Ratings based on 513 Verified Reviews

4.4 out of 5
85% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic stay!

Posted 27-Jul-2017
The room was exceptionally clean and comfortable. The staff was more than accommodating, efficient and friendly. I would choose to stay here EVERY time without fail. It was the best hotel I've stayed in to date, ever.
2 out of 5
by A verified traveller

Super disappointing

Posted 21-Jul-2017
Thought this hotel would be a safe bet for a few nights for the family. Unfortunately, room smelled funny and was very outdated but worse than that, it was generally not at all clean. Tub had hair in it and trash in bin hadn't been taken out. I didn't even want to walk on the carpet in bare feet. Really off putting - staff were nice when I reported it and gave us a free breakfast the next morning but we chose to check out the next morning to go elsewhere...
4 out of 5
Recommended
for Everyone
by A verified traveller from Maryland

Nice hotel. Convenient to freeway.

Posted 10-Jul-2017
Pros: Above average accommodations for a hotel presented as a solitary option off the freeway.
Cons: Better management of the party noise coming from meeting rooms (it ended by 12am). With the hotel design not sure what could be done that works best.
Location: Not much. Appears to be a small municipal airport in the area but it's mainly a rest stop off I-95. Wilmington is 15 min away and Philly is 30 min.
Great stay for my son and me. Would consider staying there again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Tampa, FL

Passing through...

Posted 29-Jun-2017
Pros: The cleanliness.
Cons: Front desk was pleasant but could be improved. I think I would not have really noticed it had it not been for the exceptional standard of the hotel.
Location: We were just passing through so we didn't get to do anything nearby. The location was perfect though - easy access.
We were traveling from FL to CT and needed a hotel not too far from CT. We picked Sheraton Wilmington South based on reviews and were VERY satisfied. This hotel was beautiful but most importantly it was very clean! Our room didn't smell like a typical hotel room - it smelled fresh and clean. The sheets, pillows, towels and bathroom (most important things!) were all clean and fresh. The beds were also very comfortable - which never happens! We all wished that we didn't have to get up and hit the road so early - we wanted to stay in bed! The woman at the desk that checked us in was pleasant but not exceptional. That would be my only recommendation for improvement - to bring the level of customer service to the same exceptional standards of the hotel accommodations. Still...a near perfect hotel that I will remember for our next trip!
5 out of 5
Recommended
for Everyone
by A verified traveller

Well kept grounds and my room was amazing!

Posted 28-Jun-2017
Pros: Room, grounds and staff
Location: Convenient Wilmington location. Close to bridges
I truly had an amazing stay. The bed was comfortable and the room was very nice. Thank you for making my stay memorable!
4 out of 5
Recommended
for Everyone
by A verified traveller

Very nice place to stay

Posted 28-Jun-2017
Only thing I recommended they should have free complimentary breakfast
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel. Excellent location.

Posted 30-May-2017
Friendly staff, clean spacious room. Housekeeping was a little less than expected.
5 out of 5
Recommended
for Everyone
by A verified traveller from Fort Lee, NJ

Deluxe suite rooms recommended

Posted 18-May-2017
I have stayed at this hotel 5~6 times and almost always in a deluxe suite. It has large living room/bedroom separated by nice glass french doors and large bathroom with a jacuzzi. Hotel and the room is very clean and it's conveniently located near I-95. Most of my experiences there was perfect except during my last visit, the staffs service was less than acceptable. First they made me wait 15 minutes to check in when I was the only guest. Second they put me in the wrong room (standard room when I had paid for the deluxe suite) And lastly, the front desk manager didn't bother to offer apologies for their mistake... I will probably give them another chance, as everyone previous to the last trip was friendly and courteous.
4 out of 5
by James

Posted 25-Apr-2017 on Hotels
Air conditioning controls were twitchy... too cold or off... hard to get comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller from NJ

Stayed in their Deluxe Luxury Suite.

Posted 20-Apr-2017
Clean, spacious and well appointed room. Large bathroom with jacuzzy.