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Reviews of Burley Manor

4 out of 5
Burley Manor
Ringwood Road, Burley, Ringwood, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 140 out of 235 reviews" "
Rating 8 - Good. 66 out of 235 reviews" "
Rating 6 - Okay. 14 out of 235 reviews" "
Rating 4 - Poor. 10 out of 235 reviews" "
Rating 2 - Terrible. 5 out of 235 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from The Burley Manor Team on 8 Apr 2024
Hi Paul. Thanks for leaving a review for us. We hope to see you again soon! Kind regards.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from The Burley Manor Team on 8 Apr 2024
Thank you so much for taking the time to leave a review for us. We're looking forward to your next visit. Kind regards

10/10 Excellent

Sam

Stayed 2 nights in Feb 2024
Response from The Burley Manor Team on 8 Apr 2024
Thank you for leaving us a review Sam, we're looking forward to welcoming you again in the future. Kind regards

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Helen on 9 Apr 2024
Thank you for giving us 10/10

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Dinner and breakfast were very good indeed
Stayed 1 night in Dec 2023
Response from Helen on 9 Apr 2024
thank you we are so pleased you enjoyed your stay

10/10 Excellent

James

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel in the New Forest. Room was in the eaves, so styled but not high ceilings. Lovely bed and bedding and the most helpful staff. Fab stay for one night with friends. Will stay again.
Stayed 1 night in Nov 2023
Response from Helen on 9 Apr 2024
Thank you for your review, we look forward to your next visit

2/10 Terrible

Kathryn

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Birthday
Hotel is shabby and needs updating in some areas. Staff poorly trained
Stayed 2 nights in Nov 2023
Response from Helen on 9 Apr 2024
Thank you for your comments, I am sorry you found the hotel shabby, we are constantly painting and renovating all areas, I'm sorry you were disappointed.

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Lovely rooms, great food and the staff couldn’t have been nicer and friendlier. We will be back !!
Stayed 1 night in Oct 2023
Response from Helen on 9 Apr 2024
Thank you, we hope to see you again soon

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent old property, everything you’d want from an older place. Lovely gardens, variety of comfortable indoor and outdoor seating. Great bar tender, great cocktail . Topped off with a hhherd of deer wondering in the garden.
Stayed 1 night in Sep 2023

8/10 Good

Owen

Travelled with partner
Liked: Staff & service, amenities
Great location. Bathroom smelt of damp wood. Some stains on carpet. Some Restaurant seats torn and stained Generally ok, but would expect better for the price paid.
Stayed 1 night in Sep 2023

2/10 Terrible

Philip

Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely hotel in a beautiful location. Unfortunately the stay was ruined by a party taking place at the venue and the noise was way too loud. I have stayed at the hotel before when they have held wedding receptions and they do forewarn you when these are happening, but it was never as bad as this. It was impossible to relax in the room, let alone sleep so I decided to leave at 9pm
Stayed 1 night in Sep 2023

8/10 Good

Victoria

Liked: Cleanliness, staff & service, room comfort
Nice hotel but take earplugs!
Nice hotel, a little shabby around the edges in places but nothing serious, just an old building. Room was lovely, overlooking gardens, bathroom was great, lovely a spacious, bed was comfy and huge. Breakfast was delicious and drinks at the bar were good but expensive. Two things let it down for me, one the soundproofing between rooms was shocking, the people in the room next to us were not being overly loud but we could hear them all night. It's not the hotel's fault that they talked and laughed all night, literally all night, but it did not make for a relaxing stay. Other thing was the availability of general items at breakfast, no yoghurt, no pastries, no bread, no glasses for juice. The cooked breakfast that was ordered was delicious but sometimes you want a slice of toast too! Considering everyone is asked what time they would like to have breakfast, it was disappointing that they weren't more prepared. Otherwise it was a nice place
Stayed 1 night in Sep 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great stay
Stayed 1 night in Aug 2023
Response from Andrew on 10 Oct 2023
Hi Linda, Thanks for your lovely review. We hope to see you again sometime!Kind regards,

6/10 Okay

Catriona

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Beautiful old building and stunning location
Stayed 1 night in Aug 2023
Response from The Burley Manor Team on 9 Aug 2023
Hi Catriona, thank you for your lovely comments. We hope that you return. Many Thanks,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable weekend break
Lovely stay, staff were very helpful. Beautiful hotel. Breakfast was excellent - tasty and varied. Dinner was good, albeit quite expensive. Only slight negative was that there was quite a lot of noise from a wedding party on Saturday evening, until midnight. Would recommend and would definitely come again.
Stayed 2 nights in Jul 2023
Response from The Burley Manor Team on 20 Jul 2023
Hi Robert, Thank you for your wonderful review. We are glad that you enjoyed your stay with us here at Burley Manor. We hope to welcome you back on a quieter evening next time. Kind Regards,

