we arrived as a big family and were dealt with superbly on check in …rooms were very good . Staff were very friendly and helpful , breakfast was average and the evening dining experience was ok without being anything to write home about .
The gym and spa are small
Overall this is a lovely hotel in a beautiful setting but maybe hanging on to its 4 star status by a thread
Family friendly, warm, caring, interested, hard working and diligent staff made our trip. The crèche was lovely with capable warm caring nannies. The spa was lovely and offered a range of fab
The hotel sits mid forest between a clump of trees and a railway halt...an oasis in a fairly flat landscape. A welcome sight on a wintry night. We stayed for 4 nights in the new extension and had a very nice time. We were welcomed with cheery helpful staff who were happy to sort out any query we had. There was a good choice for breakfast in the hotel and again the staff were excellent. In the evenings we ate at both the Drift Inn and the Hotel where served good food at different levels of comfort with prices to match. The staff in both were very good.
The room was very nice...clean, spacious and modern. One issue (and not for the first time in many hotels I have reviewed) there was no grab-rail over the bath...essential for wobbly older folk, children and those with some walking difficulties.
Overall we had a good stay...the beds are indeed firm, not to everyone's' taste but then neither is soft!
Cheery log (quality) effect fires in the lounge and dinning arrears with Christmas decorations made the hotel feel comfortable.
I guess the elephant in the room for 2015 is communication. No phone signal from my provider in the room (went to the car park for urgent calls). Wifi was indeed slow, but like everywhere, we are all waiting for Hi speeds to arrive in rural areas, I suspect the Hotel is doing the same.
There is noise from the railway nearby but its not too intrusive....have a long walk and get really tired, you will not hear the trains!
We would go and stay again.
Traveller from Gloucestershire
In the middle of a vast open heathland by the village of Beaulieu, this former coaching inn offers a peaceful New Forest …More
"Pleasant hotel ideal for New Forest and Lymington"
This hotel is under new private ownership following years of decline. The restaurant and bar have recently been refurbished to a very high specification and there still appears to be much work planned for the future. Once complete there is no doubt this will be a very comfortable and desirable hotel.
I believe a number of the rooms have already been refurbished but we had one that although spacious, clean and comfortable was very tired, especially the bathroom but that was all reflected in a discounted price.
The restaurant menu had a good selection of food and wine and the service was very good. The modern bar is a feature and there is a very comfortable seating area. the décor is of a very high standard.
There is no doubt that with the money already invested and with the continuing refurbishment this hotel will become very popular.
The New Forest covers 144 square miles of unspoiled heath and woodland where ponies, donkeys, deer and cattle still roam freely. It is best explored by bike or on foot. Beaulieu is home to the National Motor Museum and a stately home of monastic origins. Picture-postcard villages include Burley, Brockenhurst and maritime Buckler's Hard. The area's attractive little 'capital' Lyndhurst is home to the New Forest Museum and Visitor Centre.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.