Ratings based on 572 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
by A verified traveller
Great for boarding your cruise
Posted 20-Sep-2016Located in close proximity to everything. The view is amazing. I actually watched "MY SHIP COME IN"
by A verified traveller
Posted 13-Sep-2016
Pros: Location, Staff, and the room was great.
Cons: The only thing I didn't really like was the valet/parking cost. There is no parking at the hotel, so that is your only option and it's costly.
Location: It is in a great spot - right across from the Riverwalk and within walking distance of almost everywhere.
Was in town for a concert, so only stayed two nights. Everyone was extremely friendly and helpful, and the room was comfortable. Definitely recommend staying here.
Comment from Hotel Management
23-Sep-2016 by Trista C, Hotel Management
Dear Anonymous,
Thank you for staying with us and mentioning great things about our staff and rooms! I shared your feedback with our team and they are thrilled to hear you enjoyed your experience! We look forward to seeing you the next time you are in New Orleans.
Sincerely,
Trista Chauvin
Senior Rooms Operations Manager
by A verified traveller from Rockville, MD
Nice hotel
Posted 06-Sep-2016Overall the hotel was nice. Staff was friendly and helpful. Our bathroom sink was clogged when we checked in but we reported it to the front desk and it was resolved quickly. The one down side which is not the hotels fault is its a little further than expected it to be but was manageable.
Comment from Hotel Management
10-Sep-2016 by Trista C, Hotel Management
Dear Marcos,
We are thrilled to hear that you enjoyed your time and experience at our hotel. I have shared this with our staff and they were delighted to know that they were able to help quickly resolve this issue for you. We hope to see you again when your travels bring you back to New Orleans.
Sincerely,
Trista Chauvin
Senior Rooms Operations Manager
by A verified traveller
Posted 04-Sep-2016
great stay clean room. Everything about the stay was good. The hotel had a coffee shop in the lobby which was nice.
Comment from Hotel Management
10-Sep-2016 by Trista C, Hotel Management
Dear Anonymous,
Thank you for taking the time to share your experience! We are so happy that you enjoyed your stay and hope to see you again in the future!
Warm Regards,
Trista Chauvin
Senior Rooms Operations Manager
by A verified traveller
Convenient to everything
Posted 03-Sep-2016Wonderful was there on business and the hotel was very accommodating to our needs.
Comment from Hotel Management
04-Sep-2016 by Trista C, Hotel Management
Dear Wendell,
Thank you for your kind words! We look forward to hosting you again when your travels bring you back to New Orleans.
Warm Regards,
Trista Chauvin
Senior Rooms Operations Manager
by A verified traveller
Posted 13-Aug-2016
our room was wonderful and the view was great, we enjoyed the staff. they were all very kind and respectful as well as helpful. I would recommend this hotel to everyone. overall it made our vacation a wonderful experience. thank you
Comment from Hotel Management
19-Aug-2016 by Trista C, Hotel Management
Dear Anonymous,
Thank you for taking the time to share your wonderful feedback with us, we will be sure to let the staff know your comments, I am certain they will be delighted! We look forward to hosting you again!
Sincerely,
Trista Chauvin
Senior Rooms Operations Manager
by A verified traveller
Posted 09-Aug-2016
stayed there to be close to White Linen nights. Very nice staff, check in check out, valet parking. All excellent.
Comment from Hotel Management
19-Aug-2016 by Trista C, Hotel Management
Dear Anonymous,
We are so happy to hear that you enjoyed your time at our hotel for such a fun event in our lively city! We hope that we have the opportunity to share this experience with you again next year!
Warm Regards,
Trista Chauvin
Senior Rooms Operations Manager
by A verified traveller
Nice hote
Posted 18-Jul-2016Not very friendly staff. Hotel was clwan and comfortable. Parking too expensive and no free parking available
Comment from Hotel Management
19-Jul-2016 by Trista C, Hotel Management
Dear Anonymous,
Thank you for sharing your feedback with regards to your recent stay. Our goal is always to ensure our guests are completely satisfied and will share this feedback for continued improvement. We hope to have the opportunity to host you in your future travels.
Warm Regards,
Trista Chauvin
Senior Rooms Operations Manager
by A verified traveller from florida
Nice hotel
Posted 26-Jun-2016All good, close to the cable car, far from the noise of bourbon street
Comment from Hotel Management
26-Aug-2016 by Trista C, Hotel Management
Dear Weekend Tourist,
The New Orleans Downtown Marriott at the Convention Center certainly is centrally located in the Warehouse District, a location that can't be beat! Steps away from many award winning restaurants, tourist attractions, and only a short stroll to the vibrant sounds and sights of the French Quarter. We look forward to seeing you again; 'Laissez Les Bons Temps Roulez!'
Trista Chauvin
Senior Rooms Operations Manager
by Kevin
Posted 21-Jun-2016 on Hotels
