I received the wrong room, then charge an extra 50.00, for the room, some staff was helpful some not,
Comment from Hotel Management
11-Apr-2018 by Senior Rooms Operations Manager, Hotel Management
Dear Guest, thank you for your review. We are sorry for the issues you had with your reservation and regret the inconvenience it caused. Your feedback is of utmost value, and we will use it as a training tool to improve our customer service further. Please consider choosing us again so we can accommodate you better.
John D. Foster,
Senior Rooms Operations Manager