Get an overview of this hotelUpscale resort on the beach, with 3 outdoor swimming pools

Collecting Nectar Points

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Indoor pool
Business centre

Location

Nestled on the beach, this Via Costeira resort is within 1 mi (2 km) of Natal Convention Center, Praia Shopping and Craft Fair of Ponta Negra. Artesanato Potiguar Shops and Artesanato Villarte Shops are also within 2 miles (3 km).

Resort features

Catch some rays at the beach or spend the day relaxing at Serhs Natal Grand Hotel's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.

Room amenities

All 396 properties feature modern comforts such as LCD TVs with cable channels, along with free WiFi. Other amenities available to guests include balconies, 24-hour room service and minibars.

Hotel Amenities

Hotel Amenities

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with complimentary cabanas. At Serhs Natal Grand Hotel, you can cool off in one of the 3 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast. Dining is available at one of the resort's 5 restaurants, and guests can grab a coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include A poolside bar and A bar/lounge. A computer station is located on-site and wireless Internet access is complimentary. This Art Deco resort also offers a free kid's club, a kid's pool and a hot tub. Complimentary self parking is available on-site.

Serhs Natal Grand Hotel is a smoke-free property.

  • Bar/lounge 
  • Number of outdoor pools - 3 
  • Elevator/lift 
  • Fitness facilities 
  • Children's club 
  • Full-service spa 
  • Indoor pool 
  • 24-hour front desk 
  • Poolside bar 
  • Business center 
  • Spa treatment room(s) 
  • Free beach cabanas 
  • Free breakfast 
  • Tours/ticket assistance 
  • Meeting rooms 10 
  • Year Built 2005 
  • Coffee shop or café 
  • Free pool cabanas 
  • Beach sun loungers 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Pool sun loungers 
  • Steam room 
  • Sauna 
  • Children's club (free) 
  • Computer station 
  • Smoke-free property 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Luggage storage 
  • Hair salon 
  • Number of restaurants - 5 
  • Gift shops or newsstand 
  • Shopping on site 
  • Pool umbrellas 
  • Laundry facilities 
  • Beach towels 
  • Spa tub 
  • Total number of rooms - 396 
  • Number of floors - 7 
  • Arcade/game room 
  • Garden 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Indoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Children's club (free)  
  • Laundry facilities  
  • Arcade/game room  
  • Playground on site  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Balcony 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Desk 
  • In-room safe 
  • Cable TV service 
  • Free WiFi 
  • Blackout drapes/curtains 
  • Room service (24 hours) 
  • LCD TV 

Where to Eat

Guests are offered a complimentary buffet breakfast.

Potiguar – This restaurant serves breakfast, lunch and dinner.

Marenostrum – This restaurant specialises in seafood and only serves dinner.

Tapiro Grill – This steakhouse serves lunch and dinner.

Renato Romagnoni – This restaurant only serves dinner.

Jangada – This restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Things to Do

3 the outdoor swimming pools are on site along with an indoor pool. In addition to a kid's pool, other recreational amenities include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site 
  • Fitness classes on site 
  • Volleyball on site 

Spa Services

Kensho Spa Zen has 3 treatment rooms, including rooms for couples. Services include massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

  • Sauna in spa 
  • Spa tub in spa 
  • Number of treatment rooms 3 
  • Minimum age to access spa is 10 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body treatments 
  • Facial treatments 
  • Aromatherapy treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
This property's half board rates include breakfast and buffet dinner. The full board rates include breakfast, buffet lunch, and buffet dinner. Drinks are not included with either meal plan. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

You'll be asked to pay the following charges at the property:
  • Tourism fee: BRL 3 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

  • Serhs Natal Grand Hotel
  • Serhs Grand Hotel
  • Serhs Natal Grand
  • Serhs Grand
  • Serhs Grand Natal
  • SERHS Natal Grand Hotel Brazil

We should mention

Parents or legal guardians travelling with children who are under 18 years old must present the child's birth certificate and an identity card with photo (passport, for example) at check-in. For international travels from Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's birth certificate and identity card with photo – a letter authorising the trip signed by the other parent with a notarised certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, judicial authorisation is required. People who intend to travel to Brazil with children must consult the Brazilian consulate before travelling for more information. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Children aged 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


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