4/10 Poor

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Lovely hotel in beautiful setting. Shame you have to stipulate breakfast time, fit you in when suits them. Woke up early and had to hang around. Restaurant not good lovely staff doing their best but not enough of them. Long waits for food which wasn’t good when it did arrive. Even cheese & biscuits wrong - stale crackers!
Stayed 1 night in Jul 2023

4/10 Poor

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful county Hotel
Beautiful hotel I would recommend to stay there but I stayed in room 23 and a few doves have settled on the flat roof above I was up with doves at sunrise. I did recommend the hotel staff maybe stay in the room to understand the disruption this causes to a paying guest… but got quite a blank response - highly recommend this hotel do not settle with room 23! Also book dinner we got there and there was no room for dinner.
Stayed 1 night in Jul 2023
Response from The Burley Manor Team on 20 Jul 2023
Hi Emma, thank you for leaving your review. We are glad that you enjoyed your stay with us. We are sorry that you was disturbed by the birds that live around the hotel, we can provide you with a quieter room on your next visit. Kind Regards,

6/10 Okay

Simon

Had a pleasant stay.
Stayed 1 night in Jun 2023
Response from The Burley Manor Team on 20 Jul 2023
Hi Simon, we are thrilled to hear that you had a pleasant stay with us. We look forward to your next visit. Kind Regards,

4/10 Poor

pamela

Business traveller
Liked: Cleanliness
Nice setting great carpets
Stayed 1 night in Jun 2023
Response from The Burley Manor Team on 20 Jul 2023
Hi Pamela, we are glad that you enjoyed your stay with us, and that you enjoyed our carpets. Kind Regards,

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Went to stay for a family wedding. Fabulous service from all the staff. Hotel rooms a little dated but far outweighed by wonderful catering and venue.
Stayed 2 nights in May 2023
Response from Matthew on 11 Jun 2023
Hi Karl, thank you for your wonderful review. We are glad that you enjoyed your stay with us and look forward to your next visit. Kind Regards, The Burley Manor Team

8/10 Good

david

Liked: Cleanliness, staff & service, room comfort
Great location for New Forest
Burley Manor is great location for exploring New Forest. The manor is a grand old building with great views. The decor is a bit tired in rooms but the setting more than makes up for this.
Stayed 2 nights in May 2023
Response from Matthew on 11 Jun 2023
Hi David, we are delighted that you enjoyed your peaceful stay with us out in the New Forest. We look forward to welcoming you back to the Manor. Kind Regards, The Burley Manor Team

8/10 Good

Lorraine

Liked: Cleanliness, staff & service
It was incredibly peaceful, comfortable and welcoming
Stayed 2 nights in May 2023
Response from The Burley Manor Team on 23 May 2023
Hi Lorraine, thank you for your lovely comments. We are glad that you enjoyed your stay with us, and we look forward to your next visit.

8/10 Good

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from The Burley Manor Team on 15 May 2023
Hi Salvatore, thank you for your great rating. We hope that you enjoyed your stay and look forward to welcoming you back again soon.

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from The Burley Manor Team on 15 May 2023
Hi Angela, thank you for review. We are glad that you enjoyed your stay with us and look forward to your next visit.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff, lovely venue!
Stayed 1 night in Feb 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from The Burley Team on 12 Jan 2023
Thank you so much for your review, we hope to welcome you back again soon. Best wishes,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location and beautiful grounds. The accommodation was excellent and the staff extremely friendly and helpful.
Stayed 1 night in Dec 2022
Response from The Burley Team on 30 Dec 2022
Thank you for your review, we can't wait to welcome you back to the Manor again soon!

6/10 Okay

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mixed feelings
The room was spacious, if a little mixed up decor wise. Modern electrics, great coffee maker, nice bed; but Victorian wardrobe and hideous purple paint in the bathroom! The staff were very good, but the restaurant over lit and characterless. Food was good and again service was fine, but wine list didn’t make sense price wise. I knew several of the wines on offer, and some had a mark up of 2.5 times which you expect, but others had one on 4 times supermarket prices. Nothing wrong with the place, but we would not go back.
Stayed 1 night in Dec 2022
Response from The Burley Team on 30 Dec 2022
Thank you for your review, we're sorry to hear you had mixed feelings about your recent stay. We do hope that you will change your mind and we will have the opportunity to welcome you back to the Manor in the near future.

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely one night stay at burley Manor. Staff very friendly and helpful, especially the main reception. Will definitely be returning in the future. Thank you to all staff.
Stayed 1 night in Nov 2022
Response from The Burley Team on 30 Dec 2022
Thank you so much for your lovely review, we're delighted you enjoyed your stay and can't wait to welcome you back next time!

