center is across the street and easy access to interstate. Food and bar service on top of their game!