8/10 Good

CAROLINE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good New Forest option
It was better than anticipated as didn’t have huge expectations from reading previous reviews. The public rooms were cosy and breakfast had enough options. I did ask for well cooked poached eggs but they were runny so I couldn’t eat them. The Wifi didn’t work in my room on any of my devices so that was disappointing. Hopefully they will paint the window trim and fix some of the wear and tear in the bathroom to make it more appealing. I liked the refillable water bottles but a biscuit jar when we still have COVID?!
Stayed 1 night in Nov 2022
Response from The Burley Team on 30 Dec 2022
Thank you for your recent review and feedback. We hope to welcome you back to the Manor again in the near future.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Oct 2022

6/10 Okay

r

Liked: Staff & service
Could be wonderful
Stayed 2 nights in Oct 2022

10/10 Excellent

Marie Claire

Liked: Staff & service
Stayed 2 nights in Oct 2022
Response from Burley Team on 28 Oct 2022
Hi Marie, Thank you so much for your rating, we hope to welcome you to the Manor again soon. The Burley Team

8/10 Good

Emily

Stayed 2 nights in Oct 2022
Response from Burley Team on 21 Oct 2022
Hi Emily, We're glad you enjoyed your stay and hope to welcome you back to the Manor again in future. Burley Team

10/10 Excellent

Robert, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great country retreat. Well priced, friendly staff, in the heart of nature - what’s better than a G&T outside while watching the deer roam in front of you!
Stayed 2 nights in Sep 2022
Response from Burley Team on 21 Oct 2022
Hi Robert, Thank you so much for your review, we're delighted you enjoyed your stay. There certainly is nothing better than watching the deer roam in the neighbouring park whilst enjoying a drink on the terrace. Burley Team

8/10 Good

Verified traveller

Liked: Staff & service
Beautiful location, but room disappointing.
Beautiful location and stunning building. Sitting outside on the terrace was the best part. Bar staff weren't particularly great, unless you like more ice than drink! Room was a little tired, not as clean as expected, food was ok but overrated. Carpet and decor on corridors very worn. Most of the building looks very tired apart from what you see on entrance/ground floor. Expensive for what it is. Room was disappointing as we stayed in a deluxe room which wasn't really deluxe.
Stayed 1 night in Sep 2022
Response from Burley Team on 21 Oct 2022
Thank you for your review, we're so pleased you enjoyed our stunning location and beautiful views. We're sorry to hear you found the room slightly disappointing. We have a number of different room types available at the Manor including our very own Shepherd Hut and would love to welcome you back to the Manor in the future. From the Burley Team

8/10 Good

David

Stayed 1 night in Sep 2022

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Burley Team on 21 Oct 2022
Hi Josh, I'm so glad you enjoyed your stay, we hope to welcome you back again soon. The Burley Team

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was just one night. Receptionist was very welcoming. Room very well equipped & loved the character of it. Grounds were beautiful
Stayed 1 night in Aug 2022
Response from Burley Team on 21 Oct 2022
Hi Victoria, We're so glad you enjoyed your overnight stay. Thank you for your comments regarding your warm welcome and our reception team. We do hope to welcome you to the Manor again in the near future. From the Burley Team

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Lovely stay
Its incredible to be watching deer in such a peaceful, beautiful setting, whilst enjoying a cocktail! The hotel and grounds were lovely, however our room was way too hot and stuffy and we slept so badly, we didn't have breakfast included but were told we were unable to order a proper coffee the next morning which is a shame before a long journey. The pool was a lovely addition, however it isnt heated as advertised and much colder than nearby sea.
Stayed 1 night in Aug 2022

10/10 Excellent

Melanie

Stayed 1 night in Jul 2022

10/10 Excellent

Graham

Stayed 2 nights in Jun 2022

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Lovely hotel and staff Marilyn was exceptional. She really made sure we had all our needs taken care of. She is an asset to the hotel
Stayed 2 nights in Jun 2022

4/10 Poor

Matthew

Disliked: Staff & service, room comfort
Super location and great hotel. However, told of for arriving @ breakfast lo mins early and had to teachstaff
Stayed 1 night in May 2022

2/10 Terrible

Peter

Stayed 1 night in May 2022

8/10 Good

Frederick

Stayed 2 nights in May 2022

10/10 Excellent

Chieko

Liked: Staff & service
Beautiful settings and friendly service. We stayed only one night this time but we wouldn’t mind come back again.
Stayed 1 night in May 2022

10/10 Excellent

Lee

Stayed 1 night in Apr 2022

10/10 Excellent

Rosie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so lovely and helpful.
Stayed 1 night in Apr 2022